Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam
企業が回答しました
Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall grea... もっと見る
Have had multiple bad experiences with 99 bikes at multiple stores. The online shopping experience was also not amazing.the website stock numbers are not live and updated in coordination with the st... もっと見る
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
Shop 1, 4-6 Burke Crescent, 4509, North Lakes, QLD, オーストラリア
- (07) 3495 0177
4.7
優良
92件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful stuff and great products
Very helpful stuff and great products! Very happy with service
2023年7月16日
99 Bikes - North Lakes からの回答
Thanks a lot for the great review
Just picked up my Early 1990s Micro…
Just picked up my Early 1990s Micro mountain bike from 99bikes North Lakes after an overhaul couldn’t be happier thanks Adam
2023年8月4日
自発的なレビュー
99 Bikes - North Lakes からの回答
Thanks so much for the great feedback!
Excellent Customer Service
Staff were friendly and explained everything about my new bike, let me take a test ride before taking the bike home.
2023年6月11日
99 Bikes - North Lakes からの回答
Thanks so much for the great review. We hope you are loving riding your new bike.
The delivery arrived before the duevdate
The delivery arrived before the due date. Adam at North Lakes fitted it for me. Great work by him.
2023年5月23日
99 Bikes - North Lakes からの回答
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
My order online always arrived on time.
My order online always arrive on time. Friendly staff.
2023年3月9日
It was super fast delivery thankyou!
Fast delivery Perfect item it was exactly what I expected to receive and I will be buying bike lock from 99 bikes again for my front bike tyre
2023年1月26日
99 Bikes - North Lakes からの回答
Thank you Maddie!
Passionate and experienced
Charlie from the North Lakes branch was very knowledgeable, patient and passionate and made a stubborn older woman change her mind about e bikes
2023年1月19日
自発的なレビュー
Fast and friendly service
Super fast response for my click and collect, I was told 24-48 hours and received a phone call within 40 minutes telling me it was ready to be collected. Super friendly and helpful staff, overall great experience.
2022年12月2日
The team member Julia was so helpful
The team member Julia was so helpful. Took the time to talk to us Good pricing
2022年12月19日
The staff is great and helpful
The staff is great and helpful. They talked me through everything I needed to know about my bike.
2022年10月13日
Service we expect
Great service from very friendly and efficient staff. Not our first visit and certainly not our last.
2022年9月21日
自発的なレビュー
99 Bikes - North Lakes からの回答
Thanks Justin for your awesome feedback and kind words. See you in store again soon.
99 Bikes - North Lakes からの回答
Hi Rod,
thanks for the review!
We are pleased to hear you enjoyed the service provided by our North Lakes team!!
I have passed this on for Julia to see!!
Happy riding!
Helmet purchase
I ordered another helmet on line and as always it was a very simple and efficient process.
2022年8月19日
99 Bikes - North Lakes からの回答
Thanks Mark,
I'm so glad we could help out once again and get you your order quickly.
I hope you have a great week!
Happy riding!
Quick delivery
Great price on Thule 925 bike carrier and unexpectedly quick delivery after it needed to be ordered from Thule. That turned out to be no delay at all. Staff in store were very helpful. Verh happy with the carrier.
2022年8月27日
99 Bikes - North Lakes からの回答
Hi Owen,
So pleased you're happy with your purchase! Please let us know if we can assist any further!
Great range of sunglasses for riding…
Great range of sunglasses for riding bikes (and motorbikes). Order online with club discount. Get a text when they arrive. Collect. What could be easier?
2022年8月2日
Trusted for good sales support.
I recently bought a set of mud guards for my bike, the team fitted them and came up with a solution at no extra cost when there was a fittment issue. I would go back anytime I need anything as I trust them to get the right result in the end.
2022年7月16日
99 Bikes - North Lakes からの回答
Cheers for the review, we appreciate the feedback!
Prompt help with delivery and good…
Prompt help with delivery and good advice when purchasing my lovely gravel bike interstate.
2022年6月29日
99 Bikes - North Lakes からの回答
Thanks so much for the great review, we hope you are enjoying the new bike!
Had my bike in for service
Had my bike in for service. Mechanic Matt very helpful. Informed me of cost for service plus other possible replacement parts if required. Given time frame for completion of service.
2022年6月8日
99 Bikes - North Lakes からの回答
Thanks! Always happy to help.
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