Martin very helpful, knew all about the product. Went though everything in detail. Explained everything regarding the scooter. Would recommend Ableworld.
企業が回答しました
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レビュアーのコメントを見てみましょう
I took my sister to Ableworld in Wigan to purchase a mobility scooter and wheelchair. We were served by Julie who was absolutely fantastic. She explained everything very simply and showed us what... もっと見る
企業が回答しました
Took my elderly mother to look at mobility scooters in Thatcham. Naturally she was nervous but we were greeted by Amelia who immediately put her at ease. Friendly and knowledgeable Amelia made the who... もっと見る
企業が回答しました
Had a good range of stock Purchase the make and model I was looking for. The staff were very knowledgeable + There was a discount on the retail price
企業が回答しました
企業情報
Ableworld - Reading について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
Boulton Road 31, RG2 0NH, Reading, England, 英国
- 0118 986 2121
4.6
優良
33件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Purchase of an Atom N folding scooter
Had a good range of stock
Purchase the make and model
I was looking for. The staff were very knowledgeable + There was a discount on the retail price
2026年9月22日
Ableworld - Reading からの回答
Hi Alan, thank you for your wonderful review! We're delighted to hear you were pleased with the range available and found our Reading team knowledgeable and helpful. We appreciate your kind feedback. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
The lady in the shop was welcoming and…
The lady in the shop was welcoming and helpful. Would return there and recommend to others
2026年9月21日
Ableworld - Reading からの回答
Hi Elizabeth, thank you for your wonderful review! We're delighted to hear you found our team welcoming and helpful. We appreciate your recommendation, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Friendly and efficient staff
2026年9月18日
Ableworld - Reading からの回答
Hi Cassandra, thank you for your 5-star review! We’re delighted to hear that you found our staff friendly and efficient. We really appreciate your kind feedback. If you ever need any further assistance, we’re always here to help.
Kind regards,
Ableworld
The service and staff are always very…
The service and staff are always very polite and helpful
2026年9月9日
Ableworld - Reading からの回答
Hi Mrs Denton, thank you for your lovely review! We're delighted to hear that you find our service and staff polite and helpful. If you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Martin very helpful
Martin very helpful, knew all about the product. Went though everything in detail. Explained everything regarding the scooter. Would recommend Ableworld.
2026年9月3日
Ableworld - Reading からの回答
Hi Therese, thank you for your lovely review! We're delighted to hear that Martin was so helpful and took the time to go through everything in detail, making sure you felt fully informed and confident with your new scooter. We'll be sure to pass your kind words on to Martin. Thank you for recommending Ableworld, and if you ever need any further assistance, we're always here to help.
Kind regards,
Ableworld
Ableworld - Reading からの回答
Hi Carol, thank you for your lovely review! We’re delighted to hear you received excellent and considerate service. Your kind words mean a lot to our team, and we’re always here to help if you need any further assistance.
Kind regards,
Ableworld
So helpful with brilliant advice.
2026年8月4日
Ableworld - Reading からの回答
Hi Paul, thank you for your lovely review! We’re delighted to hear that you found our team so helpful and that the advice provided was useful. We always aim to offer friendly support and guidance to help our customers find the right solution.
Kind regards,
Ableworld
We phoned in advance as we were held up…
We phoned in advance as we were held up in traffic. Paid for the items over the phone and they waited five minutes before closing for us to pick the items up
2026年8月3日
Ableworld - Reading からの回答
Hi John, thank you for your lovely 5 star review! We’re so pleased our team could arrange everything over the phone and stay open a little longer so you could collect your items. It’s great to hear this made a difference to your experience.
Kind regards,
Ableworld
Very helpful and polite staff
Very helpful and polite staff. We were greeted with a lovely smile. The staff answered our questions. We are happto make the purchase. Armani
Thank you.
2026年7月31日
Ableworld - Reading からの回答
Hi, thank you for your 5 star review! We’re so pleased to hear you were greeted with a smile and found our team helpful and polite. It’s great to know all your questions were answered and that you felt happy making your purchase. If you ever need anything else, we’re always here to help.
