Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first mon... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Have recently purchased bikes for my wife and I. I used to ride but have been out of the game for a long time and much has changed. The 99bikes crew at Springwood guided me through all the changes... もっと見る
企業が回答しました
We went into the store, which was apparently allowing 2 customers per staff member. One customer inside and 3-4 staff. Waiting outside for close to an hour and were completely blown off with no assist... もっと見る
企業が回答しました
I took my daughter in to pick up her new bike and after leaving the store she wanted to ride it back to the car, but she was unable to as the chain had been tightened right up.It would appear who ever... もっと見る
企業が回答しました
企業情報
当該企業による記述
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
連絡先
Shop 5, 1/15 Lexington Road, 4119, Springwood, QLD, オーストラリア
- (07) 3117 1798
4.7
優良
52件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Decent prices and was able to repair my…
Decent prices and was able to repair my tire myself.
2023年7月16日
99 Bikes - Springwood からの回答
Thanks for the Review!
99 Bikes - Springwood からの回答
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Easy click and collect process
Easy click and collect. Great communication from staff about condition of sale and pick-up.
The product was exactly as described.
2023年2月11日
99 Bikes - Springwood からの回答
Thanks so much for the great review!
Outstanding! I cannot speak highly enough of this crew!
Have recently purchased bikes for my wife and I. I used to ride but have been out of the game for a long time and much has changed. The 99bikes crew at Springwood guided me through all the changes since I was into it, advising me without treating me like the noob that I felt like (lol), and sorted us out with professionalism.
Am very happy with the purchases, cost and quality of the gear- and also very happy with the advice and friendliness shown by staff.
Fantastic experience guys and gals- thank you!
2023年2月17日
自発的なレビュー
99 Bikes - Springwood からの回答
Thank you Andrew! Happy riding!
Friendly and prompt service.
2023年1月18日
An easy and seamless process dealing…
An easy and seamless process dealing with the great people at 99 Bikes Springwood.
2022年9月14日
Happy with my purchase and happy with…
Happy with my purchase and happy with the service they provide. I purchased online and the staff build my bike for me which is a good service and they also told me to bring it back after the first month for free service just to check over if anything listen up
2022年10月31日
Awesome!
Have shopped here a few times, also a few services on my bikes and staff have always been super friendly and helpful. Bike has always felt brand new after the techs are finished with it, will be coming back for sure.
2022年9月5日
99 Bikes - Springwood からの回答
Hi Rhys.
Thank you for sending us a review,
We are delighted to hear that our Springwood store is making you feel like your jumping on a new bike every time you visit. We hope to see you soon!!
Happy riding!
Wonderful service
Wonderful service, prompt and very friendly. Would definitely recommend 99 bikes Springwood where I picked up the Yakima bike rack.
2022年6月19日
99 Bikes - Springwood からの回答
Thanks a lot for the great review!
Great service
Great service, speedy responses and the helmet was available for collection in a very timely manner. Customer service in the store was fantastic also. The helmet is great quality very happy with it.
Thankyou 99 Bikes I’m one happy
customer.
2022年6月7日
99 Bikes - Springwood からの回答
Thanks so much for the great review! So glad to hear that you are loving the new helmet.
Bought Pedal Jaguar from 99 bikes…
Bought Pedal Jaguar from 99 bikes Springwood a couple of months ago. The bike for the cost is so far excellent value compared to more expensive brands.
2022年5月28日
自発的なレビュー
99 Bikes - Springwood からの回答
Hi Ken,
Thank you for your review. Glad to hear you are enjoying your bike. Happy riding!
Great customer service 👏
2022年3月12日
Very helpful service and the product…
Very helpful service and the product works great like it was recommended
2021年12月21日
A decent bunch of people
Have been going here for a few years. They are friendly and helpful.
2021年12月16日
Awesome service
Awesome sevice from the Springwood team.
Graham in particular was easy to deal with and kept me updated throughout.
Bike was organised for delivery without any issues and handed over with care.
Definitely recommend this shop, Graham in particular, and will return whenever I need anything.
Many thanks Springwood team! Love my new bike!
2021年12月9日
Visited in store and ordered online
We went to the store to look at bikes and didn't quite find what we were after. We did find the right bike online and ordered to be collected at the store. We received a text message the very next morning confirming our order and when to expect it directly from the store manager, as well as updates along the way. It was ready the week of ordering including assembly. We couldn't be more happy with how friendly and helpful the staff were and how simple ordering a locally out of stock bike was. Great for kids and adult bikes alike.
2021年11月16日
Happy customer
Apparel arrived on time despite the many delays currently experienced with online shopping elsewhere and they were good quality. Would shop with them again. 😊
2021年10月12日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。