Abelstedt レビュー 

Leveransen var kanon, smycket likaså. Lyxigt packat! Tyvärr passade inte smycket (ring) och behövde skicka tillbaka. Tänkte inte på att det var från Danmark så returen blev rätt dyr tycker jag, enda minuset

Da jeg havde tabt en sten i min, kontaktede jeg Vibholm, som jeg havde købt ringen af. Men da de ikke forhandler deres mærke mere, skrev jeg til Abelstedt (kl 23). Jeg fik svar allerede morgenen efter. Hvor de tilbød mig at jeg kunne få en ny ring til samme pris.

Helt sublim kundeservice! Jeg kan 100% anbefale at i køber jeres smykker hos Abelstedt - meget mere end 5 ⭐️ her fra

service!!!

wow.. the service of Abelstedt is amazing. First of all, the ring i ordered was so beautiful. The ring went a little faded, send an e-mail with the pictures and they were sorry to see that. so they came with an great solution.
Hats of for you Abdelstedt, see you in the future!

Amazing both service and products.

Great communication and the ring is perfect!💜

Produkterne er fantastiske men deres handels- og leveringsbetingelser er himmelråbende elendige. Ombytning af en ring i forkert størrelse kræver 3 gange fragt i alt. Køb/returnering/ny vare. Så vær sikker på størrelsen inden du bestiller ellers ender du med en fragtpris på mere end 10% i mit tilfælde. Så lidt eCommerce kundeservice fokus skal man lede længe efter i min mening.

Fina smycken med bra kvalitet. Enkelt att beställa, snabb leverans. Välpacketerat och smyckena kom i fina askar. Nöjd!

Det har uden tvivl været den bedste oplevelse at handle hos Abelstedt. Min halskæde er det smukkeste nogensinde, og kundeservice er super søde til at hjælpe.

Jag är nöjd med hur beställningarna går, den fina service man får och information och alla produkter man beställer (vilket är super vackra) Jag är glad att jag har hittat Abelstedt

We ordered wedding rings on 4 November around 15:30. It is said on the website that if you order before 16, your order will be dispatched the same day. Delivery time for the rings was 1-3 work days.
However, the tracking info showed that our parcel was registered with PostNord on 5 November, but items were not shipped from the seller.
I contacted the seller by email on 9 November. Only after that, 5 days after the order, our rings were shipped. We were just lucky that Post Nord was quick in delivery, so we got the rings before our wedding

Very pleased with the necklace and earrings i ordered for my lady. Great quality and packed well. I was in contact with support aswell and im very happy with their service. Just remember to order in time, as the shipping might take a few days more than expected.

I don’t even know where to start...1) order was dwelling for 7 days at their premises even though I received that the shipment is ready to be shipped next day when I placed the order and completed the payment 2) urequested the customer service to confirm where my order is, they said, shipping department is working on it but 2 days no further updates on the tracking site 3) since it was dwelling anyway, requested to change the size of my ordered ring which was accepted 4) received 2 weeks after the order was placed however the ring was wrong design and the invoice was stating the old ring size 5) contacted the customer service what to do. Their reply was that to suggest to acccept this wrong design ring and amount discrepancy is at Abelstedt’a cost. I pointed out that what I ordered is more expensive than the ring I received and need the full refundment 6) the customer service came back, suggest me to keep the ring I received, also offered to refund the shipping cost, they promised to send the ring I ordered 7) 4 days later, received the ring I ordered. The ring is stunning. Send thank you message 8) 4 weeks after my first order date, received another package from Abelstedt, received another ring which was the same ring that I ordered previously but I didn’t order this. So send the notification to the customer service what to do with it, no acknowledgement or reply received so far. Obviously they have listed my email address to their junk box. I have pretty much mixed feeling with their service. The ring I have ordered is absolutely beautiful but I would not recommend the shop for any anniversary present because it won’t arrive as it was confirmed by order email. Plus thing is, I have now 3 rings at home for the cost of 1 ring...

Jeg havde fået en forkert str ring.
Men det blev løst af en hurtig og profesionel kundeservice .
Jeg vil helt sikkert handle på Abelstedt igen og anbefaler gerne til andre.

Virkelig smuk ring. Passer perfekt i størrelsen

Lækkert produkt, god pris og hurtig levering 🤩

Øv for en træls oplevelse jeg har oplevet med Abelsted.
Min mand og jeg købte vores vielsesringe tilbage i november til black friday, det var jo super med extra rabat.
Vi blev så gift for 14 dage siden, og der går ikke mere end 6 dage hvor jeg har gået med min ring, gået, ikke sovet, dyrket motion, rengjort i hårde kemikalier eller andet, før at min ring, som er forgyldt begynder at smuldre i farven så den nu er halv guld og halv sølv.
Nåh øv tænker jeg, og underligt, slid er forståeligt men ikke efter kun 6 dage.

Derfor kontakter jeg selvfølgelig Abelsted, og tænker bestemt der burde være en løsning. Men nej, da jeg har købt ringet i november skal jeg forvente slid. Selvom jeg flere gange påpeger at jeg måske nok har købt den i november, så er den altså først blevet taget i brug for en uge siden, har da endda utallige bryllups billeder på det hvis de ikke tror mig.
I stedet vælger de bare at stoppe med at svare, efter at have sendt en rabat kode så jeg kunne få tilbud på det næste jeg købte.. Som om jeg nogensinde køber noget derfra igen...

Jeg elsker alle Abelstedt flotte varer 😉
Deres service og levering er SÅ perfekt og jeg vil anbefale dem til alle og jeg vil altid handle der.
Jeg håber alle vil prøve at handle der, Abelstedt er bare så FANTASTISK 😉🙂☺️

Endnu et godt køb fra Abelstedt. ALTID GODT TILFREDS.