Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Jessica was wonderful she took her time to help me to get access to my Gmail associated with my Advanced America Loon, which was not accessible toe for technical reasons for a long time. She was vrey... もっと見る
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Carolina was excellent! She was fast and efficient. She acknowledged everyone who walked through the door and she answered any questions that I had. I typically dred going to places like this but my e... もっと見る
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Customer service from Sandra was amazing and explained very well and very friendly
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The website is very user friendly and has a wonderful human touch. It’s almost like you are speaking to an actual person. It’s easy to apply for the loan and the process is quick and simple.
企業が回答しました
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
7403 Van Nuys Blvd., 91405, Van Nuys, CA, 米国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Every time I come here, I always get treated with the best friendliest and professional service, it's why I keep coming and the only loan place I ever go to.
I came to the van Nuys branch and forgot my check book I went back to pick it after some time and they tossed me around. They lied to me that they mailed it it's now months yet the day I forgot it they called me and told them I was far. I have been a customer for long I hoped to be treated well. Up to date I don't know the fate of my check book the lady who picked it is too proud. It's a pity.

Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
I love the customer service form the manager at the van nuys location. Shes a hard worker and Sometimes see her working by herself. Too much for her to handle. Thats why I give her a 2 thumbs up!
Very friendly and helpful @ the Van Nuys, CA location.
You always make it swift and easy. Please remind me to bring in my bank statement when you call to confirm my payment!
Good people who treat customers with respect. Can't ask for more thanthat.
Very bad experience! I came in and the girl got my documents, wanted me to show her bank statement on my phone, so I charged it somewhere and came back. The other lady catered to two or three other people and made me wait till the other came back from lunch. I felt it was not only unfair, but rude!!! She wasn't saying much and tried to insert me afterwards but the cold treatment was more than obvious! There was another customer who came in who paid her dues and they knew each other and chitchatted during the payment while I was waiting for my turn. How unprofessional was that? To make me wait even if she knew I was there prior to all the rest of the customers. The fact that my documents were already with the other girl who went out for lunch! It was such an infuriating experience. I was cringing with anger! But I kept mum and kept my cool! It is so much better to not stoop down to bad customer service! I I am sure she didn't mean to be mean. It is just the way she is! And I had no way to change that! I hope Advance America's bigwigs will
have a chance to read this! If they keep in touch with me, I am more than willing to point out which branch I went to!

Advance America - Van Nuys - 7403 Van Nuys Blvd. からの回答
The Mgr perla was amazing made my visit very pleasing Thank You
Perla
My loan process was fast and easy, A real pleasure doing business with you.
Excellent service, knowledge and professionalism - right on time! Thank you!
My experience with Advance America is always pleasant. The sales associates at the Van Nuys office are doing a great job. Whenever l go to that office, I'm always being treated in a professional manner.
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