Was initially sold a bike that was a little too small for me. I bought it online and the store was so busy thay the team member didn't check for my use. I rang back and Adrian was amazing. Asked me to... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Bike is great, order process was smooth, bike was not ready and checked over upon collection though.
企業が回答しました
The assistant went of his way to dig out from back of house a cheap plastic gizmo for removing the bottom bracket on my bike. Great service.
企業が回答しました
Ordered items with Click & Collect. Chose this store as they were saying they had in stock & let me order. Was a 40 minute drive to collect, got there to find they wrongly packed the order & only ha... もっと見る
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
307 Stock Road, 6163, O'Connor, WA, オーストラリア
- (08) 6317 9538
4.6
優良
76件のレビュー
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Great service
The assistant went of his way to dig out from back of house a cheap plastic gizmo for removing the bottom bracket on my bike. Great service.
2023年4月21日
99 Bikes - O'Connor からの回答
Thank you for the review Pete!
Happy riding!
Great Service at this store
Great Service at this store. Sorted out a servicing issue with my bike that was caused by another store and did it promptly and with a smile. I have also returned items which they accept without question which is reassuring if you are not satisfied with a purchase. I have always received excellent service from the staff at this branch.
2023年4月5日
99 Bikes - O'Connor からの回答
Thank you for the review Ross!
We are glad you like our O'Connor team!
Happy riding!
Bike is great
Bike is great, order process was smooth, bike was not ready and checked over upon collection though.
2023年3月14日
99 Bikes - O'Connor からの回答
Thank you for the review!
Generally our team will perform 3 safety checks on your bike, the last being as we hand over the bike!
We hope you love your new bike!
Great Service by the team at O’Connor
Transparency with great value for money. Super quick service. Highly recommend
2023年2月11日
The most memorable part of my…
The most memorable part of my experience was the very thorough hand over of my new bike. The service technician checked everything was working before we left the store, and the young gentleman who served me offered a very thorough step-by-step walk through of how to best look after my new bike and keep it working long into the future.
2022年12月21日
Excellent customer service… high sense…
Excellent customer service… high sense of community and very helpful
2023年1月13日
自発的なレビュー
Was initially sold a bike that was a…
Was initially sold a bike that was a little too small for me. I bought it online and the store was so busy thay the team member didn't check for my use. I rang back and Adrian was amazing. Asked me to shoot back in and sold me a ripper bike.
2022年11月25日
Great service
2022年11月26日
Kids Norco Bike
Ordered online and picked up at 99 Bikes O’Connor in Perth. The team there went over and above to make sure everything was perfect. Great Experience thank you.
2022年10月7日
Ordering helmet
I ordered a helmet for delivery to my local store. I wanted to take advantage of the sale. It only took a few days to come over from Eastern States and the store called me when it was in. Seamless and professional service, great price.
2022年9月14日
99 Bikes - O'Connor からの回答
Thanks James,
I'm so glad the team could help out!
We can't wait to see you in store again soon.
Happy riding!
Top points to the O'Connor store
Preordered and purchased 2 Cube Stereo Hybrid 140 e-bikes from the O'Connor store and could not be more happier with the service. Tried preordering through a different store and had no luck. Tried O'Connor store and Adrian was quick to answer any questions and start the preordering process. Over the phone and then in person, I dealt with Brett who was excellent. Very happy with the whole process and would highly recommend the O'Connor store.
2022年8月20日
自発的なレビュー
99 Bikes - O'Connor からの回答
Thank you so much for the awesome review Phil. Enjoy the new bikes.
gloves fell apart after 2 uses
2022年6月29日
99 Bikes - O'Connor からの回答
Really sorry to hear that your gloves haven't performed to standard.
You can definitely return them to your local store so our team can see what's happened and get them replaced for you if they are a valid warranty case. Otherwise please email us on help@99bikes.com.au if you aren't near a store, and we can help get these sent back to our warehouse and replaced.
good service
good service. easy to check online stock and know its there before going to store.
friendly & efficient service instore.
2022年6月27日
99 Bikes - O'Connor からの回答
Hi Nick,
Thank you for your review. We are so pleased to hear that your experience with us has been so easy and cruisy. We look forward to seeing you back in store again soon :)
We only use 99 bikes for my kids bikes…
We only use 99 bikes for my kids bikes and spares.
Always look after us and nothing is to much trouble
Cheers
2022年6月10日
99 Bikes - O'Connor からの回答
Thanks Nolan!
99 Bikes - O'Connor からの回答
Hi Wendy,
Thank you for your review. Glad to hear that it was such a smooth process for you :)
Dropped my TT bike into the store to…
Dropped my TT bike into the store to get the gears tuned(micro adjust). Johan at O’Connor store did an excellent job, he also adjusted my brakes. He very professional and I would have no hesitation is bringing my bike back to johan or recommending others.
Please inform Johan of an excellent job as this should not go un noticed.
2022年3月29日
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