the store was well-stocked but not easy to negotiate with a hospital wheelchair. the staff was courteous and helpful but did not take into account the lack of mobility of the customer. we could hav... もっと見る
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所在地
所在地を変更Main Entrance, RJ & AH Orthopaedic Hospital, SY10 7AG Oswestry, Shropshire, GB
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Mike was helpful and responded to my question whilst I was still on site - within minutes - and has ordered the spare part I needed. I had previously sought this elsewhere without success.
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The assistant new exactly what I wanted and was so helpul. highly recommened.
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Your staff, whether in person or on the phone were always very helpful to me. Giving me good advice which helped me choose the right scooter. And on the day of delivery it was all assembled ready to u... もっと見る
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企業情報
Ableworld - Oswestry について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
Main Entrance, RJ & AH Orthopaedic Hospital, SY10 7AG, Oswestry, Shropshire, 英国
- 01691 680180
4.3
優良
17件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient service.
2026年9月14日
Ableworld - Oswestry からの回答
Hello Mrs Humphreys, thank you for your kind feedback. We're glad you experienced efficient service. We appreciate your support!
Kind regards,
Ableworld
Don't rely on the staff's knowledge - checking for yourself, even for simple purchases, won't result n you arriving home with your purchase only to find it wasn't the right size,
the store was well-stocked but not easy to negotiate with a hospital wheelchair.
the staff was courteous and helpful but did not take into account the lack of mobility of the customer.
we could have made a better purchase for our needs ( incontinence products) - if more of a range had been offered - we were novice purchasers for these items
having a store in the hospital is useful for patients and carers attending clinics
2026年9月7日
Ableworld - Oswestry からの回答
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not fully meet your expectations, particularly when you were looking for products to suit your individual needs.
We appreciate that visiting the store while using a wheelchair can present additional challenges, and we are pleased to hear that you found our team courteous and helpful. We are, however, sorry that you felt your mobility needs were not fully taken into consideration and that the product purchased was not right for you.
Ableworld has a number of stores across the country, and due to this particular store being located within the hospital, it is smaller and more compact than many of our other locations. We do appreciate that this may make navigating the store more difficult for some customers, and we are sorry for any inconvenience this caused during your visit.
We value your comments regarding both the product range and the support you received, and your feedback will be passed on to the relevant team for review. Thank you again for bringing your experience to our attention.
The assistant new exactly what I wanted…
The assistant new exactly what I wanted and was so helpul. highly recommened.
2026年9月8日
Ableworld - Oswestry からの回答
Hi Gwilym, thank you for your lovely review! We're so pleased our team member understood exactly what you needed and was able to help. Thank you for your recommendation, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Nice to be a registered customer and…
Nice to be a registered customer and logged on your purchase system.
2026年9月1日
Ableworld - Oswestry からの回答
Hi Lisbeth, thank you for your 5 star review! We're pleased to hear that you enjoyed the experience of being a registered customer and found our purchase system convenient. We appreciate your support and we are always here to help if you ever need any further assistance.
Kind regards,
Ableworld
Ableworld - Oswestry からの回答
Hi Mr Faulkner,
Thank you for your lovely review! We're really pleased to hear you're happy with the service and products you received. We really appreciate your recommendation and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
A very good service all round
A very good service all round.
We are very pleased with our Stairlift, we couldn't do without it.
The installation was brilliant.
2026年7月30日
Ableworld - Oswestry からの回答
Hi Brian, thank you for your 5 star review! We’re delighted to hear that you’re so pleased with your stairlift and that it’s made such a difference to your daily life. It’s also great to know the installation went smoothly and met your expectations.
If you ever need any further support or advice, we’re always here to help.
Kind regards,
Ableworld
Purchased a new walking stick staff…
Purchased a new walking stick staff member very helpful to get one that was right for me.
2026年7月29日
Ableworld - Oswestry からの回答
Hi Kenneth, thank you for your 5 star review! We’re so pleased to hear our team member was able to help you find the right walking stick to suit your needs.
We appreciate you taking the time to share your experience and we are always here to help if you need any further assistance.
Kind regards,
Ableworld
Excellent service
Mike was helpful and responded to my question whilst I was still on site - within minutes - and has ordered the spare part I needed. I had previously sought this elsewhere without success.
