ACX レビュー 

Good
Pretty nice
Amazing

Total trash nonexistent 'tech' totally manned now by foreign or Canadian operators who have no clue how to assist since ACX 'upgraded' their platform removing timestamps etc. Half my chapters have audible "hiss" that is NOT in my file recordings. And NO ANSWERS. Apparently they were all abducted by aliens

Good thing very nice

The company, in particular its risk management team, considers themselves as God who could manipulate people's lives and ruin their rights at will just because they hold such a large share of the audible market. I spent more than 30 hours setting up the account, filling in forms, creating audio files complying with their stringent requirements etc., then I went on a business trip for a few days. On my return, I found my account deleted and everything is gone. Then I noticed an email to my personal addressing commanding me to respond within 24 hours regarding some proof of title thing, or else they'll terminate my account (as obviously they did). Even the Federal Government doesn't send an email demanding a 24-hour turnaround or else without a reminder of a phone call or something. And their emails were extremely arrogant in tone, giving a whiff of "We are a dominating platform so we control your life and do whatever we want" feel. I felt upset at first then I went through reviews of their team and now feel extremely lucky - apparently there are authors earning royalty just have their accounts closed like that, without explanation, and told the outstanding royalty will no longer go to them - that's like theft - glad I got out of this lousy platform at the early stage (kicked out, to be exact)

The financial section of this site is thieving. It either shows all the Bonuses as missing or somehow closes the winnings without paying them.

As an author I think it's atrocious how people can listen to darn near a whole series of your book and then get a refund back after listening. We work too hard on our stuff to keep enduring this. It's bad enough we barely get paid anything to begin with. Authors wages are ridiculous these days with kindle unlimited and with ACX. Then I had one issue with getting paid on time that really took the cake. They need to really change some of their rules and policies-especially concerning returns!

I am a good writer and my company do well and clean job for their customers

Website barely works meaning uploading or completing tax forms is impossible, the contact centre are incredibly rude. Their marketing platform is also useless, everything about ACX is just terrible. Personal advice is to stay clear from them.

I took a public bus from my house to school, it was stressful and tiring with a lot of noise from the bus and arguments. I got to school late and i had to wait outside for the ongoing lesson to be over because i wasn’t allowed inside. Lesson here is don’t always take public buses while trying to meet up with an important appointment you may miss it and it consumes time and energy. If you must take a public bus you have to be more early to as to hop on early bus to get to your destination.

ACX wrote me a check that bounced once I had deposited it at my bank. My bank charged me a bounced check fee on top of it. When I sent ACX a demand letter via Certified Mail at their 1 Washington Park, 16th Floor, Newark, NJ address, the USPS said the business at that location was closed (for good), and there was no forwarding address.

Their feedback is rudimentary and consists mostly of links that they don't really care to clarify. After several submissions they declare that they just don't want to speak to you anymore. I guess they don't need the work.

God this has been hellish working (with? they were rarely there to help) these people. The closest experience I've had to ACX in terms of customer service and functionality was when I flew out of a government-run airport in the developing world. It's taken years for me to get this audio project completed. Good luck getting cover art accepted. And your narrator paid. Things that should be done with one click take months of pain and stress. And customer service barely reads their emails and replies with things that make it clear they don't know what they're doing. At the end of the day, leadership is responsible for this monstrosity. But where else to go? Findaway Voices is an alternative but I can't say whether they would have been any better. Honestly just doing it on your own and putting it on your own website with no producer cut is what I would recommend and I probably will go that route if I ever do this again but ACX has made me not even want to bother as a longtime author.

This company can improve by stopping ripping off it's authors and narrators, and answering questions asked and not sending out the same non-explanatory links time after time after time.

Bananas belong to the genus Musa and are native to Southeast Asia. They are grown in tropical regions and are cultivated in over 150 countries. The banana plant is a large herbaceous plant that produces a cluster of fruits known as a bunch.

Bananas are a nutritious fruit and are a good source of essential vitamins and minerals. They are particularly rich in potassium, vitamin C, vitamin B6, and dietary fiber. Potassium is crucial for maintaining proper heart function and healthy blood pressure levels.

Bananas are versatile and can be consumed in various ways. They can be eaten raw, sliced and added to cereals or salads, blended into smoothies, or used as an ingredient in baking. They are also a popular snack for athletes and provide a quick source of energy due to their natural sugars.

In addition to their nutritional value, bananas have several health benefits. They are easy to digest and can help relieve gastrointestinal issues such as constipation. The dietary fiber in bananas promotes healthy digestion and can aid in weight management.

Bananas are also believed to have mood-enhancing properties. They contain tryptophan, an amino acid that the body converts into serotonin, a neurotransmitter that helps regulate mood and promote feelings of happiness and well-being.

Overall, bananas are a delicious and nutritious fruit that offers numerous health benefits. Whether enjoyed as a convenient snack or incorporated into various recipes, bananas are a versatile and delightful addition to any diet.

