Very disappointing experience. When ordering blinds for my new build home, I was told delivery would be 3–4 weeks and that one fabric was out of stock. I specifically asked whether this would delay... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Very disappointing experience. When ordering blinds for my new build home, I was told delivery would be 3–4 weeks and that one fabric was out of stock. I specifically asked whether this would delay... もっと見る
企業が回答しました
Very good customer service from start to finish.From sales person to the man who measured windows in sun lounge.Fitters were profesional friendly and clean and tidy. Mrs Anne Hillyard.
企業が回答しました
No problems at all. Came to measure on anticipated date & time & came to fit the blinds - again on anticipated date & time.
企業が回答しました
I'm really pleased with my new blinds. The whole process from my initial phone call to the blinds being fitted was really easy. The inital visit to measure up was great, helped me choose the type of... もっと見る
企業が回答しました
Aberdeen Blind Company has been fitting blinds, shutters and curtains in homes across Aberdeen and the North-East for 74 years. Family-run and based at our Esslemont Avenue showroom, we offer free home consultations, expert advice and professional fitting. Every product is made to measure and installed by our own team. Visit our Aberdeen showroom or book your free consultation at aberdeen-blinds.co.uk. Call us on 01224 637 609.
32 Esslemont Avenue, AB25 1SP, Aberdeen, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 66%に回答しています
通常1週間以内に回答
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Great service from start to finish would recommend to family and friends

Aberdeen Blinds Company Ltd からの回答
I booked an online appointment with Aberdeen Blind Company for 6 October, between 09:00 and 12:00. nobody showed up and I received no call, no message, and no apology or explanation.
This is very unprofessional. If an appointment cannot be met, the company should at least contact the customer to reschedule — not leave them waiting as though the booking means nothing, or not take bookings online if they cannot honour them.
I’m now left wondering whether this is a reliable company at all, and I would caution others before trusting them with a scheduled visit. I contacted them and notified them that they had failed to turn up but there was no reply and had to leave a message.
The company finally telephoned this afternoon (6th) after completely failing to attend the agreed appointment. They claimed they had tried to contact us on Friday to re-schedule. This is simply not true. We were at home all day Friday, the phone was on, and no call, voicemail, text, or email was received.
Trying to cover a no-show by saying they “tried to contact us” when they clearly did not only makes the situation worse. It shows a lack of honesty as well as poor organisation. Customers deserve straightforward communication and reliability — both were missing here
We contacted Grampian Blinds who did telephone to confirm appointment, far superior customer service.
Ordered some blinds for my living room very happy with the end result the sales team very friendly and helpful the fitter very professional so happy with end result I ordered more blinds for the rest of the house

Aberdeen Blinds Company Ltd からの回答
We were delighted with our blinds and service provided. This is the third time we have used Aberdeen Blind Company and we have always been very pleased with the service received and the product.

Aberdeen Blinds Company Ltd からの回答
Can't praise this company enough. From measurement to completion, the service was excellent! We're really pleased with our vertical & roller blinds. The fitters were a couple of really nice lads.

Aberdeen Blinds Company Ltd からの回答
Absolutely appalling customer service. Poor attitude and lack of care. I have so far managed to convince two people not to use this company. They don't care once they have your money. The order took weeks longer than expected. I ordered three sets of 'Perfect Fit' blinds - I was told that they were easy to remove, so I could actually clean the whole of the inside of my windows. The Polish guy who fitted them tried to demonstrate taking them out, and he struggled, saying, 'It's maybe not that easy after all...!!!". I ordered a roller blind for my bedroom. I WASN'T told that it would have to be fitted to a totally different part of the window, therefore my original one would have left 3 gaping holes in my wall, and forced me to decorate. I asked for a refund on the roller blind; was told by (Alison) that the manager might consider offering me a 50% refund. She come back and said I would be getting zero....then she ridiculously said, "Well maybe you can sell it to one of your neighbours", and laughed! I was outraged at the time, and I still am several months later. This review is late due to illness, but I feel so strongly about this lack of care and customer service that I felt compelled to write this factual review. Do not use these people!!!

Aberdeen Blinds Company Ltd からの回答

Aberdeen Blinds Company Ltd からの回答
Delighted with my new blinds . The company’s customer care is first .

Aberdeen Blinds Company Ltd からの回答
Brilliant service from measuring to installation. Really happy with my new blinds. Reasonably priced as well. I highly recommend Aberdeen Blinds Company.

Aberdeen Blinds Company Ltd からの回答
Everything went as planned from arrival to completion, I'm so delighted with all blind fitted & the advice given on my roman blind. Such a nice family run business.

Aberdeen Blinds Company Ltd からの回答
Excellent communication and customer service. Helpful with choosing the right products and fast fitting too. Have used before and will again. Great quality of curtains and blinds.

Aberdeen Blinds Company Ltd からの回答
Excellent and efficient service. From measuring and choosing to getting fitted all within one month. Excellent choice of fabrics and colours

Aberdeen Blinds Company Ltd からの回答
Absolutely no fuss, very friendly staff and great service. Blinds were exactly what I wanted.

Aberdeen Blinds Company Ltd からの回答
Delighted with our new bathroom blind. Great experience from the guys who came to measure to the guy who installed. Very efficient service. We’ll definitely use them again.

Aberdeen Blinds Company Ltd からの回答

Aberdeen Blinds Company Ltd からの回答

Aberdeen Blinds Company Ltd からの回答
Good all round service , would recommend them !!!Blinds are perfect and were fitted with ease , exactly what I requested !!

Aberdeen Blinds Company Ltd からの回答
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