2024年1月4日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Catley,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Mike from our Ableworld Oswestry was able to help you with your visit to us in-store. We hope to welcome you back again.
Take care
Ableworld
Poor stairlift
Poor stairlift, has broken down 6 times in the 14 months my mother’s had it and they have the check to charge her £150 call-out to fix it, repair has lasted less than a week, you guessed it, it won’t work again….
2023年10月27日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Cherie,
Thank you for taking the time to submit your review. We are sorry if you have felt the need to post a review.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours sincerely
Ableworld
Simply Superb Service
Having visited the excellent Ableworld store at the Orthopaedic Hospital in Gobowen and received first class service there we were subsequently visited by their stair lift installer/engineer whose name is Chris. His standard of customer service, workmanship, consideration, diligence, patience and courtesy was outstanding. He is a credit to Ableworld. It is rare indeed to meet such a very high standard of overall excellence. This gentleman should probably run courses on customer service.
2023年9月7日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Terry,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that you received first-class service from our team at Ableworld Oswestry. It's also fantastic to hear that Christ from our stairlift engineering team also provided excellent service. We hope to see you again in the future.
Take care
Ableworld
Your staff
Your staff, whether in person or on the phone were always very helpful to me. Giving me good advice which helped me choose the right scooter. And on the day of delivery it was all assembled ready to use the second I went outside. Very happy, great service. Thank you very much.
2023年5月2日
Ableworld - Oswestry からの回答
Hello Allen,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Oswestry provided great service. it's also great to hear that they were able to help you find the prefect mobility scooter to meet your needs. We hope you are enjoying you new scooter and hope to welcome you back in-store again.
Take care
Ableworld
Mike and a lady assistant gave us…
Mike and a lady assistant gave us excellent service on both times we visited your store at your Gobowen shop.
We purchased an Apex - Lite Blue Scooter and both assistances demonstrated the scooter in a very understandable way.
2022年6月6日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Howard,
Thank you for leaving us some fantastic feedback. We are thrilled to hear that our Oswestry team gave excellent service both times you have visited. We hope to see you again.
Take care,
Ableworld
Helpful and friendly
I went in to Ableworld to find out about Bath lifts and a wheelchair for my mum. Mike was very helpful and gave advice about the items I was.looking for but was never pushy. I bought what I needed and Mike demonstrated what I needed to do when I got home. His help was much appreciated and I will certainly go back when mum needs something else. So nice to have a person to speak to face to face rather than doing it online e.
2022年4月29日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Lyn,
We're very pleased that Mike in our Oswestry store was able to help with your queries about a Bath lift and Wheelchair for your Mum. We are glad to hear that you were happy with the service and we look forward to seeing you in store again in the near future.
Take care
Poor Quality Scooter?
Purchased a brand new "road-legal" mobility scooter for £2200 but it failed after less than three months of normal use. Been informed by ableworld that this is my fault as the scooter couldn't cope with a rain-shower returning from the shops, despite the documentation saying the scooter could deal with inclement weather! Scooter is either not fit for purpose or had faulty weather seals but I'm still being hit with a bill to repair. Poor quality scooter and poor service all round!
2022年1月9日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello,
Thank you for your recent review regarding your mobility scooter. We have asked the relevant department to look into your query and will come back to you directly as soon as we have finished our review.
In the meantime, I would like to thank you for taking the time to leave the review and assure you that we do consider every request from our customers individually and in detail.
Yours sincerely,
Ableworld
Outstanding help from Mike at Oswestry
Last summer when we went to buy a new wheelchair for my uncle we received well informed, thoughtful and genuinely kind help from Mike at Ableworld Oswestry. Outstanding, thank you Mike.
2021年12月28日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Yvonne,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mike was outstanding, kind and helpful when you went to buy a Wheelchair for your uncle in the summer. We hope to see you again.
Kind regards,
Ableworld
Able world Oswestry.
Able world Oswestry.Good location for the shop. Very bright and airy. Staff very friendly and helpful. Good knowledge of products. Well demonstrated. Thanks Mike. my husband is very pleased with the Apex lite scooter.
2021年9月24日
自発的なレビュー
Ableworld - Oswestry からの回答
Hello Susan,
Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Mike from our Ableworld Oswestry store was friendly and helpful when you visited recently. We hope your husband likes his new Apex lite scooter.
Kind Regards,
Ableworld
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