A great selection at good prices. Friendly and welcoming service with helpful advice. Patient staff who gave lots of time to test out a walker for my elderly father. Big range of prices for all bud... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The aid I needed was in stock and no problems finding it. I was pleased to find a lot of the equipment, my wife will probably need, available on display.
企業が回答しました
Collected my scooter for service and wheel change delivered back within a week. Kept me updated all the way through
企業が回答しました
Excellent service. Good knowledge of product and everything explained well. Nothing was too much trouble. Would definitely recommend. We were served by the Store Manager at Thatcham. Thank you.
企業が回答しました
企業情報
Ableworld - Thatcham について
当該企業による記述
About Us
Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.
Ethical Traders
We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.
Our Products
Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.
Free Expert Assembly
Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.
連絡先
Bath Road 10A, RG18 3SX, Thatcham, England, 英国
- 01635 788100
4.6
優良
24件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Used Ableworld for mobility scooters and stairlift
Used Ableworld for mobility scooters services for last 2 years and stairlift installation this year. All work carried out professionally and courteously, at times going the "extra mile" to give great service. Many thanks to Dan (Thatcham), Martin (Scooter Services) and Indy (Stairlift Installation). And of course the ladies in the office!! :}
2024年11月6日
自発的なレビュー
Ableworld - Thatcham からの回答
Hi!
Thank you for taking the time to leave us this review. We are thrilled to hear our Thatcham store and amazing Engineers went above and beyond on your visit and we hope to see you again soon :)
Take care,
Ableworld
Very helpful staff listen to your needs.
2024年8月9日
自発的なレビュー
Ableworld - Thatcham からの回答
Hi Paul,
Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly.
We look forward to seeing you again soon!
Take care,
Ableworld
I spent £3500 over five years with Ableworld now they have banned me
Having spent over £3000 over 5 years I was appalled by the attitude of the service Manager at Head office and staff at Thatcham branch in a recent incident where my powered wheelchair failed whilst on holiday. The chair had recently been serviced at Thatcham and I returned it there for the repair which I understood was under warranty. However after three weeks I received a phone call from the service manager who accused me of damaging a cable and he wanted £300 to carry out the repair. I requested the local engineer to demonstrate how it was possible for me to damage this cable. No satisfactory answer was forthcoming. I requested photos of the damage which I eventually received. I collected the chair for repairs elsewhere. On dismantling the chair to access the cable I noted that several screws nuts bolts and washers were missing. I requested these were returned immediately and was informed by the branch manager that Ableworld refused to serve me and I was banned
2024年6月21日
自発的なレビュー
Ableworld - Thatcham からの回答
Hello John,
Thank you for sharing your review. We are sorry that your experience did not match your expectations. However, we do have a duty of care for our staff members.
Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.
All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.
Take care,
Ableworld
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