The quality of the clothes is great and I've received plenty of compliments during the month of Ramadan. Although, one thing I've come to notice is that pieces from different collections may be descri... もっと見る
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Absolutely LOVE my 5 Pillars gear. Great quality, amazing sale prices, strong meaning. They even replaced one of my items with a similar but more expensive item because they didn’t have my size. Top c... もっと見る
I gotta give 5ivepillars 5 stars if they more stars I’d give them every single star!! The customer service is top notch they personally reached out to me about my order that means they really care ab... もっと見る
企業が回答しました
Almost three weeks later and it still isn’t even in the mail. After an email asking where it was I received a shipping notification, but over a week later it still hasn’t been given to USPS. I’m star... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fueled with vocal appreciation for cultural disorientation; using Arabic art and literature as the base for truth and inspiration. Born out of a necessity to express Islamic identity in a rapidly changing globalized world, 5ivepillars transcends man-made borders to create a world of belonging that calls to the spirits of third culture kids who speak the powerful language of creativity. This connection of ideologies; recognizing the challenges and undeniable jewels of cultural duality, is materialized and translated through visual storytelling, elucidating art, and cutting-edge garments.
連絡先
10277 Iron Rock Way unit 100, 100, 95624, Elk Grove, 米国
- orders@5ivepillars.com
- 5ivepillars.com
4.3
優良
211件のレビュー
ネガティブなレビューの 100％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
5ivepillars.com からの回答
Salam Anderson! Thank you so much! We're glad the fit and quality hit the mark. Appreciate your support!
New revert very excited to keep…
New revert very excited to keep learning and to wear really nice streetwear with a good message :)
2024年7月9日
自発的なレビュー
5ivepillars.com からの回答
Salam! Welcome to Islam! We're so glad you're here and excited to be part of your journey in both faith and fashion.
My order was shipped out expeditiously…
My order was shipped out expeditiously and there was a surprise in the box as well. Thank You!!!!!
2024年6月27日
5ivepillars.com からの回答
Salam! We're glad you enjoyed the fast shipping—and the surprise!
I can’t say enough about the products
I can’t say enough about the products! I bought the Al Quds hat (3 of them) and Malcolm X sweatshirts. The quality is amazing! Worth every penny (and I got it on sale, which is even better!)
Products shipped right away and received within days. So happy with my experience.
2024年6月21日
自発的なレビュー
5ivepillars.com からの回答
Salam Sumaira! This means a lot—thank you! We’re so happy you’re loving everything. Appreciate your support!
I buy for the men in my life and…
I buy for the men in my life and family. Their stuff is true to size and great quality.
2024年6月9日
自発的なレビュー
5ivepillars.com からの回答
Salam! We’re glad the sizing and quality have worked well for your loved ones. Can’t wait to have you back for more!
5ivepillars.com からの回答
Salam, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Fantastic!
Love the cards. My family and I are enjoying them, we are learning while having fun.
2024年5月2日
5ivepillars.com からの回答
Salam! Thanks for sharing—so happy the cards are bringing both fun and learning to your family!
A necessary purchase
I have been wanting to purchase these the trivia cards. Now we can have an fun and educational game night.
2024年5月1日
5ivepillars.com からの回答
Salam Abdurrahim! We’re so happy you made the purchase! Can’t wait for you to enjoy many memorable and educational game nights!
5ivepillars.com からの回答
Salam! We’re thrilled you had a great experience with our products and shipping. Looking forward to your next order!
5ivepillars.com からの回答
Salam Nora! Glad to hear the fast shipping met your expectations. Looking forward to serving you again!
The designs were perfect for the gift I…
The designs were perfect for the gift I purchased.
2024年4月24日
5ivepillars.com からの回答
Salam Jeremiah! Appreciate the kind words! Looking forward to providing more great gift options for you!
Wrong Item ordered a crewneck which was…
Wrong Item ordered a crewneck which was in stock when I ordered it but they gave me an hoodie instead and they let me know through email before it was delivered. So I respect the heads up and effort
2024年4月3日
自発的なレビュー
5ivepillars.com からの回答
Salam Irrick, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
Turning a wrong delivery into a positive experience
I am super happy with the customer service! They were so helpful and really went the extra mile to resolve my refund issue generously. P.S. I really love the brand!
2024年3月29日
5ivepillars.com からの回答
Salam Mi, we are truly sorry to hear about your experience with not receiving the hoodie you ordered. This is definitely not the standard we aim for and we'd like to make this right. We tried to find your order on Shopify using your info on trust pilot but it didn’t show up. Please contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number, so we can investigate and find a resolution asap iA.
Awesome product
Awesome product, great quality materials, fast shipping and fit is perfect. Higly recommend!
2024年3月25日
5ivepillars.com からの回答
Salam Shiraz! Happy the product and shipping exceeded expectations. Looking forward to your future purchases!
Product 10/10
Product 10/10
Experience 10/10
Customer Service 10/10
It was worth the wait, I am extremely impressed by the quality of the clothing. Highly recommend 5pillers to everyone.
Thank you 5Pillers.
2024年3月29日
5ivepillars.com からの回答
Salam Hussain! We’re thrilled you’re impressed and appreciate the high praise. Looking forward to serving you again!
Beautiful Product
Always timely. Clothes are comfortable and fit well. Would love more restock on fast selling items.
2024年3月25日
5ivepillars.com からの回答
Salam! So glad you're enjoying the comfort and fit—thank you. Thanks for being part of the community!
Great experience overall
2024年3月28日
自発的なレビュー
5ivepillars.com からの回答
Salam! Thank you for your kind words. We're thrilled to hear you had a great experience overall. We look forward to serving you again soon.
5ivepillars.com からの回答
Salam Dalec! Thank you for your feedback. We're glad you were satisfied with the quality of the products and the timely delivery. We appreciate your support and look forward to serving you again!
Great Quality and Great Customer Service
I purchased three items:
The Greatest Tee in Black
Malcolm X Knit Crewneck in Grey
Closer Herringbone Necklace in Gold
The Malcolm X Knit Crewneck is so soft and has a good weight to it. The necklace is also beautiful. There was one issue: instead of The Greates Tee, I received the Dua Tee. When I reached out about the issue, they resolved it immediately. They covered the cost of shipping the wrong item back to them and sent me the correct item. It's still on the way but I'm excited for it to get here!
2024年3月18日
自発的なレビュー
5ivepillars.com からの回答
Salam Niko! We're glad to hear you loved the Malcolm X Knit Crewneck and the Closer Herringbone Necklace — both great choices. We sincerely apologize for the mix-up with The Greatest Tee, but we're happy our team could resolve it quickly for you. Your patience and understanding mean a lot! Thanks again for your support.
The quality of the sweater I purchased…
The quality of the sweater I purchased for my husband isn’t the best. The stitching is crooked and looks odd. Dissatisfied.
2024年2月28日
5ivepillars.com からの回答
Salam, we’re truly sorry to hear about your experience. This is definitely not the standard we aim for. We'd like to make this right and have reached out to you via email. If you did not get an email, contact our Customer Experience team directly at orders@5ivepillars.com referencing your order number so we can find you a resolution iA.
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