ADVANCE CONTRACTING SOLUTIONS レビュー 1,083

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月13日

Good morning OIeg,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars. We consider ourselves experts in our industry, so it's encouraging to know this is being delivered.

We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月12日

Good morning Adrian,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We value world-class service here at ADVANCE, and we know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve queries at the first point of contact.

We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月8日

Good afternoon Rich,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars. We know how important our Contractor's time is, so we always aim to answer calls within 3 rings, and resolve any queries at the first point of contact.

We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月8日

Good morning Paul,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on being experts in our industry, answering any and all questions from our Contractors.

I believe it was my colleague Cameron who completed your registration, who always goes above and beyond to ensure Contractors are kept informed of our processes. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月2日

Good afternoon Stuart,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We value world-class service extremely highly here at ADVANCE, and this starts with no automated phone lines and every call answered within 3 rings.

I believe it was my colleague Amelia who took your call, Amelia is on our Support team and always goes above and beyond to help our Contractors in whatever way possible. I have forwarded your review to Amelia and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月1日

Good afternoon David,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We prioritise world-class service here at ADVANCE so it's encouraging to know this is being delivered. I believe it was my colleague Darci who completed your registration - who always goes above and beyond to help our Contractors in whatever way possible.

We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月1日

Good afternoon Dickson,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! World-class service is always at the forefront of our minds here at ADVANCE, so it's encouraging to know this is being delivered.

I believe it was my colleague Abbie who you last spoke with, who always goes above and beyond to help our Contractors in any way possible. I have forwarded your review to Abbie and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年5月1日

Good afternoon Gilbert,

We are saddened and surprised to have received such a poor review. We are constantly reviewing our margins to ensure we remain competitive within the industry, whilst maintaining the highest levels of service to our Contractors. We may not always be the cheapest provider out there, but we are also never the most expensive and the service provided by ADVANCE is 2nd to none.

With regards to asking if you require help with your self-assessment, we ask every sub-contractor who sets up with ADVANCE if they need help with their submission - as many Contractors who are new to being self-employed get nervous and confused on what their responsibilities are and what information they need to provide to HMRC. ADVANCE takes these worries away and gives peace of mind to thousands of contractors.

If you ever have any questions regarding payments, your account, or our Tax Return service, please don't hesitate to get in touch.

Thanks,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月29日

Good morning Oleksandr,

Thank you for your review! We're very happy to know you are happy and the service provided to you has been deserving of 5 stars. We are confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月28日

Good morning Kyle,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we always aim to make our registration process as quick and easy as possible, whilst maintaining the highest levels of service.

I have forwarded your review to Darci who completed your sign up and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月28日

Good morning Mat,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We have made massive improvements to our Accountancy service over the years, so it's encouraging to know this is being noticed and the service is world-class!

I have forwarded your review to the Accounting team and they are very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月25日

Good afternoon David,

Thank you for your review! Straight to the point, much like the service provided by ADVANCE! We're very happy to know the service being provided to you has been deserving of 5 stars.

We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月23日

Good morning Donald,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! Darci is on our on-boarding team, and always makes the registration process as easy as possible, maintaining the highest levels of professionalism and ensuring our Contractors understand our solutions.

I have forwarded your review to Darci and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月23日

Good morning Joseph,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We know how confusing the world of Contracting can be, so we always aim to make our processes as simple and easy as possible.

I believe it was my colleague Jack on our Tax Return team who you last spoke with, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Jack and he is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月22日

Good afternoon Shepherd,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! World-class service is our top priority, and this always means remaining polite and professional with every Contractor we speak to.

I have forwarded your review to Rachel and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月22日

Good afternoon Andrew,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we aim to answer all calls within 3 rings and resolve any queries at the first point of contact.

I believe it was my colleague Rachel who you last spoke with, who always does her best to help in whatever way possible. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月22日

Good morning Emeka,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We pride ourselves on our world-class service, so it's great to know this is being delivered.

I believe it was my colleague Cameron who completed your most recent registration, who always goes above and beyond to help in whatever way possible. I have forwarded your review to Cameron and he is grateful for the feedback. We're confident this level of service will continue and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月22日

Good morning,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! World-class service is a top priority here at ADVANCE, so it's encouraging to know this is being delivered.

I have forwarded your review to Darci who completed your registration and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月16日

Good afternoon Mark,

Thank you for your review! We're delighted to know the service being provided to you has been deserving of 5 stars! We know how important our Contractor's time is, so we always aim to answer calls within 3 rings and resolve queries at the first point of contact.

I have forwarded your review to Abbie who dealt with your last query and she is very grateful for the feedback. We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.

ADVANCE CONTRACTING SOLUTIONS からの回答

2025年4月16日

Good afternoon David,

Thank you for your review! We're very happy to know the service being provided to you has been deserving of 5 stars! We have a refer a friend scheme here at ADVANCE, whereby you can earn rewards for each Contractor you refer who goes on to use our services. If you know anyone who may require our services please do get in touch!

I have forwarded your review to Darci who completed your registration and she is very grateful for the feedback! We're confident this level of service will continue, and if you ever have any questions regarding payments or your account in general, please don't hesitate to get in touch.

Thanks again,
The ADVANCE Team.