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Ableworld - Wigan レビュー 

112
•
TrustScore 5段階評価の5

4.9

17 Caroline Street, WN3 4EL Wigan, Greater Manchester, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Chose 2 Riser/Recliner chairs to replace 3 seater couch due to wife,s worsening arthritis and maybe even my own.Shop staff very helpful initially and aftersales fine.Rang,booked a date for delivery.I... もっと見る

企業が回答しました

5つ星のうち5の評価

Good morning to all at Ableworld Mum and I visited this shop 3 times ,over the last fhew months we bought a bed ,recliner chair, and rollator . Easy parking and access to the shop is great. Had a l... もっと見る

企業が回答しました

5つ星のうち5の評価

A great first impression Peter and Julie couldn’t have been more helpful. My wife enquired about a stairlift and actually tried in store.Great advice and good knowledge allowed us to make a decision... もっと見る

企業が回答しました

5つ星のうち5の評価

Just bought a Q50r Carbon from the Wigan branch. What a great experience Peter took loads of time with us to make sure we got the right power chair for my wife, he was friendly, polite and most of all... もっと見る

企業が回答しました


企業情報

  1. モビィティ装置提供業者
  2. ・
  3. 車いす店
  4. 障害者向け器具提供業者
  5. 病院設備と備品

Ableworld - Wigan について

当該企業による記述

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

連絡先

  • 17 Caroline Street, WN3 4EL, Wigan, Greater Manchester, 英国

  • 01942 233200

4.9

優良

TrustScore 5段階評価の5

112件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(112)

過去12か月のレビュー数: 756件

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5つ星のうち5の評価

Fantastic customer service from Julie…

Fantastic customer service from Julie she couldnt do enough for me, nothing was too much trouble.
I only went in for a scooter bag then decided to look at the scooters. Julie got some out for me to try so i got the feel of the different ones. They didnt have the one i wanted to look at instore so they got 1 in and let me try it, it was perfect so i bought it. Thank you Julie and also the manager Peter.
Will recomend you to anyone

2024年11月16日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hi Karen,

Thank you for taking the time to leave us this review. We are thrilled to hear our Wigan store (especially Julie and Peter) was able to help you find the perfect Mobility Scooter! We hope to see you again soon.

Take care,
Ableworld

5つ星のうち5の評価

I recently bought a chair from the…

I recently bought a chair from the Wigan branch.
The service I received from the manager Peter, Danielle and Julie was absolutely brilliant they where so helpful 😀

2024年10月11日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hi Sharon,

Thank you for taking the time to leave us this review. We are thrilled our Wigan team were able to assist you on your visit to the store and we hope to see you again soon!

Take care,
Ableworld

5つ星のうち1の評価

HORRIC EXPERIENCE WITH STAIRLIFT

I used this company as my dad’s stairlift wasn’t working correctly and also needed a service I was given a appt when the guy came out he hadn’t been working for the company for 3 month not much knowledge of stairlifts and had no idea , so he suggested a new chair altogether after charging for a service of the old chair !!! huge expense (when the new chair arrive week later WRONG chairs was for a outside lift ) . Which then they proceeded to try n fit , the guys had to take it away , then my dads chairlift wasn’t working at all let me add my dad CANNOT get around without this equipment . The 2nd employee then left and advised the NEW guy to fix it . Then guy then informed its in a worse state then when they started and he didn’t know what he’s doing (all this time I’m on the phone to the office ) no help at all . So dads left with no mobility and had to pay for a service which I’m not convinced he had in the first place . No call back from the office or employees who did the let’s not say job
Dad left with no idea when the chair could be fixed they just up n left basically . Disabled people put there safety in these people .
. I would NEVER recommend or use this company again

2024年10月25日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hi Sharon,

We are very sorry that you have felt you have had to post a review of this nature and we are of course very concerned that you have reported that your father has been left without a working stairlift. We would like the opportunity to fully investigate this matter so that we can see how we can help resolve this situation as soon as possible.

Can you please contact our customer service team at support@ableworld.co.uk to provide your father’s details.

Take care,
Ableworld

5つ星のうち5の評価

Excellent service!

Excellent service! I bought a walking frame for my mother at the Wigan store and although it wasn't the right one for her they gave us a full refund. Will definitely shop here again if we need anything.

