Acousticmodule.com - powered by IGacoustics レビュヌ 41

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TrustScore 5段階評䟡の4.5

4.3

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5぀星のうち5の評䟡

I live in NL. Placed an order of 9 panels. 1 ceiling, 8 wall panels. They all arrived super well finished and protected. One of the wall panels missed the sawtooth hangers and I got the replaceme... もっず芋る

5぀星のうち2の評䟡

J'ai commandé des diffuseurs fin novembre pour un montant de 167€. Le point relais n'a jamais reçu mon colis . J'ai ensuite signé une attestation sur l'honneur à l'entreprise de livraison. J'ai co... もっず芋る

5぀星のうち5の評䟡

I bought 4 diffusers from these guys. The products are excellently produced, made from birch plywood. I stained and varnished them to make them look better and diffuse a little better too. Delivery wa... もっず芋る

5぀星のうち5の評䟡

Super high quality handmade Hybrid acoustic panels absorbfusers!!!! Fast Shipping!! Great prices!!! Super protection box for posting purposes!! Generally very professional shop!!! Happy to take the ri... もっず芋る

䌁業情報

圓該䌁業による蚘述

ACOUSTIC MODULES – IN HIGHEST QUALITY Fair Prices & Great Products


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4.3

優良

TrustScore 5段階評䟡の4.5

41件のレビュヌ

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5぀星のうち5の評䟡

Great products, easy transaction

I bought 4 diffusers from these guys. The products are excellently produced, made from birch plywood. I stained and varnished them to make them look better and diffuse a little better too. Delivery was prompt, even to Ireland. Packing was excellent. Overall I'm very pleased.

2025幎11月11日
自発的なレビュヌ
5぀星のうち2の評䟡

Beware of a very "customer oriented" service!

Ordered 2 bass traps in beige/ brown color tone with black caps. Received them in green/grey color instead. They said that there is no error on their side and the color is exactly as they ordered... lol... (then you have ordered incorrect color, guys!)

Multiple emails, weeks of trying to resolve the problem and eventually they stopped replying at all... Nice customer service what else could I say.

Also need to mention that right after the payment was made, communication started to be totally different. Long replies and not always. When I asked how the problem could be resolved, emails were replied only after a week time and with forwarding of initial mail by me.

The bass traps are ok from price/ performance ration. Probably not the best quality you could get but they do not costs as GIK acoustics, for instance, so it is as it is.

It might worth ordering only black color ones where you cannot go wrong as with all other colors you might have a risk to receive smth totally different as I did.

2025幎8月14日
自発的なレビュヌ
Acousticmodule.com - powered by IGacoustics ロゎ

Acousticmodule.com - powered by IGacoustics からの回答

Thank you for your feedback. We are genuinely sorry that you are disappointed with your order and with the overall experience.

Because you requested a custom color, we worked closely with you before production started. We sent you several links to different fabric options that were available in the exact color range you were looking for. Based on those options, you personally selected a specific fabric in a grey-green tone, and we produced your bass traps using that exact material.

For this reason, we were very surprised to hear that you expected a brown/beige result, as the fabric you chose does not fall into that color range. We fully understand that color perception can vary depending on lighting, screens, and photos, and it is possible that there was simply a misunderstanding or that the wrong fabric link was sent to us unintentionally. However, the product was manufactured according to the material you approved.

We truly regret that this led to frustration on your side. Our intention was always to deliver exactly what was agreed upon, and we would have been happy to look for a solution together. It is therefore disappointing for us to receive a two-star rating for something that was produced based on your own selection.

We appreciate your comments about the acoustic performance and price-to-value ratio, and we remain committed to improving both our products and our customer communication. If you would still like to discuss a possible solution, we are open to continuing the conversation.

5぀星のうち5の評䟡

Wirklich super

Wirklich super. Habe mir ja wenig erwartet bei den Preisen, aber das Ergebnis war echt krass einfach. Die Bassfallen sind absolut top, super verpackt, optisch schön (vor allem die Lederoptik) und die Wirkung ist grandios. Danke euch nochmals!!!

2025幎2月2日
自発的なレビュヌ
5぀星のうち2の評䟡

I ordered 6 tube traps but only


I ordered 6 tube traps but only received 5 because Fedex lost one. I have to say that the tubes look nice online but the quality in person is not good in my opinion. The packaging was very good but the tubes themselves are very lumpy - it’s as if the frame is poking through the fabric on all 5 tubes. The tubes are white and in a room with any light they look very low quality. They told me I could iron them but that did nothing. Returning from the US to Poland at my cost is out of the question. You get what you pay for so aware of that if ordering overseas


2024幎12月23日
自発的なレビュヌ
5぀星のうち2の評䟡

ProblÚme livraison

J'ai commandé des diffuseurs fin novembre pour un montant de 167€. Le point relais n'a jamais reçu mon colis . J'ai ensuite signé une attestation sur l'honneur à l'entreprise de livraison. J'ai contacté acoustic module pour leur expliquer la situation. Nous sommes aujourd'hui le 8 janvier et je n'ai toujours pas reçu ma commande ni obtenu un remboursement. Ils devaient contacter le livreur avec lesquels il travaillent mais il ne m'ont depuis jamais répondu. Selon le l'article L. 221 - 15 du Code de la consommation c'est au vendeur seul qu'incombe la responsabilité légale de la bonne réception d'un colis. C'est inadmissible de laisser un client dans une telle situation alors qui s'agissait de plus d'une commande pour noel.

mise à jour: Par honnêteté je précise que j'ai finalement reçu mon colis avec un petit geste commercial. Mais quand même 2 mois et demi aprÚs avoir passé commande et laissé un message négatif sur ce site.

2024幎10月28日
自発的なレビュヌ
5぀星のうち5の評䟡

Super high quality handmade Hybrid Panels!!!

Super high quality handmade Hybrid acoustic panels absorbfusers!!!! Fast Shipping!! Great prices!!! Super protection box for posting purposes!! Generally very professional shop!!! Happy to take the risk and buy for the first time from them!! I will buy more in the future and i will propose this shop to my friends!!!

2024幎12月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Great support and products quality

Support before order was great, I got some custom size and looks for some of the products I've ordered, delivery/shipping (by DPD) was quick, and the product themselves (absorbers, absorbfusers) are just perfect, I am very happy with my purchase.

2024幎11月4日
自発的なレビュヌ

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