The item was ordered. Confirmed and despatched allegedly Email from Evri. Saying they would deliver Never arrived. Repeated e mails sent. Only 1 reply about delivery tracking service d... ãã£ãšèŠã
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SCAM. Ordered Dashview Pro on 1st July with stated 4-5 days delivery. 15th September, still no product. I between these dates I chased and was given various excuses; customer service person on holid... ãã£ãšèŠã
Ordered car play from them on July 26th told by them it was sent out to EVRI on july 30th Now September 18th and no car play has arrived. EVRI confirm no receipt of goods,after 8 e-mails to Addis... ãã£ãšèŠã
Constant lies about delivery, even told me they had sent 2 so I could have the additional one as gesture of goodwill which was just another lie, the unit seams ok, the business seems to order your pro... ãã£ãšèŠã
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My delivery of the dashboard screenâŠ
My delivery of the dashboard screen hasn't arrived oer a month now. Messaged them but no reply. Scam???
Constant lies about delivery
Constant lies about delivery, even told me they had sent 2 so I could have the additional one as gesture of goodwill which was just another lie, the unit seams ok, the business seems to order your product from china so takes weeks to arrive, but honestly I would look elsewhere
Purchased dashbiew pro on the 4th JulyâŠ
Purchased dashbiew pro on the 4th July and still waiting now itâs 12th August they blamed courier but when contacting the courier they have not received item. I wouldnât bother requested refund told me to hang on and now requesting again for refund under the consumerâs act so will see what happens
â Very disappointing experience withâŠ
â Very disappointing experience with Addison Auto
My original order was delayed for more than a month. After contacting customer service several times, I was eventually sent a replacement. Unfortunately, when the replacement arrived, the screen was broken and the unit did not work at all.
I contacted the company and requested a refund. I then had to return the damaged product myself and pay 237 SEK for the return shipping. I was initially told that I would have to pay the return cost, but later they confirmed in writing that they would reimburse my return shipping costs.
I returned the package, and the tracking confirms that Addison Auto received it on 6 August 2026. However, I am still waiting for my full refund and the reimbursement of my return shipping costs, and my recent messages have not been answered.
After waiting so long, receiving a damaged and unusable replacement, paying to return it, and then having difficulty getting a response, I cannot recommend this company based on my experience.
Donât buy this CarPlay from Addison
Donât bother as item was purchased in uk to be delivered in uk but it was sent from china to uk and took three weeks to get here, I opened a dispute as it took so long considering it was two day delivery from order, it arrived opened and contents damaged, emailed them many times but they ignored me, item is poor quality speakers are rubbish and missing advertised installed apps
Poor delivery, damaged item, NO customer service
Despite advertising fast shipping, the item I ordered took 3 weeks to arrive from China! They say "We are committed to providing exceptional customer service" - yet they have not answered 3 emails from me.
I want to return the item as it is damaged, but can't get a response. AVOID this company!
Just donât
Made a purchase and not arrived. Tried emailing but no response
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