Aer Lingus Vacation Store レビュー 

263
•
TrustScore 5段階評価の3

2.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち3の評価

Probably a good choice for simple situations but not at all good for complicated ones. Multiple calls and emails to get things straightened out, including a computer glitch that wouldn't let me retrie... もっと見る

5つ星のうち4の評価

Have used Aer Lingus Vacation Store several times with excellent experiences. This time I found out 2 weeks before departure that the trip was actually run by Cosmos Tours. If I had known that 8 mon... もっと見る

5つ星のうち2の評価

Impossible to get in touch with anyone there by phone without a minimum 30 minute hold! Amazing no one ever figured out how to have the caller leave a call back number to be reached in turn when staf... もっと見る

企業が回答しました

5つ星のうち2の評価

Old 757 200 aircraft Bulk head seats with zero storage and limited leg room considering I Paid for upgraded seats; Screen on bulkhead wall turned on bright entire flight - impeded ability to sle... もっと見る

企業が回答しました

企業情報

  1. ツアー オペレーター

当該企業による記述

Aer Lingus Vacation Store specializes in affordable, expertly designed vacation packages to Ireland and popular European destinations, combining round-trip airfare, accommodations, and more into one convenient booking. Featuring flights on Aer Lingus, Ireland's national airline, and connecting airline partners, we make exploring Ireland and Europe easier and a great value for travelers departing from the United States. From scenic Ireland road trips and Scotland getaways to multi-city European adventures, Aer Lingus Vacation Store offers a wide selection of air-inclusive vacation packages designed for different travel styles and budgets. Choose from self-drive Ireland vacations, traditional Irish Bed & Breakfast stays, castle accommodations, escorted tours, rail vacations, golf getaways, and multi-country European itineraries. Explore destinations including Dublin, Galway, Killarney, Edinburgh, London, Paris, Rome, and beyond. Our thoughtfully planned vacation packages bundle airfare, handpicked accommodations, and select experiences, with options that may include rental cars, rail travel, sightseeing tours, and transfers. Travelers can choose from pre-designed itineraries or customize select packages to suit their interests, schedules, and budgets. With booking assistance and 24/7 emergency support while traveling, our team is here to help make your vacation experience easier and more enjoyable. Discover the convenience and value of booking your flights, hotels, and more together with Aer Lingus Vacation Store. Explore Ireland and Europe vacation packages at AerlingusVacationStore.com.


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2.8

まあまあ

TrustScore 5段階評価の3

263件のレビュー

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2.8

すべてのレビュー

(263)

過去12か月のレビュー数: 4件

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5つ星のうち4の評価

Ireland by rail

My wife and I explored Ireland by booking through the Aer Lingus vacation store “Ireland by Rail”. The trip afforded us to visit Belfast, Dublin, Galway, and Limerick. Overall, the country of Ireland is incredibly beautiful and the people of Ireland so friendly. Included in this trip were airplanes tickets, rail ticket vouchers and hotel bookings in each of the cities.

The hotel in Dublin (The Merrion Hotel) was amazing. The staff there were exceptional. The hotel in Belfast (The Europa Hotel) was very nice and had a long and interesting history. It was conveniently located in Belfast. The hotels in Limerick and Galway were terrible. I would not stay at either of these again on a return trip to Ireland.

Getting around by train does afford you to see the Irish country side and relax from city to city. The only downside to traveling by train is that along the train tracks in a number of places there are overgrown trees and shrubs, which make viewing impossible. However, when you can see the views they are spectacular.

The reason we booked this type of trip was so we could control the pace. The train tickets were open for the day, so we could move along at a Pace we wanted (just need to know the train schedules - very important). The staff at all the train stations were very helpful. Getting from the train stations to the hotels could be easily done by walking, taxi, or city bus.

I think Aer Lingus could improve this trip package by offering passengers a few different hotel options in each city. This could impact the overall price depending on the hotel choices, but would have made this trip much better. One hotel we stayed at was listed as a 3-star and there was no way it was even a 2-star. The hotel was centrally located in the town we stayed, but the hotel facilities were really bad. It was next to all the restaurants and pubs, which upon arrival seemed great. However, at 3:30am when people were still coming out of the pubs - not in their best behavior or quietest voice - it was overwhelming.

Even though 2 of the hotels were quite poor, we had an amazing time. We explored many wonderful cities, kissed the Blarney Stone, saw incredibly scenery, and met wonderful people. We will definitely go back to Ireland and would take trains to many of the cities, and would be more selective about the hotels.

Hope this helps.

2017年10月16日
自発的なレビュー
5つ星のうち5の評価

I have booked with Aer Lingus Vacation …

I have booked with Aer Lingus Vacation Store many times to Ireland and have been more than pleased with everything that they offer...the voucher system that they use works great and the services that they have , simply is terrific !! No hesitation on a five star rating...

