I’m so happy to have read about ABASK in Food & Wine magazine! I fell in love with your collection of designers and their offerings. Additionally, your staff’s attention detail when it comes to packag... もっと見る
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Ordered a beautiful guest book that came with an imperfection to a number of the pages they sent me another one in time for my fast approaching event. Great customer service.
The table glasses that I purchased are incredibly beautiful. As a piece of artwork..stunning. Would certainly purchase from Abask in the future.
I have been a repeat customer of Abask.com for several years, and every experience has been exceptional. Their carefully curated selection of products, seamless ordering process, and outstanding c... もっと見る
企業情報
ABASK について
当該企業による記述
ABASK shines a light on exceptional craftsmanship and design. Connecting people with the world’s finest objects and makers, ABASK celebrates the process of creation, honouring time-honed techniques alongside innovation.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
ABASK shares the skills and stories behind over 200 local and global artisans it has curated in one intuitively designed e-commerce environment that delivers the best in customer experience and service.
Taking the hard work out of choosing the most unexpected gift, personal collector’s item, or interior design scheme, ABASK promises to deliver its unique edit of rare, exclusive, and one-of-a-kind pieces to over 165 countries within one to four days.
ABASK obsesses over the highest quality materials and make, inspiring its customers to covet the preservation of traditional craftsmanship; delight in the function of design icons; and take joy in modern heirlooms while cherishing the stories that accompany them.
連絡先
2 Nicholas Road, W11 4AY, London, 英国
- clientservice@abask.com
- abask.com
4.8
優良
520件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I would definitely order again!
I am very happy with the experience. I ordered dishes that came very quickly. They were well packed and arrived without any damage. I would order again.
2025年8月25日
ABASK からの回答
Dear Deborah,
Thank you so much for sharing your feedback.
We’re delighted to hear that your dishes arrived quickly, safely, and just as expected. We take great care with our packaging and delivery process, so it’s wonderful to know this was reflected in your experience.
We look forward to welcoming you back again soon.
With best wishes,
The ABASK team
Exceptional service - Abask went above and beyond
From start to finish, my experience with Abask has been nothing short of wonderful. When I had a small concern with my order, it was handled with incredible care and efficiency. Mikhail’s customer service was outstanding: he was kind, attentive, and proactive every step of the way, making the whole process seamless and reassuring.
It’s rare to come across a company that not only values its products but truly values its customers. Abask made me feel completely looked after, and I couldn’t be more grateful for the thoughtful support I received. I’m genuinely impressed and will be shopping with them again with complete confidence. Highly recommend!
2025年9月10日
自発的なレビュー
ABASK からの回答
Dear Yasmeen,
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that your experience with ABASK was seamless from start to finish, and especially pleased that Mikhail’s care and attentiveness made such a positive impression. Delivering an exceptional customer journey is at the heart of everything we do, and it’s wonderful to know you felt truly looked after.
We’re grateful for your kind words and recommendation, and very much look forward to welcoming you back with confidence.
With best wishes,
The ABASK team
My experience with Abask was incredible.
My experience with Abask was incredible. I worked with a client advisor Mikhail. He was incredibly responsive and his follow through was superb. We had to customize an aspect of my purchase and he was on top of it and made this part of the transaction seamless. I received the item and it’s stunning. Thank you Abask!
2025年9月10日
自発的なレビュー
ABASK からの回答
Thank you so much for sharing such wonderful feedback.
We’re thrilled to hear your experience with ABASK was incredible and that Mikhail was able to support you so responsively. Custom requests are something we take great pride in, so it’s fantastic to know this part of your purchase felt seamless — and even better that you’re delighted with the final piece.
We’ll be sure to share your kind words with Mikhail, and we look forward to welcoming you back again soon.
With thanks and best wishes,
The ABASK team
Speedy shipping
The online shopping experience was seamless but what was even better was the shipping experience. Three days door to door from the UK to Australia - I didnt think that was even possible and doubted the ‘tracking’ predictor yet there was my parcel - packaged beautifully in no time at all
2025年8月26日
ABASK からの回答
Dear Sharon,
Thank you so much for your wonderful feedback.
We’re delighted to hear that you found the online shopping experience seamless – and especially thrilled that the shipping exceeded expectations. Three days from the UK to Australia really is something, and it’s fantastic to know your parcel arrived so quickly and beautifully packaged.
From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details, so it means the world to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Exquisite!
Absolutely love the Bridge box, included playing cards, scoring pad and pencils. The box is exquisitely made with beautiful leather. A perfect gift for someone special.
2025年8月25日
ABASK からの回答
Dear Liz,
Thank you so much for your kind words – we’re delighted you absolutely love the Bridge box. It really is such a special piece, and we’re so glad the craftsmanship, leather finish, and little details like the playing cards and scoring pad hit the mark.
We’re also thrilled to hear the whole experience with ABASK was smooth. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we pour a lot of care into every detail – so it’s wonderful to know this is felt.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
Great customer service regarding…
Great customer service regarding product information questions .
Return was seamless and professional.
2025年8月25日
ABASK からの回答
Dear Julie,
Thank you so much for sharing such lovely feedback.
We’re thrilled to hear that you enjoyed your experience with us – and especially glad that the returns process was smooth for you too. From the storytelling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we really do obsess over the details, so it means a lot to know this care comes through.