Kind regards,
Ableworld
I have been shopping there for many…
I have been shopping there for many years. The staff are always very helpful and knowledgeable and always available to give advice. On Monday I met with Shafiq a very pleasant youg man, helped me pick the items I wanted and arranged delivery. It is a good feeling when staff love there job. Would not shop any place else.
2026年6月1日
自発的なレビュー
Ableworld - Reading からの回答
Hi Jeonie, thank you for your kind words and for your continued loyalty over the years. We're delighted to hear that our staff, including Shafiq, have consistently provided helpful and knowledgeable service. It's wonderful to know that our team’s enthusiasm and dedication make your shopping experience enjoyable. We truly appreciate your support and look forward to assisting you in the future. Thanks again for your lovely review!
Kind regards,
Ableworld
Fabulous service from Julie at Ableworld in Wigan
I took my sister to Ableworld in Wigan to purchase a mobility scooter and wheelchair.
We were served by Julie who was absolutely fantastic. She explained everything very simply and showed us what to do etc. she made the whole experience very positive and her knowledge was brilliant.
My sister felt very supported and came away feeling very confident about how to use the scooter.
Can’t thank Julie enough for her help, patience and understanding.
2025年8月1日
自発的なレビュー
Ableworld - Reading からの回答
Hi,
Thank you so much for your kind words! We’re thrilled to hear that Julie provided such fantastic service and made the experience positive and supportive for you and your sister. It’s wonderful that your sister feels confident with her new Mobility Scooter—that’s exactly what we aim for. We’ll be sure to pass your lovely feedback on to Julie. If you ever need anything else, we’re always here to help!
Take care,
Ableworld
Excellent service
Excellent stair lift service done by Indy. Thoroughly recommend this service engineer.
2025年7月7日
自発的なレビュー
Ableworld - Reading からの回答
Hi Barbara,
Thank you so much for the kind words! 😊 We're thrilled to hear you had a great experience with Indy - we will be sure to pass on the message!
Thanks again for the recommendation!
Take care,
Ableworld
Very pleased with call out.
I needed an emergency visit which was arranged very quickly, to suit me. The stairlift was sorted very quickly and efficiently. Making it possible for my mum to be able to come downstairs and make her appointment!!
Indy the engineer was friendly, informative and helpful.
Very happy with the helpful service we received.
2025年5月27日
自発的なレビュー
Ableworld - Reading からの回答
Hi Kusum,
Thank you for your lovely feedback! We're so glad we could help at short notice and that Indy provided such great service. Wishing your mum all the best!
Take care,
Ableworld
They supplied and fitted 3 tubeless…
They supplied and fitted 3 tubeless tyres to my vector sport scooter each time I, was charged a different amount without good reason, also my tyres deflated on the exact same tyre and wheel each time, know I’ve asked for a full refund they have refused. DO NOT DO BUSINESS WITH ABLEWORLD AS THEY ARE A CON.
2024年7月7日
自発的なレビュー
Ableworld - Reading からの回答
Hi Lorraine,
First of all, thank you for taking the time to submit your review and sharing your feedback. Obviously, we are disappointed to hear that you felt the need to post a review of this kind.
I do believe we have been liaising with you by the way of written correspondence for a little while, and understandably we are sorry that you feel that you have been left disappointed with the level of service that you have received from Ableworld, and with regards specifically to the issue you have stated with the tyres to your scooter.
I do believe that your highlighted issue has now been concluded and resolved to a satisfactory conclusion.
We appreciate all feedback from our customers, good or otherwise, as we strive to make our customers' experiences positive. Your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Many Thanks,
Ableworld
Affordable mobility at Reading Ableworld.
I wished to purchase a folding mobility scooter. I was greeted by Abdul who listened to my requirements and showed me some options. He demonstrated one model and encouraged me to have a go, which was great fun. I decided to buy that model. This process was carried out smoothly with explanations where necessary. Overall, a good experience. The model purchased, I think, was good value for money.