ACX IS HORRIBLE!!! THE END OF 2022 I MADE A ROYALTY SHARE AGREEMENT WITH A NARRATOR (LATER FOUND OUT THIS WAS HIS FIRST TIME NARRATING) THE PRODUCER REACHED OUT TO ME INTERESTED IN NARRATING MY NOVEL. HE SOUNDED GOOD FOR THE AUDITION AND THE FIRST 12 CHAPTERS OF MY NOVEL. THEN AFTER CHAPTER 12 HE MADE A LOT OF MISTAKES FOR THE REMAINING 20 CHAPTERS INCLUDING ERRORS IN DIALOGUE AND HIS VOICE CHANGED INTO BRITISH ACCENTS. (APPARENTLY HE IS SOME YOUNG WANNABE ACTOR BASED IN CHICAGO)

HE LET ME KNOW THAT HE WAS THANKFUL FOR THE OPPORTUNITY AND THAT HE IS ALSO NARRATING ANOTHER AUDIO AT THE SAME TIME HE IS DOING MINE. (RED FLAG)

HE FINISHED THE FIRST AUDIO BOOK AND IT WAS FILLED WITH MISTAKES THAT I ADDRESSED TO HIM. HE SAID THAT THE DUE DATE IS APPROACHING AND HE DOESN'T KNOW IF HE CAN FIX IT IN TIME. I TOLD HIM THAT I CANNOT APPROVE THE AUDIOBOOK IF IT'S NOT COMPLETED ERROR FREE.

I TOLD HIM IF HE CAN'T FIX IT THAN WE HAVE TO TERMINATE THE AGREEMENT BECAUSE THE AUDIOBOOK ISN'T UP TO PAR AND IT SOUNDS TERRIBLE. HE Agreed TO TERMINATE IT. Then 4 HOURS LATER TOLD ME I OWE HIM $1,100 DOLLARS FOR THE ERROR RIDDLED AUDIOBOOK AND I NEED TO WIRE HIM THE MONEY ASAP IF I WANT TO TERMINATE IT.

I TOLD THIS YOUNG MAN THAT WE AGREED TO ROYALTY SHARE AND THAT I OWE HIM NOTHING. He OWES ME A REVISION WHICH IS IN MY RIGHT. HE NEVER RESPONDED TO MY REQUEST AND HAS LEFT THE BOOK ON "WAITING FOR FINISHED AUDIOBOOK" SINCE MARCH 29, 2023

AFTER OUR BACK AND FORTH MESSAGES THE PRODUCER DECIDES TO LEAVE A DISGUSTING REVIEW ON MY BOOK ON AMAZON (I SNAPSHOT THE REVIEW AND MADE A COMPLAINT TO AMAZON AND ACX) HOW IMMATURE IS THAT TO DO WHILE WE STILL HAVE A CONTRACT.

I REACHED OUT TO ACX ABOUT 6 TIMES AND NOT ONLY WERE THEY RUDE BUT ARE NOW CLAIMING THAT THE PRODUCER DID REVISIONS WHICH IS A BOLD FACE LIE. I HAVE PROOF HE DIDNT DO REVISIONS. I AM STILL WAITING FOR THE REVISIONS AND NOW ACX TOLD ME THAT I HAVE TO GET LEGAL COUNCIL LIKE GET A LAWYER IN OTHER WORDS TO RESOLVE THIS WITH THE PRODUCER.

NOW MY AUDIOBOOK HAS BEEN TAKEN HOSTAGE. I HAVE NO REVISIONS AND I CAN'T HAVE AN AUDIOBOOK MADE FOR MY FIRST BOOK IN MY SERIES UNTIL THIS IS RESOLVED WHICH IT WILL NEVER BE RESOLVED. ACX IS RUDE, INCOMPETENT AND THEY DO NOT CARE ABOUT AUTHORS.

I narrated a book called I am legion of which ACX were paying me royalties for. Then all of a sudden one day they’d stopped paying and with it being a small amount of money, I’d forgotten about them and a few years later decided to be firm. Put my foot down. I want those royalties which might be a few hundred dollars now. ACX know I no longer have the email address which they associate with the account. Only say unless I contact them
Ising that email they wong speak to me.

I have told them I dont want them to sell the book I narrated now. This I believe they are ignoring too.

I agree with all the other reviews! One of the worst companies I've ever worked with! They said, "They had an issue with my book on my account". So deleted it, which they didn't expect me to do. Then they said, "We have nothing else to say, and that end of the matter". That is literally the type of people you are dealing with rude, unhelpful and insulting.

It's a very difficult site to navigate. There is SORT OF a connection with the Amazon site, but I've spent a week trying to upload my audio, and I'm ready to give up. The tenuous nature of the link with Amazon makes it impossible to communicate effectively. My book is ready to upload, but they have now made it impossible. I give up.