We can’t wait to welcome you back again soon.
With thanks and best wishes,
The ABASK team
The client loved the packaging
The client loved the packaging. I had ordered the items prior to my trade account being activated and, without asking, received a refund.
2025年8月25日
ABASK からの回答
Dear Wendy,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Thank you Mikhail!
Mikhail was a dream to work with. Very patient and meticulous with the details of my special request. Exactly what you expect from a luxury bespoke retailer.
2025年8月22日
ABASK からの回答
Dear Mary,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we all loved the very special personalisation you had done.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Best wishes,
The ABASK team
ABASK からの回答
Dear Chip,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Great work from beginning to end
ABASK is a great company with fantastic collections. I like to see time after time what kind of new items they have.
Unfortunately I don’t able to buy too often but always have a good time to watch the different collections from many countries all over. The artists are amazing.
Thank you for the beautiful packaging, I always enjoy the work whoever finished the shipment.
Eva
2025年8月11日
ABASK からの回答
Dear Eva,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
I had an amazing customer service…
I had an amazing customer service experience with Abask and specifically Mikhail. My packages got held up in customs, I’m assuming because the US is a mess right now. I didn’t have to lift a finger, Mikhail was all over it and updating me along the way.
All of my products came expertly packed and in perfect form.
2025年8月25日
自発的なレビュー
ABASK からの回答
Dear Ashley,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Outstanding service
We recently purchased a Giobagnara domino set. We had some question about colour and availability. The customer service we received in response was second to none - extraordinarily prompt and efficient, and helpful to a fault. This excellent standard was maintained with the tasteful packaging and speedy delivery. One of the most delightful shopping experiences we have had in a very long time.
2025年8月15日
自発的なレビュー
ABASK からの回答
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
10/10 experience with Abask
10/10 experience with Abask. Had a query about shipping which a great resolution from the customer service team who also followed up with me post my parcel arriving. Beautiful packaging and a beautiful handcrafted product. Cant fault Abask. Thanks Mikhail for your help
2025年8月6日
ABASK からの回答
Dear Lily,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We hope the gift recipient loves their gift and we look forward to welcoming you back soon.
The ABASK team
Replacement - waterford crystal wine glasses
I had ordered a pair of wine glasses and after using them for the first time, one shattered in my hand when drying. The customer service I received was like nothing I have ever experienced from a company. Replaced immediately for free and dispatched so fast. Such lovely communication via email too. 10/10 experience.
2025年8月20日
自発的なレビュー
ABASK からの回答
Dear Rebecca,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Fantastic selection of beautiful things…
Fantastic selection of beautiful things for the home, many of which are hard to find elsewhere. Gorgeous packaging too and great customer service.
2025年8月5日
ABASK からの回答
Dear Aimee,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Empfehlenswert
Sehr schöne und elegante Gartenprodukte - hier findet man Geschenke für Leute, die schon (fast) alles haben. Der Versand hat problemlos funktioniert, war allerdings sehr teuer.
2025年7月7日
ABASK からの回答
Dear Miriam,
Vielen Dank für Ihr tolles Feedback.
Wir arbeiten hart daran, Ihnen das bestmögliche Kundenerlebnis zu bieten und freuen uns sehr, dass Sie mit Ihrem Erlebnis zufrieden sind.
Von der Story und den Inhalten unserer Website bis hin zu unseren Geschenkboxen, die von der Pariser Künstlerin Sarah Martinon entworfen wurden, legen wir großen Wert auf Details.
Wir freuen uns, Sie bald wieder begrüßen zu dürfen.
Vielen Dank und beste Grüße,
Das ABASK-Team
Personal service
2025年7月28日
ABASK からの回答
Dear Robert,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
Younger desires
The ABASK Collections are always like viewing a florist, chocolate and ribbon shops!!
2025年7月29日
ABASK からの回答
Dear Marianne,
Thank you so much for taking the time to share such lovely feedback.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
ABASK からの回答
Dear Jim,
Thank you so much for taking the time to share such lovely feedback on your recent experience and we absolutely love the Puiforcat Salt and Pepper Mills you purchased.
We work very hard to deliver the best customer journey possible and we are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist, Sarah Martinon, we obsess over the details and can’t wait to welcome you back again soon.
Thanks again and best wishes,
The ABASK team
JUST WHAT I'VE BEEN LOOKING FOR
GREAT PRODUCTS, VERY WELL MADE AND UNUSUAL. BEEN LOOKING FOR SOMETHING DIFFERENT FOR MONTHS AND NOW I KNOW WHERE TO LOOK. JUST MADE MY SECOND PUCHASE IN LAST MONTH.
GREAT WEBSITE, EASY TO USE AND ORDER.
VERY EASY TO SPEND YOUR MONEY!
2025年7月21日
ABASK からの回答
Dear Trudie,
Thank you so much for taking the time to share such lovely feedback. It really does mean a lot to us at ABASK.
We work very hard to deliver the best customer journey possible and are so glad that you are happy with the experience. From the story-telling and content on our website, to our gift boxes designed by Paris-based artist Sarah Martinon, we obsess over the details.
We look forward to welcoming you back soon.
Thanks again and best wishes,
The ABASK team
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