My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... もっと見る
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Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.
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Needed a wheelchair for my wife who has advanced dementia and mobility problems. We are both 80, I am sole carer and with Parkinson's so lugging a 'normal' wheelchair about is not good, similarly my w... もっと見る
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Ableworld Southampton are excellent. They helped my elderly parents to remain safe, mobile & comfortable. Equipment provided always good quality. Gave them confidence to remain independent & live in t... もっと見る
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企業情報
Ableworld - Southampton について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, 英国
- 023 8044 0000
4.8
優良
203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
An amazing service
An amazing service - phoned Wednesday re a broken recliner chair was advised to take photos and email them so they could check it was one they could support. They called back same day and arranged to come Friday. Mark and James arrived as arranged and despite having to return to the store to collect the correct part, they came straight back and fixed the chair. Great company, service and lovely staff.
2023年3月24日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Marian,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that James and Mark from Ableworld Southampton provided excellent service when helping fix your riser recliner chair. We hope to see you again.
Take care
Ableworld
Fantastic service
Fantastic service, very Helpfull, nothing was too much trouble. The Two Gents Mark And James Extremely Kind and Helpful.
2023年3月24日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Amanda,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that mark and james from Ableworld Southampton provided fantastic service, were very Helpfull and nothing was too much trouble. We hope to welcome you back in-store again.
Take care
Ableworld
The honesty and the timing of return of…
The honesty and the timing of return of my mobility scooter was excellent. My scooter had a front wheel guard come off.I rang the Woolston,Southampton branch who checked with my insurance co on 22nd March ,it was picked up on 23rd and delivered back in perfect condition on 24th March. Thank you Ableworld !
And a special thanks to Mark and James !
2023年3月24日
自発的なレビュー
Ableworld - Southampton からの回答
Hello William,
Thank you for taking the time in leaving us this fantastic review. We are delighted to hear that Mark and James at Ableworld Southampton from or engineering team were able to fix your mobility scooter and deliver it back in perfect condition. We hope to see you again.
Take care
Ableworld
Incredibly fast and efficient service…
Incredibly fast and efficient service when we needed it most.
My father was going to be discharged from hospital with no means of accessing the stairs.
Steve Bloodworth came to the rescue
Surveyed on Saturday and stair lift fitted on Monday!
We will be forever grateful to Ableworld
2023年3月6日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Angela,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Steve from our Ableworld Southampton stairlift engineering team was able to help source and fit a new stairlift efficiently. We hope to see you again.
Take care
Ableworld
Excellent
Well what can I say? There is still great customer service out there. The staff were so very helpful, making sure that the product was right for me. Everything explained to me about the finer details. 5star service. Thank you.
2023年3月18日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Michael,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that team at Ableworld Southampton provided excellent customer service and were very helpful on your visit. We hope to welcome you back again.
Take care
Ableworld
Mark and James
Mark and James delivered and demonstrated new bath lift all good and a good asset to the company.
2023年3月15日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Alan,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Mark and James from Ableworld Southampton provided excellent service. We hope to see you again.
Take care
Ableworld
Excellent service from Dean - great shop
Dean welcomed me immediately I entered the shop at Woolston and asked how he could help me. He was willing and courteous and very informative about the mobility scooter I wanted to purchase. Nothing was too much trouble for him. He answered all my questions and was very happy to demonstrate everything he said. It was a very pleasant experience and I am very pleased with the scooter I bought that very day. Do not hesitate to pay them a visit if you need constructive guidance about anything you wish to purchase from their extensive shop and supplies. Well done Ableworld and well done Dean for such a pleasant experience. Patricia.
2023年3月7日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Patricia,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean at Ableworld Southampton was able to answer all your questions and help demonstrate to help you gain a better understandig. It's also great to hear that you are happy with your new mobility scooter and hope to welcome you back in-store in the future.
Take care
Ableworld
Quick Service
! have dealt with Ableworld for 5 years And have no problem with and the staff have been very helpful .
I have just had the wheels on my Mobility scooter changed to solid ones by Mark and James they very good.
2023年3月9日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Mr Garman,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton are always very helpful. It's also great to hear that Mark and James were able to change your tires on your mobility scooter. We look foward to welcomeing you back.
Take care
Ableworld
Amazing service
From start to finish everything was so easy, from purchase the knowledge of staff, no pressure buying, delivery within a couple of days and all the staff went above and beyond. Nothing was too much trouble. Would use again definitely and would highly recommend.
2023年3月3日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Tracy,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at Ableworld southampton went above and beyond on your visit. It's also great to hear that the team have great knowledge on our products. We hope to welcome you back again.
Take care
Ableworld
Suitable Walking stick
Thank you for the help getting a walking stick ‘ which was suitable for my needs . Very friendly Dean helped me , will definitely return if I need anything else
2023年3月7日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Rose,
Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Dean at Ableworld Southampton was able to help you find a walking sitick which was suitable for your needs. We hope to welcome you back again.
Take care
Ableworld
We have always had very good help from…
We have always had very good help from all staff , Megan was very helpful with my mother in law who is in her 90. She showed us all the walkers for my mother in law to use, they always helpful and nothing to small for them to do for you. We have always use s them when we need anything. A full 100/100 to them.😀
2023年3月6日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Mr Taylor,
Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Megan from our Ableworld Southampton was able to help you find a walker which met your mothers needs. It's also great to hear that you always recive very good help from all the staff. We hope to welcome you back in-store again.
