I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... もっと見る
企業が回答しました
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レビュアーのコメントを見てみましょう
Ordered a beautiful guest book that came with an imperfection to a number of the pages they sent me another one in time for my fast approaching event. Great customer service.
The table glasses that I purchased are incredibly beautiful. As a piece of artwork..stunning. Would certainly purchase from Abask in the future.
I have been a repeat customer of Abask.com for several years, and every experience has been exceptional. Their carefully curated selection of products, seamless ordering process, and outstanding c... もっと見る
企業情報
ABASK について
当該企業による記述
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
連絡先
2 Nicholas Road, W11 4AY, London, 英国
- clientservice@abask.com
- abask.com
4.8
優良
520件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ABASK からの回答
Dear Monica,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fabulous curated products
Fabulous curated products. Easy online purchase. Efficient delivery process.
2025年7月15日
ABASK からの回答
Dear Jarvis,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Extremely happy
Extremely happy, the service and quality of the items. Deliveries on time!
their costumer service is so helpful and responsive.
Mikhail Summer from client service is amazing.
Thank you
2025年7月2日
ABASK からの回答
Dear Deyanira,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience as well as our wonderful Mikhail who is always here to help.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Tanji,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
First time customer
First time customer. Asked for free shipping as a Good Will gesture for first purschase. No Help.
2025年6月27日
ABASK からの回答
Dear Raymond,
Thank you so much for taking the time to share feedback on your recent experience.
We work very hard to deliver the best customer journey possible and are so sorry you feel this wasn't the case. Please feel free to reach out to me via email on clientservice@abask.com or via phone 0808 178 5628.
Warm regards,
The ABASK team
The customer service was exceptional…
The customer service was exceptional and made it possible to receive the purchased right in time.
2025年6月24日
ABASK からの回答
Dear Ana,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
The whole experience was great
The whole experience was great: from choosing the item through the beautiful catalog, purchasing it very simply with the helpful accurate instructions, and receiving the package which arrived with precision and as promised. All in all- a very delightful buying experience. Thank you!
2025年6月13日
ABASK からの回答
Dear Ruth,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we absolutely love the Candlesticks you purchased too.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Thanks again and best wishes,
The ABASK team
Nous avons trouvé la lampe à huile
Nous avons trouvé exactement la lampe à huile que nous recherchions depuis plusieurs années. Et la livraison du produit est exactement ce que nous voulions.
2025年6月19日
ABASK からの回答
Cher Thierry,
Merci beaucoup d'avoir pris le temps de partager ce précieux retour.
Nous mettons tout en œuvre pour offrir la meilleure expérience client possible et sommes ravis que vous soyez satisfait. De l'histoire et du contenu de notre site web à nos coffrets cadeaux conçus par l'artiste parisienne Sarah Martinon, nous accordons une grande importance aux détails.
Au plaisir de vous accueillir à nouveau prochainement.
Merci encore et meilleures salutations !
L'équipe ABASK
Great service and quality!
Great service from order inquiry and placement to receipt. The items were packaged well and arrived safely. Excellent quality.
2025年6月18日
ABASK からの回答
Dear Howard,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Great company customer service and…
Great company customer service and excellent curation. Would definitely recommend.
2025年6月6日
ABASK からの回答
Dear Susie,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Jane,
Thank you so much for taking the time to share such lovely feedback on your recent experience. We also adore the Augarten Lemon Box you purchased too.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Thanks again and best wishes,
The ABASK team
Quality Products and Shipping
Beautiful bowl as pictured quite accurately online. Speedy shipping and delivery.
2025年6月9日
ABASK からの回答
Dear John,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Marilyn,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Natacha,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
After sale service was perfect.
2025年5月27日
ABASK からの回答
Dear Thomas,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience, especially our aftersales.
We look forward to welcoming you back to ABASK soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Jonas,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Efficient, Beautiful, Artful
Very efficient and the recipients of the gifts were thrilled. Also, beautiful and artful packaging. It was appreciated. Well done!
2025年5月27日
ABASK からの回答
Dear Brett,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We are so happy to hear the recipient loved their gift and we look forward to welcoming you back soon.
The ABASK team
Det var en god oplevelse
2025年5月23日
ABASK からの回答
Dear Kirsten,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fantastic Service with Super-fast Shipping!
The set of beautiful water glasses arrived in the US expeditiously TWO days after placing my order! We were so taken aback as US based vendors can take over a week for items to arrive. The purchasing process was so easy and descriptions very accurate. Items were securely packaged and arrived in a very beautiful box. Now a favorite vendor for us for the future!
2025年5月29日
自発的なレビュー
ABASK からの回答
Dear David,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fast and everything arrived undamaged
2025年5月12日
ABASK からの回答
Dear Kori,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and we are so glad that you were happy with the experience, as well as speed of shipping. We are always here to help should you need any further assistance!
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
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