Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Carolina was excellent! She was fast and efficient. She acknowledged everyone who walked through the door and she answered any questions that I had. I typically dred going to places like this but my e... もっと見る
企業が回答しました
Customer service from Sandra was amazing and explained very well and very friendly
企業が回答しました
The website is very user friendly and has a wonderful human touch. It’s almost like you are speaking to an actual person. It’s easy to apply for the loan and the process is quick and simple.
企業が回答しました
企業情報
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
連絡先
7403 Van Nuys Blvd., 91405, Van Nuys, CA, 米国
- 818-780-7840
4.6
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
We're so glad to hear you felt welcome! It's our goal to make every customer feel comfortable and valued.
You have a wonderful employee
You have a wonderful employee. The lady have so much knowledge and willing to help with anything
2025年3月5日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The women who work there are very…
The women who work there are very helpful, professional and nice !
2024年8月8日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Grateful customer
The service is great and the clerks are friendly and helpful, thank you to the Van Nuys California store, you're loyal customer Melanie
2024年5月30日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Alexis Terrible Customer Service
Alexis, the loan officer was very rude and abrupt during my visit. I felt she did not value me as a customer nor value my business. Moreover, Alexis left a very rude voicemail on 05/30/2024 demanding that I repay my loan early when my contract specifically says the first of each month. When I called Alexis to clarify, she got very defensive and demanded in a very haughty demeanor that I repay the loan or that she’d blacklist me and put my loan in collections. Alexis was very rude and very unprofessional in how she handled the situation with me regarding my loan (both times). My experience with her causes me to seriously reconsider taking my payday needs elsewhere.
2024年5月15日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Advance America values its customers and would like to learn more about this situation. Please call our customer comment line at 1-888-479-2026. Thank you.
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Although I had a hard time with my…
Although I had a hard time with my phone reaching my bank, the teller was patient and we finally finished what we started and I got my payday loan...
2024年2月21日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The ladies are GREAT !!
The ladies are a GREAT representation of your company and always provide excellent service.....they need to recieve raises !!
2024年2月10日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
They know me by name
They know me by name, and I have a good experience when I go to advance.
2024年1月6日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Excellent customer service
Catalina and the staff ensure excellent customer service by ensuring that clients are well informed about the products or services they are interested in.
2023年11月30日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Very nice customer service!
2023年11月29日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day.
Good customer service
2023年10月18日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Good customer services.
2023年8月13日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Very easy and fast transaction
Very easy and fast transaction. Carolina was very nice and helpful.
2023年7月25日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The same two ladles are always there…
The same two ladles are always there and always courteous. I observe them giving patience to seniors like myself and being bilingual is very helpful to my neighbors.
2023年4月1日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great customer service from both…
Great customer service from both employees very professional and friendly.
2023年3月25日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Ladies are always helpful but not…
Ladies are always helpful but not pushy. Offer all products and are upfront about time frames and deadlines. Quick and professional. Gteat job.
2022年11月21日
Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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