2024年7月3日
自発的なレビュー
Ableworld - Reading からの回答
Hello Terry,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Reading team provided you with great service. With a special shout out to Abdul our store manager! We hope to see you again.
Take care,
Ableworld
Just had a stairlift fitted today
Just had a stairlift fitted today. Indy was the installer. Great service by him. Very professional.
2024年6月12日
自発的なレビュー
Ableworld - Reading からの回答
Hello Gordon,
Thank you for taking the time to leave us some feedback. We are thrilled to hear our Reading team provided great service on your visit. We hope to see you again.
Take care,
Ableworld
Excellent service and advise
We had a wonderful experience at the Reading store whilst researching mobility scooters. Abdul listened to what we wanted, gave us a good choice of units with plenty of advice. We ended up very happy with our purchase.
2024年3月16日
自発的なレビュー
Ableworld - Reading からの回答
Hello Frank,
Thank you for sharing your wonderful experience at our Reading store! It's great to hear that Abdul provided you with attentive and knowledgeable assistance while you were researching mobility scooters. It's fantastic to know that he listened to your needs and offered a great selection of choice along with advice.
We look forward to welcoming you back into Ableworld soon!
Take care,
Ableworld
This is the worst company we’ve ever…
This is the worst company we’ve ever known for after care service.
I purchased a power chair last year after a spell in hospital. After a couple of weeks the motor seized up whilst on a day out with family. Initially was offered a repair which they said would take 6 weeks, later when I was contacted by repaired department, I was told they would not take the chair IN until six weeks time! hence was a lot longer than initially stated.
I returned to thatcham branch and said this was unacceptable, the manager there, who was really helpful, managed to persuade his manager to give us a replacement.
I was on holiday about five weeks later and the second brand-new chair Seized up. This time the head office flatly refused to give me an exchange or refund and would only repair. They never took into consideration.
the inconvenience and effect on my mental health of not being able to get out the house, which is obviously what I bought it for.
It turned our “relaxing” holiday into a nightmare.
Now the £1,400 chair, sits hardly used as I don’t trust that it will not let me down again.
In the meantime, before I lost faith in the company, I, regrettably, recommended them to my father-in-law, who is in his 90th year, he purchased a recliner chair. After a few weeks, it developed a very worrying noise when in operation.
They came out and replaced the motor.
After a couple of days, the noise started again.
Also, the arm of the chair has collapsed in on itself, so he’s unable to rest his arm and it makes it very uncomfortable.
He is now awaiting another visit from a repair man in two weeks time.
Again he has lost faith in this chair and the company. We hope they will do the honourable thing and let him have an exchange or refund, we don’t hold out much hope as once they’ve made a sale, they seem to wash there hands of responsibility to their customers.
For a company that is aimed at the elderly & disabled, their head office don’t seem to have any empathy or consideration for their customers.
2023年7月12日
自発的なレビュー
Ableworld - Reading からの回答
Hello Pete,
Thank you for taking the time to submit your review. We are sorry if you have felt the need to post a review of this nature.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Yours sincerely
Ableworld
Always happy to advise
Reading branch, knowledgeable friendly staff always willing to help and advise. Have been using Ableworld for years they have a good selection of goods to help with those in the community who have a disability.
2023年7月8日
自発的なレビュー
Ableworld - Reading からの回答
Hello Jacqui,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at our Ableworld Reading were able to help and advise you on any query you may have. It's also great to hear that they provided excellent service on your visit.
Take care
Ableworld
Took my elderly mother to look at…
Took my elderly mother to look at mobility scooters in Thatcham. Naturally she was nervous but we were greeted by Amelia who immediately put her at ease. Friendly and knowledgeable Amelia made the whole experience useful and enjoyable. Well equipped store with numerous gadgets to make your life easier!
2023年5月10日
自発的なレビュー
Ableworld - Reading からの回答
Hello Libby,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Amelia from our Ableworld Reading store was friendly and knowledgeable. We hope to welcome you back in-store again.
Take care
Ableworld
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