I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to... もっと見る
Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.
I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you... もっと見る
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企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
3/480 Scarborough Beach Rd, 6017, Osborne Park, WA, オーストラリア
- (08) 6478 1855
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Great customer service.
I had an accident on my e bike, I took my bike to Osborne Park (I am a current customer) they were not able to fix the bike at the time but I was given excellent advice from Peter. They kept the bike until I could source spare parts (they did not have the size tyres for my bike). I will be returning to have my e bike and my normal bike for a service. Thank you Peter for your patience!
Missleading and no mends offered
Via the online customer service team. Clicked on a Google ad where they advertised free delivery over $75, with no conditions. This was false, delivery was $100 and customer service made no effort to honor their advertisement or offer reduced shipping. I went to Elite Racing Cycles in North Perth instead who's customer service was outstanding and same priced bike at 99bikes.
Mirror scratched and not even wrapped…
Mirror scratched and not even wrapped in any way to protect.
It was a Store transfer from Scarborough to Midland.
It was a present so even more disappointing.
Wouldn’t take much to improve on this.

99 Bikes - Osborne Park からの回答
Road bike service
I took my road bike into 99 bikes for a service. The staff were very knowledgeable and gave me numerous tips about how to maintain the bike. The service was also completed quickly. A special thank you to Denham, who helped me when I returned to pick up the bike. The bike now looks like new, as it was cleaned as well!

99 Bikes - Osborne Park からの回答
Super friendly and accommodating…
Super friendly and accommodating service. Went out their way to save me time and hassle.

99 Bikes - Osborne Park からの回答
Advice provided by Peter (Osborne Park Store) Excellent Service
Advice provided by Peter (Osborne Park Store) as to the most suitable bicycle for my application, the supply and modification of the bicycle and after sales service was superb. Would definitely recommend them to friends.

99 Bikes - Osborne Park からの回答
Good experience
Ordered online, easy pick up in store. Quality product (Globber kids scooter).

99 Bikes - Osborne Park からの回答
I recently ordered a 'special order'…
I recently ordered a 'special order' item onlineprior to Christmas, with the expectation of a 10 day delivery timeframe. I was extremely excited to receive the item before Christmas.
Very happy with the service and delivery.
Prompt and professional
Prompt, professional and friendly service. I ordered a bike one week before Christmas and it was assembled and ready for pick up in 3 days - perfect timing for Christmas.
Great helpful knowledge and…
Great helpful knowledge and recommendations with all things bikes
Very helpful
Thankyou
Thankyou, The effort your team went to is second to none. My daughters birthday was a success.
Bought my son a balance bike and picked…
Bought my son a balance bike and picked it up from the Osborne Park store.
The guys were so lovely to assemble the bike for me and my toddler had the best time watching them using all the tools and interacting with the staff.

99 Bikes - Osborne Park からの回答
I have made a number of purchases from…
I have made a number of purchases from 99 Bikes at Osborne Park [WA] recently and on each occasion have received professional and very helpful service.

99 Bikes - Osborne Park からの回答
I have never left a review before.
I have never left a review before.. but I have never been as blown away as I was by the staff at the Osborne Park branch…
I was a little nervous before visiting the store to pick up my first mountain bike as an adult (I haven’t ridden since I was a kid so my knowledge is 0), but I was so thankful of how patient and happy the staff were to pass on their knowledge to me.
They educated and directed me towards the accessories I would need starting out, while steering me away from the products I wouldn’t need just yet. One of them even helped pick out the best helmet for me based on his recommendation, which was below mid-range price, so they weren’t just selling to sell, which is so rare yet so appreciated!
I know it may not mean much but thank you again to all the staff at the 99 Bikes, Osborne Park! You have given me the much needed confidence to step back into a 99 Bikes store as a total newbie, and have a grateful customer for life based on my experience :).
Jessica

99 Bikes - Osborne Park からの回答
Purchased kids' 12" bike online
Purchased kids' 12" bike online and service was amazing had a text to say its been built and when the bike was ready for collection. Easy to deal with in Osborne park

99 Bikes - Osborne Park からの回答
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