Paula Szubrycht came on Thursday and quickly put our minds at rest regarding stairlift. After measuring she sat with us and explained our options. She said the stairlift could be installed on Thursda... もっと見る
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Chris Newson came to see us and explained everything to us. My 91 year old dad was in hospital and they wouldn't let him home until he had a stairlift fitted and Chris sorted it all out really quickly... もっと見る
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I rung up enquiring about a stair lift and the young man on the phone was very informative and he was able to book appointments for me today. A gentleman called Simon Hazael came on time and was reall... もっと見る
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Great experience from start to finish.Stairlift was fitted within two days of my first phone call.Totally professional from start to finish.Cant recommend them highly enough.
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企業情報
当該企業による記述
At Affordable Stairlifts, we believe everyone deserves safe, reliable, and budget-friendly mobility solutions in their own home. With years of industry experience, we specialise in the supply, Installation, servicing, and removal of both new and reconditioned stairlifts across the UK. Our mission is simple: to make mobility accessible without compromise. That’s why all our stairlifts — whether straight or curved, brand-new or reconditioned — come with a minimum 12-month warranty, ensuring peace of mind for you and your loved ones. We offer: Straight and Curved Stairlifts – tailored to your staircase layout Reconditioned Options – affordable and eco-conscious, without sacrificing quality Outdoor Stairlifts – weatherproof models for external steps Free Home Surveys and Quotes – no pressure, no obligation Fast Installation – often within days of your survey 24/7 Customer Support – because reliability matters We proudly serve thousands of satisfied customers and take pride in our exceptional customer service and after-sales care. Our expert advisors are just a call away, and we’re always ready to help you find the right stairlift solution. 🌐 Visit us at affordablestairlifts.co.uk 📞 Freephone: 08000 996 994
Our promise to you
当該企業による記述
- We’re committed to our customers!
- We promise to treat every customer with respect, support, and kindness at every stage of their interaction with us.
- Quality you can trust
- All stairlifts are fully serviced, safety-checked, and installed by trained professionals.
- Here when you need us
- From first enquiry to aftercare, our friendly team is here to help whenever you need us.
Our service guarantee
Peace of mind included
All stairlifts come with a 12-month warranty and aftercare support.
連絡先
Roydsdale Way, BD4 6SE, Bradford, 英国
- 08000 996 994
- office@affordablestairlifts.co.uk
- affordablestairlifts.co.uk
Affordable Stairlifts, Fast Fitting
4.6
優良
255件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 72％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Simon hazel was superb in his…
Sumon hazel was superb in his professional capacity as a stairlift surveyor and gave us a wonderful choice to choose from and we are happy to say that we purchased an 1100 which is being fitted within days..highly recommend this company
2026年3月27日
自発的なレビュー
Affordable Stairlifts からの回答
Hi Brian,
Thank you for your great review. We’re pleased to hear that Simon provided a professional service and gave you a range of options to choose from. It’s fantastic that your new stairlift will be fitted so quickly.
We appreciate your recommendation.
Warm regards,
The Affordable Stairlifts Team
Affordable Stairlifts からの回答
Hi Brian,
Thank you for your kind review. We’re glad to hear that you found the service helpful and that everything was clearly explained.
Warm regards,
The Affordable Stairlifts Team
Polite and reasonable
Polite, helpful, reasonably priced service. Very quick turnaround to install.
2026年3月20日
Affordable Stairlifts からの回答
Hi Katy,
Thank you for your lovely feedback. We’re pleased to hear you found our service polite, helpful, and reasonably priced, along with a quick installation turnaround.
Warm regards,
The Affordable Stairlifts Team
Friendly, knowledgeable and Helpful
Julie, the consultant who surveyed our premises and provided the quotation, was really knowledgeable, very friendly and cheerful, and was more than happy to answer our questions and provide information and clarifications - a pleasure to deal with. We look forward to installation of our replacement Stairlift.
2026年3月10日
Affordable Stairlifts からの回答
Hi Peter,
Thank you for your thoughtful review. We’re delighted to hear that Julie provided such knowledgeable, friendly, and helpful support during your survey.
We look forward to completing your installation and ensuring everything runs just as smoothly.
Warm regards,
The Affordable Stairlifts Team
Not supported by Age UK
Good morning, I am the Chief Executive at Age UK Leeds. It has been brought to my attention that you are displaying an out-of-date copy of our brochure on your website as well as indicating that you support Age UK. You have used our brochure without permission, and you do not support Age UK (or Age UK Leeds which is a separate local Charity). By making reference to the charity there is a misleading suggestion that we endorse your products which we do not. Therefore, please immediately remove any reference to Age UK and Age UK Leeds from your website and any other form of advertising or promotional material.
2026年3月25日
自発的なレビュー
Great service
The company arranged for someone to come and see us and assess the space the day we called. Keith attended as agreed and couldn’t have done more for us. He was genuinely interested in understanding our circumstances to ensure that he was able to identify the best stairlift solution for dad. It was clear that he really cares that he gets things right for his customers and has left contact details should we have any questions. He’s arranged the technical survey to happen in less than a week and installation of the bespoke stairlift to happen within a couple of weeks. We really couldn’t be more pleased with the service provided. Thank you!
2026年3月24日
Affordable Stairlifts からの回答
Hi Emma,
Thank you so much for your wonderful and detailed review. We’re delighted to hear that Keith provided such a caring and attentive service, taking the time to fully understand your dad’s needs and arrange everything so quickly.
It’s great to know the whole process has been smooth and reassuring for you — that’s exactly what we aim for.
Warm regards,
The Affordable Stairlifts Team
Thank you Steve
Steve Watson made my elderly mother feel happier using a stair lift as it’s something she has put off for a while.