2024年9月20日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello,

We are thrilled to hear that you had a great experience with our service and found our staff friendly. Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

5つ星のうち5の評価

Fabulous service

Went in to ableworld in wigan, i needed a lightweight scooter as got mobility problems i was very impressed with the service, how friendly and helpful julie & peter was excellent. They made me feel at ease suggested different models, had test drive, im sure they feared for there life with my driving he he got sorted out fold up scooter plane friendly,lightweight, big thank you again 🙏 best wishes jeanette xx aka madge 🦼

2024年9月2日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hi Jeanette,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our service and found our staff friendly especially Julie and Peter! Your feedback means a lot to us and motivates us to continue providing excellent service.

We look forward to seeing you again soon!

Take care,
Ableworld

5つ星のうち5の評価

Customer centred focus. (Well worth a visit)

I visited the Ableworld store in Wigan to buy a power wheelchair with my daughter who is in her thirties. In the past year she has lost her ability to walk more than a few metre unaided. In an attempt to give her some quality of life (and dignity) it was decided a lightweight chair was the best option. I had phoned in advance to check on stock availability and was not disappointed when visiting in person. There were three members of staff, Peter, Dannelle and Julie. Danielle is about to leave to pursue a university placement. She has been replaced recently by Julie. All three are a credit to the Ableworld brand. They appeared happy and confident when talking about the products. Our questions were dealt with in an honest and direct manner. No question phased them and we could ask whatever we needed to. They were definitely customer centre focused and were keen to ensure my daughter was the one making the choices. Moreover they ensured before buying anything that she was totally happy with the product. They also ensured that my daughter was aware of the laws and safety aspects of owning and using a powered wheelchair.

If you live in the wider Wigan area and need some sort of aid or equipment for a person with health related issues I would definitely make Ableworld in Wigan a first place to visit.

2024年8月21日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hi Anthony,

Thank you so much for your wonderful review! We're thrilled to hear that your experience with our mobility services was so positive. It means a lot to us that you found our team in Wigan to be helpful, patient, and kind. We strive to provide the best customer service possible, and it’s rewarding to know we made a difference for you.

We appreciate your kind words and your time in sharing this review. We look forward to seeing you again soon!

Take care,
Ableworld

5つ星のうち5の評価

Great service

I visited the Wigan store with my elderly dad who had received a voucher after having a stairlift installed, we were interested in walking aids and Peter could not have been more helpful. He was knowledgeable and patient, demonstrating each item willingly even though we were only intending spending the voucher so in effect he wasn't making a sale. He is a credit to the company and we would certainly return if we needed any other aids. My dad was very impressed with him and the service he delivered.

2024年8月3日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Joanne,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Wigan were able to provide amazing service! With a special shout-out to Peter! We hope to see you again soon.

Take care,
Ableworld

5つ星のうち5の評価

Scooter Batteries

Just had 2 new batteries fitted for wife's mobility scooter
Excellent Service Wigan
Fitted 5🌟.
Excellent Staff 😁
Anthony

2024年7月27日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Anthony,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Wigan were able to provide amazing service!

Take care,
Ableworld

5つ星のうち5の評価

Easy ordering

Easy ordering, easy tracking, delivery came when it was due. No issues whatsoever.

2024年6月20日
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Steve,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

5つ星のうち5の評価

Two marvellous people helped me decide…

Two marvellous people helped me decide on a mobility scooter for my husband, they gave him confidence to used one, he raced around the store.
Peter (store manager) and Dannielle, were so friendly and had plenty of time for us and made the purchase so simple.
We are going back to buy other items there in the near future thanks to them,both.
100%

2024年5月22日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Susan,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

5つ星のうち5の評価

Excellent Customer Service

Visited the store in Wigan today and was greeted by a lovely young lady called Danielle. My 89 yr old mum is a very petite lady and we have been struggling to find a suitable walker for her. Danielle showed us our options and carefully explained how to use the walkers and store them. I would recommend anyone to visit the store if they have need any mobility equipment. Thanks Danielle and good luck with your future.😊

2024年5月20日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Pauline,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

5つ星のうち5の評価

Fantastic advice and service

Big thanks to Dannielle at Ableworld, Wigan for all her help today. I received a call back from her after calling the shop earlier this afternoon when I was seeking help to buy a walking frame for my elderly aunt. The shop had been busy and she had been unable to answer initially but called me back promptly and answered my questions thoroughly. When I later called at the shop Danielle was able to show me a variety of suitable ‘walkers’. She was knowledgeable and practical, giving very helpful advice which enabled me to buy the perfect walking aid for my Aunt which she is delighted with!
I won’t hesitate in using their services again.

