Addheat レビュー 

73
TrustScore 5段階評価の5

4.8

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I have used Addheat for a variety of projects, large and small, for many years. Their service ie excellent including their customer service. They are 100% reliable and very fair with their prices. I h... もっと見る

5つ星のうち5の評価

Adam and Dan were absolutely brilliant when we contacted them recently after our old boiler broke down. They were really quick to respond, explained everything as they went along and kept us fully inf... もっと見る

5つ星のうち5の評価

We used Addheat last year to replace our oil fired boiler. Very quick response to our request for a quote, work was completed in one day with another short follow up visit. Their work ethic was exce... もっと見る

5つ星のうち5の評価

The team were very professional and they went above and beyond in sharing their knowledge of how everything works. Andy, Dan and Sam did a fabulous job installing 3 new radiators and a heated towel ra... もっと見る

4.8

優良

TrustScore 5段階評価の5

73件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

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4.8

すべてのレビュー

(73)

過去12か月のレビュー数: 2

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5つ星のうち5の評価

The team were very professional and…

The team were very professional and they went above and beyond in sharing their knowledge of how everything works. Andy, Dan and Sam did a fabulous job installing 3 new radiators and a heated towel rail for us, as well as a thermostat. They were also very respectful of our space and left it all looking neat. We're so pleased! We wouldn't hesitate to recommend AddHeat to anyone. Thank you! Anna & Gabri

2024年6月28日
自発的なレビュー
5つ星のうち5の評価

Andy from Addheat is outstanding.

Andy from Addheat is outstanding.
He called again, this time to remove a radiator and fit a towel bar. He was so charming and helpful. He even helped tighten some of the other bathroom fittings while he was here.
I thoroughly recommend Addheat and wouldn't dream of using anyone else.

2024年6月17日
自発的なレビュー
5つ星のうち5の評価

Proper reliable professionals

We use Addheat on a regular basis for our oil boiler and have used them for bathroom plumbing etc. Adam and the team are wonderful, always do a brilliant job when we need them and are friendly and professional. They are quick to come out and turn up when they say they will, plus they never leave any mess. I highly recommend them.

2024年4月25日
自発的なレビュー
5つ星のうち5の評価

Fast, efficient and brilliant job

Adam and Dan were absolutely brilliant when we contacted them recently after our old boiler broke down. They were really quick to respond, explained everything as they went along and kept us fully informed. We decided to opt for a new boiler and they were just brilliant in organising and installing that for us. Lovely people too. Can’t recommend them highly enough.

2024年3月11日
自発的なレビュー
5つ星のうち1の評価

Very Disappointing.

Engineer came out, spent about 5 minutes looking at our boiler said he would send me a quote, didn't arrive I called and they said they would send it, still didn't arrive. A month later still no quote but I get a phone call and email saying if I don't pay the bill within 48 hours they will add £50 to it!! I never received the bill in the first place. Called them and they sent me the bill for £118.00 and said yes that's our call out fee which needs paying still no quote.
Thank goodness I didn't leave my boiler repair to this company, a month later I would still be with out a working boiler. I always like to support family business its such a shame this one treated me like this. I just will never use them again.

Thank you for your reply, and I “would like to draw your attention to” my review is 100% accurate. The only time you have contacted me was yesterday chasing payment over a month after the engineers visit, it was during this phone call you asked if I still wanted a quote. I had the work done to my boiler 2 weeks ago not the day after. I really don’t think a customer should have to chase twice for a quote and still not receive one.

As for your invoice, the date on it is the 1st March which is 7 days ago not a month ago.

2024年2月6日
自発的なレビュー
Addheat ロゴ

Addheat からの回答

Good Afternoon Mr Thornhill - Im very sorry to see your poor review. We always value customers feedback however we feel that your review isn't accurate.
I would like to draw the attention to the fact that you never chased the quote - and when we spoke to you and asked if you would like the quote sent over you actual advised us that you had had the work carried out the very next day - so therefore we were unable to help you further with your issue.
We do try and go above and beyond for our customers and so if you had communicated with us your concerns after you had received the first invoice we would have, in the office been able to rectify it for you.

We unfortunately have to charge a late payment fee when invoices haven't been paid after a month when we do not know the reason why - again if you had called to communicate this we would have been happy to come to a resolution for you.


5つ星のうち5の評価

Boiler installation, great price, quick and tidy.

Mark was on time, tidy and finished the boiler installation quickly and without fuss.
Price was very competitive and the staff in the office were very helpful with all queries. Would be happy to use again.

2024年2月19日
自発的なレビュー
Addheat ロゴ

Addheat からの回答

Thank you Chris

5つ星のうち5の評価

Very professional

Very professional

Always very professional and they always clean up after themselves!

2024年2月12日
自発的なレビュー
Addheat ロゴ

Addheat からの回答

Thank you for your review

5つ星のうち5の評価

Very quick and efficient service

Andy came just before Christmas and did a great job in getting boiler repaired. He then found that the pump had failed and went straight back to the depot and brought a new one and installed it. Very relieved to have heat over Christmas, so thanks very much to Andy

2023年12月22日
自発的なレビュー

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