The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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easy on line purchase process, backed by in store assistance , which made the collection from another store a simple process that saved me time.
Used click and collect for my order. Staff were friendly over the phone and transaction was smooth and professional. Good quality items. Happy customer
企業が回答しました
Ordered helmet and gloves 25/8 still haven’t received them they were in stock Canberra store thinking they would be sent from there to Queanbeyan yet they come from Queansland and look like they haven... もっと見る
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
153 Newcastle Street, 2609, Fyshwick, ACT, オーストラリア
- (02) 5134 2917
4.7
優良
79件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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friendly staff and quick service
2023年7月18日
The staff were ever so helpful and…
The staff were ever so helpful and knowledgeable. Friendly and accomodating. 10/10
2023年5月25日
99 Bikes - Fyshwick からの回答
Thank you for the great review!
Used click and collect for my order
Used click and collect for my order. Staff were friendly over the phone and transaction was smooth and professional. Good quality items. Happy customer
2023年4月29日
99 Bikes - Fyshwick からの回答
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
I clicked and collected.
I clicked and collected.
Super fast - got a phone call about minutes after ordering.
Great experience.
2023年3月30日
99 Bikes - Fyshwick からの回答
Thank you for the great review!
Poor start but now good
The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from the perfect first ride alluded to in the advertising.
After extensive adjustment by me of all but the gears, the bike is now very comfortable
2023年2月27日
99 Bikes - Fyshwick からの回答
Hi Denis,
Thank you for the review!
Apologies for the poor setup, but we are glad you are enjoying your bike!
Happy riding!
Ryan @ Fyshwick was so informative &…
Ryan @ Fyshwick was so informative & encouraging to my 12yr old son.
Ryan was very patient with me & my dozen questions on AfterPay
2023年1月18日
99 Bikes - Fyshwick からの回答
Thank you Terri!
Best Bike Shop team.
The team took extra time to sort out my order AND went above and beyond and delivered it to my home.
2023年1月12日
easy on line purchase process
easy on line purchase process, backed by in store assistance , which made the collection from another store a simple process that saved me time.
2022年12月18日
Friendly staff that were really helpful…
Friendly staff that were really helpful and nothing was too much trouble.
2022年11月6日
Great service and good price
Great service and good price. Friendly staff willing to provide customer service.
2022年9月10日
99 Bikes - Fyshwick からの回答
Thanks Garry,
I'm so glad the team could help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Good service how ever after the so…
Good service how ever after the so called safety check they do I found the front wheel lose
2022年7月30日
Excellent service
Excellent service. Click and Collect item was missing, staff responded to email straight away and ensured item was available immediately. Always helpful staff, friendly and knowledgeable.
2022年7月11日
99 Bikes - Fyshwick からの回答
Thanks Michelle,
I am very sorry to hear there was originally an item missing! I am however glad to hear the team were able to help out and rectify this for you immediately.
If there was anything we can do to assist please do not hesitate to ask.
Have a great week!
Fantastic and helpful service
Fantastic and helpful service. Great products at reasonable prices. Very happy
2022年7月5日
99 Bikes - Fyshwick からの回答
Thanks for the amazing review!
I chose the wrong bike for my daughter…
I chose the wrong bike for my daughter at first, but it was very easy to exchange it for the right one. Buying from the website was easy (initial mistake was my own fault).
2022年4月30日
99 Bikes - Fyshwick からの回答
Thanks Clint, we're glad your daughter is now on the right bike! Hope to see you both again soon.
Ordered click and collect for a set of…
Ordered click and collect for a set of lights. Quick service and had the call within 30min that order was ready. Served with a smile when collected as well.
2022年4月2日
Cameron was amazing
Cameron was amazing. All we did was pick up an order but Cameron was great. Ran through everything and let us know what we need.
2022年3月9日
Helpful and knowledgeable staff
2022年2月23日
Excellent
Excellent - my model was in stock, seamless pickup, did a test of the bike, was given the warranty and helped to load it into my car! very much enjoyed my experience - this was my second purchase and would use 99 bikes again if i need a new bike or accessories!
2022年2月13日
Helmet ordered online and was available…
Helmet ordered online and was available for timely pickup.Good service.
2022年1月7日
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