Accident Claim Helpline レビュー 

590
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Accident claim helpline was very helpful and always there at the end of the phone line to answer any questions I may have had during what was a very stressful time. Accident claim helpline working wit... もっと見る

企業が回答しました

5つ星のうち5の評価

I called the helpline yesterday to report a new claim and spoke with an advisor called Tom Dean. He was super helpful, supportive and efficient and explained the whole process to me in detail as well... もっと見る

企業が回答しました

5つ星のうち5の評価

The operator was professional and friendly making sure that we got the help that we needed. After a traumatic experience the operator was patient and understanding. Everything was explained clearly an... もっと見る

企業が回答しました

5つ星のうち5の評価

So far, I've had a very positive experience. Whenever I am calling, someone has always answered promptly and been friendly and helpful. Communication has been clear throughout, and I'd especially like... もっと見る

企業が回答しました

企業情報

  1. 法律サービス

当該企業による記述

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


連絡先

4.8

優良

TrustScore 5段階評価の5

590件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 100%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(590)

過去12か月のレビュー数: 266

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick response and help me straight…

Quick response and help me straight away very please with service and easy to get intouch with nice customer service help me with everything

2026年2月26日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for taking the time to share your feedback with us Amanda, we truly appreciate it.

Accident Claim Helpline Team.

5つ星のうち5の評価

Prompt action, no inconvenience

My claim was handled promptly which didn’t cause any inconvenience for me.

2026年2月13日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for taking the time to share your feedback with us - we really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Very professional service during a…

Very professional service during a stressful time. Kept me informed throughout and arrived on time with my replacement vehicle, which was exactlyvwhatvI had requested. Can't thank them enough.

2026年2月18日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thanks for the feedback Ann! - we love to receive feedback, especially feedback like yours - thank you.

Accident Claim Helpline Team.

5つ星のうち5の評価

Had an accident

Had an accident, rang accident claim helpline straight away and been sorted out with courtesy vehicle and old vehicle liftes within 24 hours

2026年2月18日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

We really appreciate you taking the time to share your feedback with us - thank you.

Accident Claim Helpline Team.

5つ星のうち5の評価

Excellent service

Very quick to respond and deal with my claim as quickly as possible. Very helpful and knowledgeable. I am very please I went with them for my claim

2026年2月16日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for taking the time to share your feedback with us Kate, we really appreciate the feedback.

Accident Claim Helpline Team.

5つ星のうち5の評価

I am so pleased with the support I…

I am so pleased with the support I received after my accident. I reported it the night before, and by the next day I was given a car to use, which meant I didn’t struggle to get to work, do my shopping, . The customer care was excellent — they listened to me carefully and answered all my questions. That is why I happily gave them 5 stars.

2026年2月17日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Christiana for your brilliant five star review which has been shared with the whole team. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

So helpful

So helpful, fast and professional.

2026年2月15日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Miriam for your great five star review.

Accident Claim Helpline Team

5つ星のうち5の評価

Fantastic service

Fantastic service, fast and professional, just report the problem and they will do everything for you what you need, excellent service, replacement car in the blink of an eye, I am very grateful and satisfied, thank you very much, great, great job

2026年1月31日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Michal for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Great exceptional service

I got to ACHL purely by accident when I was calling my own insurance group.
They immediately kept me at ease, and arranged a hire car for me so I could drive back from Manchester to London.
The coordination was just fantastic.
Even when I switched the case to my own insurance group, they were nice and understanding about it and collected their hired car without a fuss asap.
I will highly recommend their services should you need them.

2026年2月14日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much for taking the time to share your great five star review Kwabena.

Accident Claim Helpline Team

5つ星のうち5の評価

The delivery driver Michael was…

The delivery driver Michael was informative and friendly.
An asset to the company.

2026年2月7日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much on Michael's behalf for your great five star review.

Accident Claim Helpline Team

5つ星のうち5の評価

Very efficient

Very efficient

2026年2月6日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you Andrea for your great five star review. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Amazing customer service

Made me feel at ease when your not feeling at your best after after an accident.. I called several times and whoever answered the call went above and behind to make me feel confident that everything would be sorted and kept me up to speed with what was going to happen next ..

2026年1月29日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you so much Mrs Mason for your great five star review. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Keeping in touch

2026年2月1日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for your feedback Sue, we really appreciate it.

Accident Claim Helpline Team.

5つ星のうち5の評価

Fantastic service

Fantastic service, helped me at a horrible time. My hire car was bought to me within a few daysof the accident.

2026年1月30日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Kayleigh for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Fantastic

Best company that I have ever used in 35 year driving gold ⭐ through the process
Girls on phone fabulous with customers care. Tops anyone I've dealt with in he past.

2026年1月15日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Karen for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

5つ星のうち5の評価

Dealing at present with this company

Dealing at present with this company. They are very good fast efficient, patient and courteous.

2026年1月26日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for taking the time to share your feedback with us Elaine, we really appreciate it.

Accident Claim Helpline Team.

5つ星のうち5の評価

The customer service was brilliant

The customer service was brilliant. Made a stressful experience not bad.Thank you

2026年1月24日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you very much Peter for your brilliant five star review. The whole team really appreciate it.

Accident Claim Helpline Team

5つ星のうち1の評価

No continuity between company's involved.

Too many phone calls & texts form different people and company's. Far from an easy experience.
Hire vehicle didn't arrive when stated.
Had to share photos of the damage to 3 different people/company's and every text/email asked for more information.

2026年1月26日
自発的なレビュー
Accident Claim Helpline ロゴ

Accident Claim Helpline からの回答

Thank you for taking the time to share your comments. There are various different teams working for you to progress your claim and this can sometimes mean that you need to speak to different people and companies.

We are sorry that the hire vehicle didn't arrive when stated and are working with our hire supplier to understand what has happened.

Accident Claim Helpline Team

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