Take care
Ableworld
Warm
We are the new comers to UK. One of the side-guards of my sister’s power wheelchair was found loose and we didn’t know how to get the repair service. Luckily I do remember Ableworld. I had a very pleasant experience when I bought a walker for my sister at Ableworld last few months. With the professional advice that was given by Peter, my sister got a very useful walker. Therefore I went to Ableworld and sought for advice from Peter on 20 February. Peter arranged a staff to fasten the side-guard onto my sister’s power wheelchair immediately and didn’t charge me a penny. I wish to thank all the staff who are working in that shop. They all give us a very warm service.
2023年2月20日
自発的なレビュー
Ableworld - Southampton からの回答
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the Peter and the team where able to provided excellent service on your visit. Its also great to hear that Peter was able to help fix your sisters power chair. We hope to welcome you back again.
Take care
Ableworld
I had a puncture this morning and was…
I had a puncture this morning and was stuck in merryoak this morning ,rang ableworld spoke to Geff he was so polite and helpful 15 mins a van and a lovely member of staff Dean took my scooter and offered me a lift ,bless them ,two hours later phone call to say my mobility scooter had been done great service brilliant staff so grateful to them
2023年2月22日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Michele,
Thank you for taking the time to leave is this excellent review. We are delighted to hear that Jeff and Dean from Ableworld Southampton where able to help you in fixing your mobility scooter quickey. We hope to see you again in-store.
Take care
Ableworld
Incredibly helpful staff with thorough…
Incredibly helpful staff with thorough knowledge of their products and a capacity to offer really useful practical advice
2023年2月9日
自発的なレビュー
Ableworld - Southampton からの回答
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton was incredibly helpful in providing knowledge and advice. We hope to welcome you back in-store again.
Take care
Ableworld
Good prompt support given.
Dean made sure that the wheelchair was fixed quickly. This shop is always helpful and supports its customers
2023年2月13日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Eleanor,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean at Ableworld Southampton was able to help fix your wheelchair quickley. It's also great to hear that the team at Ableworld southampton are always helpful and support our customers. We hope to welcome you back in-store again.
Take care
Ableworld
Welcoming woolston store
Dean at the woolston, Southampton store was super helpful. It was my second visit.
Dean listened and understood exactly what I was asking for and I left very happy with my purchase.
Thank you so much
2023年2月11日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Teresa,
Thank you for taking the time to leave us this excellent review. We are so pleased to hear that Dean at Ableworld Southampton was helpful and was able to understand your needs to help find the prefect product for you. We hope to welcome you back in-store again.
Take care
Ableworld
Hearing Dogs for Deaf People…
I work for Hearing Dogs for Deaf People and needed to assess one of my dogs in training to see if he would cope in a home with a stairlift. I explained this to a man on the phone who told me we'd be welcome to visit, and once we arrived, Dean listened to what we needed and kindly demonstrated a stairlift for us so that I could video the dog's response. Thanks to this kindness & understanding, I can now look to place our Hearing Dog with a client with mobility issues. Great service - even though we weren't strictly customers! Thank you.
2023年2月9日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Karin,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean at Ableworld Southampton was able to help assist and help you. We hope your hearing dog finds a client to help. We also hope to welcome you back anytime.
Take care
Ableworld
Dean who served us was very helpful and…
Dean who served us was very helpful and friendly. nothing too much trouble. Very happy with the service we received.
2023年2月4日
自発的なレビュー
Ableworld - Southampton からの回答
Hello,
Thank you for taking the time in leaving us this excellent review. We are delighted to hear that Dean from Ableworld Southampton was very helpful and friendly. It's also great to hear that nothing was too much trouble. We hope to welocme you back in-store again.
Take care
Ableworld
so helpful
If you have elderly parents, entering their world of increasing frailty and loss of mobility is pretty scary. What you really need is somewhere like this! Staff who are patient, understanding, and go out of their way to help you choose the right product(s). Have always been impressed with Ableworld. Recently parents moved into residential care and we were at a loss to think of who might help us move their 2 riser/recliner chairs. One email to Ableworld Woolston solved it. For a reasonable price they could do the removals, including another item for no extra cost. The guys turned up promptly, packed and unloaded the other end and set up the chairs in their new location. Could not have asked for more - thank you Dean and colleague!
2023年1月26日
自発的なレビュー
Ableworld - Southampton からの回答
Hello,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton were able to help move your paresnts riser recliner chairs into their new residential home. Its also great to hear that the team are patient, understanding, and go out of their way to help you choose the right products. We hope to see you again.
Take care
Ableworld
Excellent and friendly service from Meg and Jackie
Excellent and friendly service from Meg and Jackie in the Wolston Southampton.
2023年1月29日
自発的なレビュー
Ableworld - Southampton からの回答
Hello Ralph,
Thank you for taking the time to leave us this excellent review. We are delighted to hear that Meg and Jackie at Ableworld Southampton provided a excellent and friendly service. We hope to welcome you back in-store again.
Take care
Ableworld
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