Never again! I needed a specific part for my Acura RDX right away. I ordered it from Acura Parts Warehouse as it was listed as in stock. Three days went by and I heard nothing about my order. I ended... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Parts are brand new and genuine Acura parts. Price was great compared to buying at the dealer. Shipping was fast and the parts were well packaged. Very happy with purchase. Highly recommend AcuraParts... もっと見る
企業が回答しました
Acura parts warehouse always sends out my products on time and the part ordered is always correct. I have never had a single issue with this distributor and they are wonderful to do business with.... もっと見る
Part description was accurate and OEM. Used the chat feature to be sure this would fit. They had a part I needed for a 90's Japanese made sedan that had been discontinued. Good clean website as well.... もっと見る
企業情報
当該企業による記述
Looking for genuine Acura parts and accessories at affordable prices? Look no further than AcuraPartsWarehouse.com! As the leading supplier of brand-new, genuine Acura parts, we offer substantial discounts on products shipped directly from authorized Acura dealers to your doorstep. Established as a family-run business for over a decade, we pride ourselves on providing our customers with an extensive range of genuine Acura parts and accessories, including those hard-to-find items.
当該企業による記述
連絡先
4.2
ほぼ満足
528件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had ordered a part and it came in a…
I had ordered a part and it came in a clear bag stapled with no part number anywhere on bag. I sent back to Acura Parts Warehouse after getting an RMA no. They then denied it and sent back to me. Bag was never opened and then they also was going to take out a restocking fee. Terrible company to do business with. They just want your money. They are pitiful to deal with.
2025年10月27日
自発的なレビュー
AcuraPartsWarehouse.com からの回答
Thank you for bringing this to our attention.
We understand your frustration, and we appreciate that you followed the proper procedure. Unfortunately, due to the limitations set by the manufacturer and our policies, there is nothing further we can offer at this time. We sincerely apologize for the inconvenience and thank you for your understanding.
Easy to find what I needed based on…
Easy to find what I needed based on description and the break out drawings that are provided. Price is better than my local Acura dealership
2025年11月25日
Save time and money buy genuine Acura parts
I have ordered a few things to fit an Acura TXS. Each time the part arrived in a timely manner. Since it is a genuine Acura part, it always fits perfect. I have tried buying from other vendors, but it doesn't always fit.
2025年11月25日
I purchased a rear lamp for a RDX and…
I purchased a rear lamp for a RDX and the shippibg box Was a ver big box....ir Washington so big That i had to pay such a big amount lf money for shipping....
The shipping envelop man did a ver bad job
You should lean how to ship ....signal lamps.
2025年11月25日
AcuraPartsWarehouse.com からの回答
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. The shipping cost you see is due to the overall size, dimensions, and weight of the part(s) in your order.
These factors require extra measures by the carriers to ensure the parts are shipped securely and arrive without damage. These precautions influence the shipping charges applied to your order.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Was easy and genuine OEM parts.
2025年11月25日
The part was the wrong size and didn't…
The part was the wrong size and didn't fit properly. I had to go to the Acura dealership and buy the part there.
2025年11月25日
AcuraPartsWarehouse.com からの回答
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Efficient and timely!!
2025年11月25日
TPMS Sensors
When the replacement TPMS sensors from a local tire shop didn't work, it was suggested to me to get OEM sensors. These ones weren't too crazy expensive, and they all worked as they should. I received them a little sooner than was estimated, which was a plus!
2025年11月14日
Affordable OEM Parts
OEM parts at an affordable price, the accuracy of the part, fast shipping. Great 5 star service overall.
2025年11月25日
Issue with returns
Don’t trust their horrible customer service with returns. They shipped me the wrong product and refused to make an exchange past their short return deadline. Spoke to managers Maribel and Joe and they are the worst experience I’ve ever had. They have zero customer service skills and will not help you process exchanges. They prefer to loose a loyal customer than honor a return/exchange. Also, they create a bogus return online experience where the system will not let you submit the claim unless you enter certain language for the request to go through. Horrible customer service and returns. Just pay the extra cost elsewhere to save the hassle with these people and company.
2025年11月20日
自発的なレビュー
AcuraPartsWarehouse.com からの回答
We sincerely apologize for the inconvenience you have experienced. Please email us at support@acurapartswarehouse.com with [TRUSTPILOT Complaint] in the subject line and include your order number if applicable to ensure your issue is directed to management for review.
Your feedback is essential for improving our services. Thank you for bringing this to our attention.
Poor online experience and follow up
Incorrect size sold on website.
Failure to reply to request for exchange or refund in a timely fashion.
Unresponsive
Refuse to provide an exchange or refund.
2025年6月24日
AcuraPartsWarehouse.com からの回答
Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced.
We understand how important it is and your feedback is invaluable and will help us improve and better serve our customers in the future.
Great pricing for factory correct…
Great pricing for factory correct parts! Quick shipping and on time deliveries.
2025年10月29日
Great experience with everything
Great experience with everything. Website is very nice to navigate, easy to find what you're looking for, and the prices are the best to be found. Will use AcuraPartsWarehouse for my future needs!! Thank you.
2025年10月29日
worth it
everything I bought came well packaged, the exact part numbers I needed. prices where on par with wholesale prices. would highly recommend
2025年10月29日
Fast shipping and perfect fit
Fast shipping and perfect fit!
Although it wasn't the color I was after, it's what was available and worked just fine. Pretty pricey for such a small piece but again I needed it
2025年10月29日
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