2017年10月15日
自発的なレビュー
5つ星のうち4の評価

A Great Way to See Ireland

We were absolutely delighted with our trip. Everything worked out just as planned. The only reason I did not give it 5 Stars was that most of the B&B options were somewhat off the beaten path--not terribly convenient to the major stops. However, "off the beaten path" led us to some wonderful discoveries!

2017年10月14日
自発的なレビュー
5つ星のうち2の評価

Booking and printing the vouchers was …

Booking and printing the vouchers was easy. Both Aer Lingus flights were HORRIBLE in regard, for example, to leg room, space between rows, the entertainment systems not working on both flights, more disgusting than usual food, and some of the flight attendants on the Boston to Dublin flight. Generally, the hotels were above average. What determined our rating of two, rather than four, stars, however, is the extra charge that Aer Lingus Vacation Store (Store) imposed on us for Guinness/beer at the Brooks Hotel, for which we have no use, since we do not drink alcohol. A glass of pineapple juice for each of us, in place of the Guinness/beer cost much less than the extra charge. We want the extra charge refunded, despite a Store rep telling us that it is mandatory. Since when is charging nondrinkers for alcoholic beverages mandatory????

2017年10月14日
自発的なレビュー
Aer Lingus Vacation Store ロゴ

Aer Lingus Vacation Store からの回答

MJZ: Thanks for your feedback regarding your past trip with us. We are sorry that the flights fell short but hope that you will give us another shot! We have made improvements since you traveled with us so please visit us at www.aerlingusvacationstore.com and browse our vacation packages.

Regards: Aer Lingus Vacation Store

5つ星のうち5の評価

Fabulous vacation

Fabulous vacation, start to finish. Excellent service starting with Fred at Aer Lingus Vacations, the friendly Aer Lingus staff at the airport and in-flight, Dan Doolin and our wonderful B&B hosts throughout. 12 days wasn't enough. Already planning our next trip.

2017年10月13日
自発的なレビュー
5つ星のうち4の評価

Love the packages.

Love the packages.
Love the prices.
Love the people when I call.
Hate it when I click on a date that says it is available, then wait and wait and am told the package is not available on that date.

2017年10月13日
自発的なレビュー
5つ星のうち4の評価

Have used Aer Lingus Vacation Store …

Have used Aer Lingus Vacation Store several times with excellent experiences. This time I found out 2 weeks before departure that the trip was actually run by Cosmos Tours. If I had known that 8 months earlier when I booked the tour, I could have avoided a couple of problems. Also, the first 2 days of the tour had nothing planned except optional excursions at additional cost. From now on, no more escorted tours for us, just self-drive or city tours with our own itinerary.

2017年10月13日
自発的なレビュー
5つ星のうち4の評価

Our adventure to the Wild Atlantic Coast of Ireland.

Aer Lingus good value. Flew CHS to SNN via JFK. Code share with Jet Blue was great! One continuous flight. If Aer Lingus continues to fly 757s they need cabin updating and addition of WIFI!

Easy trip, enjoyable flight. Extra fee for exit row well worth the money. Also on the return clearing US customs at Shannon made the transfer at JFK much easier.

Western Ireland fantastic quaint villages, castles and the Cliffs of Moher! B&B experience was very nice and meeting other travelers added to the trip. Meeting the hosts of the B&Bs also help us get to know the people of Ireland.

Loved every minute of trip.

2017年10月13日
自発的なレビュー
5つ星のうち3の評価

Dooley's did not have a car for me

Dooley's did not have a car for me. The one they were going to give me was in an accident. No one noticed until I asked why the tire light was on in the car. By the time they found a car for me it was rush hour.
When I tried to print the itinerary the only thing that printed was the prepopulated areas. The details of my trip did not print.

2017年10月9日
自発的なレビュー
5つ星のうち5の評価

From booking our trip to our arrival …

From booking our trip to our arrival and stay in Ireland was easy and fun. Everything was easy and just the way we had planned it. Thank you for your help and perfect planning and execution. It could not have gone any better! We will be back!

2017年10月8日
自発的なレビュー
5つ星のうち5の評価

1st trip to Ireland

flight was on time. Staff was wonderful during the flight. Our B&B experience was great as well. We stayed at three different locations and all were spotlessly clean and breakfast was as described. The car rental from Dooley Rental was fine as well. We are planning on returning to Ireland as a result of this initial trip!

2017年10月6日
自発的なレビュー
5つ星のうち4の評価

Have flown on Are Lingus for many …

Have flown on Are Lingus for many years. I am always satisfied with the flight and the staff. The problems I have encountered, though not small, were very few, and settled to my satisfaction. I particularly like the Are Lingus Vacation store. Great value. Will continue to use them.

2017年10月6日
自発的なレビュー

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