2024年4月19日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

5つ星のうち5の評価

well stocked and welcoming

The staff were very welcoming when my husband was looking for a walking stick. We didn't feel pressured to buy and we took our time choosing the one he felt most comfortable with.

2024年3月30日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Brain,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Wigan team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

5つ星のうち5の評価

Wigan Ableworld great friendly staff

Wigan Ableworld great friendly staff, very helpfull Peter and Dannielle thank you would highly recomend. Had my left leg amputated in December 2023 very much life changing and have bought a powered chair and a boot scooter and 3 ramps they were very helpfull and patient. Its a great place full of amazing things for the disabled. I would highly recomend.

2024年2月16日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Christopher,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Wigan was friendly on your visit. It's also great to hear that you also find our product range great as we strive to bring independence back into people's lives. We hope to see you again in the future.

Take care
Ableworld

5つ星のうち5の評価

Fantastic customer service

Fantastic customer service. Peter and Dannielle were both extremely friendly and knowledgeable. Nothing was too much trouble. Highly recommend.

2024年1月12日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Karen,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Peter and Dannielle both provided excellent service on your visit, It's also great to hear that they were able to provide you with great knowledge. We hope to welcome you back in-store again.

Take care
Ableworld

5つ星のうち5の評価

I visited Ableworld in Wigan today…

I visited Ableworld in Wigan today looking to buy a walking aid for my mother. I had found this business on Google and found it had more choice and better prices than equivalent businesses in Bolton, where I live.
Excellent and knowledgeable service by the gentleman that served me and I thoroughly recommend this store.

2023年6月28日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Samantha,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at Ableworld Wigan provided excellent service on your visit. We hope to welcome you back again in-store.

Take care
Ableworld

5つ星のうち5の評価

Chris at Wigan is great 😊

Needed a couple of new batteries for my father in law’s scooter.
Chris at the Wigan store had them is stock, fitted them to the battery pack while we waited and she gave great advice regarding a proper charging regime to maximise performance and life span.
Would recommend 100% and we will be back when we need something else for sure.

2023年4月29日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello David,

Thank you for taking the time to leave us this excllent review. We are delighted to hear that Chris from our Ableworld Wigan store provided excellent service and was able to give you advice on how to maximize the performance and life span. We hope to welcome you back again.

Take care
Ableworld

5つ星のうち5の評価

We visited Ableworld Wigan on Saturday…

We visited Ableworld Wigan on Saturday to look at a mobility scooter for my hubby and was assisted by an amazing lady Chris. She demonstrated the models we liked, explained how to assemble etc very simply. Matched my husband to a scooter for his height. Chris was professional, friendly and very knowledgeable. Thankyou Chris for making it all so easy

2023年3月25日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Lesley,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Chris from Ableworld Wigan was able to help demonstrate the different models of mobility scooters and find the prefect one to meet your husband's needs. It's also fantastic to hear that Chris was friendly and very knowledgeable. We hope to welcome you back in-store again.

Take care
Ableworld

5つ星のうち5の評価

Fantastic Service

I recently purchased a mobility scooter (a road scooter) from Ableworld. I would like to say thank you to Tracy from the Wigan Store. She was very professional and helpful and ensured I got the right scooter. I did not feel pressured in any way to buy it. She ran through the controls and battery care,and after a test drive I knew it was the one for me. She arranged for it to be delivered the following day. My scooter arrived the next morning. The two delivery men (Sorry but I didn't catch your names) were also very friendly and professional. They ran through all the controls with me and only left once they were sure I was fully aware how to use it. I am very pleased with the excellent service I received. Thank you to everyone for your help, I would definitely recommend Ableworld.

2023年1月16日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello William,

Thank you for taking the time to leave us this excellent review, we are delighted to hear that Tracy from Ableworld Wigan was professional and helpful in helping you find the right scooter to meet your needs. Its's also great to hear that the delivery team at Ableworld Wigan also provided excellent service/ We hope to welcome you back again.

Take care
Ableworld

5つ星のうち5の評価

Great guys Terry and Bill from Wigan…

Great guys Terry and Bill from Wigan branch very friendly and helpful explaining everything consicely and clearly, definitely shop there again

2022年11月25日
自発的なレビュー
Ableworld - Wigan ロゴ

Ableworld - Wigan からの回答

Hello Pam,

Thank you for taking the time to leave us this great review. We are thrilled to hear that Terry and Bill from our Ableworld Wigan provided excellent service and were helpful when helping you find the correct product to meet your needs, We hope to welcome you back in-store again soon.

Take care
Ableworld

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