2026年3月24日
Affordable Stairlifts からの回答
Hi Mrs McCarthy,
Thank you for your kind words. We’re so pleased to hear that Steve helped your mother feel more comfortable and confident about using a stairlift.
Making that first step easier is really important, and we’re glad we could support her.
Warm regards,
The Affordable Stairlifts Team
Steve Watson Excellent advice to…
Steve Watson works for My Mobility seemed ok at the time and advice, but was ripped off on sale for the cost. I originally paid for paid £3000.00 and got £600.00 back, this was not right, going to citizens advice bureau for more advice.
2026年3月24日
自発的なレビュー
Affordable Stairlifts からの回答
Hi Mark,
Thank you for your feedback. We’re glad to hear that Steve provided clear and helpful advice during your appointment and helped guide you through your options.
Warm regards,
The Affordable Stairlifts Team
Affordable Stairlifts からの回答
Hi David,
Thank you for your kind feedback. We really appreciate you taking the time to share your experience.
It’s great to hear that Chris was able to explain everything clearly and provide a quick and smooth service. We’ll be sure to pass your comments on to him.
If you need anything at all moving forward, we’re always here to help.
Kind regards,
The Affordable Stairlifts Team
Very helpful visit from steve watson
2026年3月20日
Affordable Stairlifts からの回答
Hi Yvonne,
Thank you for your lovely review.
We’re really pleased to hear that Steve was helpful during your visit and made the process easier for you. We’ll make sure he sees your feedback.
If you have any further questions or need any support, please don’t hesitate to get in touch.
Kind regards,
The Affordable Stairlifts Team
Thank you Nick
Thank you Nick, you were knowledgeable about the stairlifts, aware of what my mother would need and there was no pressure to buy.
Thank you for all your help.
2026年3月14日
自発的なレビュー
Affordable Stairlifts からの回答
Hi Dawn,
Thank you so much for your kind review. We’re delighted to hear that Nick provided knowledgeable, pressure-free support as you found the right solution for your mother.
Ensuring our customers feel informed and comfortable in their decisions is really important to us, so it’s wonderful to know you had such a positive experience.
Warm regards,
The Affordable Stairlifts Team
Urgent stairlift installation
I contacted the company over the weekend and they arranged for someone to come and give us a quote on Monday. A chap called Steve Watson arrived and went through our options and we decided to go with them. Excellent service by all involved.
2026年3月16日
Affordable Stairlifts からの回答
Thank you so much for your kind review, Gill. We’re delighted we could assist with your urgent stairlift installation and that everything was arranged quickly for you. I’ll be sure to pass your lovely feedback on to Steve and the team. We really appreciate your support.
I was assured that no-one would…
I was assured that no-one would pressurise me to buy once the survey was done, but sadly this has not been the case and I have had four chase up calls in a week.
I do not wish to pursue thank you.
2026年3月8日
自発的なレビュー
Affordable Stairlifts からの回答
Hi Stella,
Thank you for taking the time to share your feedback, and I’m sorry to hear about your experience.
We aim to provide helpful information after a survey without making anyone feel pressured, so I’m disappointed to learn that you received multiple follow-up calls after advising that you did not wish to proceed. That’s certainly not the experience we want for our customers.
Thank you for bringing this to our attention. We’ll ensure your details are removed from further follow-up and will use your feedback to review how we manage post-survey contact. If you would like us to look into this further, please feel free to contact our customer service team with your details so we can address it properly.
Simon was very good and explained…
Simon was very good and explained things very well he was also very funny.
2026年3月16日
自発的なレビュー
Affordable Stairlifts からの回答
Thank you for your great feedback, Sandra. We’re so pleased to hear Simon explained everything clearly and made the experience enjoyable too! I’ll make sure your comments are shared with him.
Affordable Stairlifts からの回答
Thank you for your review, Paul. We’re glad to hear you received great service and that Steve was able to help you with his knowledge and support. I’ll be sure to pass this on to him.
The prompt response to my phonecall
The prompt response to my phonecall. It was the same day. The helpfulness of Darren who came to discuss it. He was well informed and answered all my questions without putting any pressure on me. Although it was after 5pm on a Friday he was able to contact others in his team to get all the answers I needed.
2026年3月13日
Affordable Stairlifts からの回答
Thank you for your thoughtful review, Sylvia. We’re really pleased we could respond quickly and that Darren was able to provide all the information you needed without any pressure. Your feedback means a lot to us.
Affordable Stairlifts からの回答
Thank you for your kind words. We’re so pleased to hear Paula did a great job—your feedback will be shared with her.
Julie came today from my mobility UK…
Julie came today from my mobility UK and we were very happy to buy an acorn stair lift for my mum. We were very happy with her and the price and very quick installation was brilliant
2026年3月12日
Affordable Stairlifts からの回答
Thank you for your lovely review, Pauline. We’re delighted to hear you were happy with Julie’s service and that the installation was quick and smooth for your mum. We really appreciate your feedback.
Nick come round to see us was a great…
Nick come round to see us was a great help and explained everything we needed to know
2026年3月12日
Affordable Stairlifts からの回答
Thank you for your review, Thomas. We’re glad to hear Nick was able to help and explain everything clearly for you. I’ll be sure to pass on your comments.
Brilliant service, fast and very helpful
Steve Watson the surveyor managed to get to us on the day we called for assistance.ON A SATURDAY!!! Very helpful and knowledgeable on what our needs are..
No pressure selling ..
Overall a great experience, made the sale on the day for a full fit the following week.
2026年3月7日
Affordable Stairlifts からの回答
Thank you for your kind review, Ian. We’re delighted Steve was able to attend so quickly and help you on the same day. We always aim to provide clear advice with no pressure so customers can choose what works best for them. We appreciate your feedback
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