After Diamonds レビュー 

After Diamonds からの回答

2025年11月26日

Thank you for your wonderful review. We completely understand that making a significant purchase online can feel uncertain, so we’re delighted to hear that our updates throughout the process helped reassure you. It’s fantastic to know that your ring fits perfectly and that you’re so happy with it.

We’re thrilled for you and wish you all the best for your special day next month.

After Diamonds Team

After Diamonds からの回答

2025年11月19日

Thank you for your wonderful review. We’re delighted to hear that you had such a great experience with us and that the birthday gift for your wife arrived even earlier than expected. It’s lovely to know she’s happy with it.

We’ll be sure to pass on your kind words to Miriam for her prompt assistance. Thank you again for choosing After Diamonds.

After Diamonds Team

After Diamonds からの回答

2025年11月19日

Thank you for your fantastic review. We’re delighted to hear that you were pleased with the value, the next-day delivery, and the overall experience. It’s great to know everything went smoothly for you.

After Diamonds Team

After Diamonds からの回答

2025年11月19日

Thank you for your lovely review. We’re delighted to hear that you loved the necklace so much the first time that you decided to treat yourself to one as well. It’s wonderful to know you were pleased with the presentation box and the quick delivery too.

After Diamonds Team

After Diamonds からの回答

2025年11月12日

Thank you for your feedback and for taking the time to share your experience.

You ordered an outsized ring, outside our standard size range of J to Q. We do clearly mention that rings ordered outside of this range are non returnable, and before accepting payment we always confirm with the customer that they would like to proceed with this condition.

As the incorrect size was ordered, the ring had to be remade for a fee. We do not make any profit on remakes, this is a service we offer to help customers who have ordered the wrong size after being informed that their ring is non returnable. We also state that a remake can take up to six weeks.

Regarding the change in price, the cost of materials such as diamonds and gold changes regularly, and we review and update our prices a few times a year to reflect these market movements.

We are sorry for any frustration caused by the timeframes involved, and we appreciate you bringing your concerns to our attention.

After Diamonds Team

After Diamonds からの回答

2025年11月4日

Thank you for sharing your experience with us. We’re so glad you love your diamond hoop earrings and that our team could offer you an alternative when your first choice wasn’t available. We also offer custom made larger sizes and have reached out to you by email with more details, please check your inbox. We look forward to serving you again soon.

After Diamonds Team

After Diamonds からの回答

2025年11月4日

Thank you for your wonderful review. We’re delighted to hear that you’re happy with the diamond ring and the extra touches included to make it a special gift. We’re sure your wife will love it.

After Diamonds Team

After Diamonds からの回答

2025年11月4日

Thank you for your amazing feedback. We’re so pleased that Miriam was able to assist you and ensure you received your original ring. It’s wonderful to hear that it arrived ahead of time and that you’re delighted with the quality. We truly appreciate your kind words and look forward to welcoming you back again.

After Diamonds Team

After Diamonds からの回答

2025年11月4日

Thank you for your kind review. We’re delighted to hear that you were kept informed throughout the process and that our team responded promptly to your emails. It’s wonderful to know that your purchase arrived on time and was just as beautiful as you expected.

After Diamonds Team

After Diamonds からの回答

2025年10月29日

Thank you so much for your kind words and for your patience while we crafted your ring. We’re thrilled to hear you think it was worth the wait and that you love how beautiful it turned out. It means a lot to us that you took the time to share your experience.

After Diamonds Team

After Diamonds からの回答

2025年10月29日

Thank you so much for your lovely review. We’re delighted to hear you love your earrings and that our customer service made your experience even better. Your recommendation truly means a lot to us.

After Diamonds Team

After Diamonds からの回答

2025年10月24日

Thank you so much for your kind words. We’re really pleased to hear you were happy with the service and found it good value. We appreciate your support and look forward to seeing you again soon.

After Diamonds Team

After Diamonds からの回答

2025年10月24日

Thank you for taking the time to share your experience. We’re delighted to hear you’re pleased with your diamond earrings and that our team could assist you throughout. We truly appreciate your trust and hope you enjoy your earrings for many years to come.

After Diamonds Team

After Diamonds からの回答

2025年10月24日

Thank you for your lovely feedback. We’re so glad to hear you were happy with the communication and the options we provided. It’s always our goal to make sure every customer finds exactly what they’re looking for. We hope you enjoy your ring and look forward to helping you again.

After Diamonds Team

After Diamonds からの回答

2025年10月16日

Thank you so much for your wonderful review. We’re delighted to hear that your wife loves her bracelet and that you were so pleased with both the service and quality. Your recommendation truly means a lot to us.

After Diamonds Team

After Diamonds からの回答

2025年10月16日

Thank you so much for your lovely review. We’re thrilled to hear that you’re so pleased with your ring and its craftsmanship.

After Diamonds Team

After Diamonds からの回答

2025年10月8日

Thank you so much for your lovely review! We’re delighted to hear that your ring was exactly what you wanted and that you were kept updated throughout the delivery process. It’s wonderful to know you’re so pleased with your purchase.

After Diamonds Team

After Diamonds からの回答

2025年10月8日

Thank you so much for your kind words! We’re thrilled to hear you love your earrings and that Miriam was able to assist you — we’ll be sure to share your lovely feedback with her.

After Diamonds Team

After Diamonds からの回答

2025年10月8日

Thank you for sharing your feedback. We’re really pleased to hear that you’re happy with your jewellery.

While most of our items are in stock and dispatched quickly, due to the large stock holding requirements of our collection, some pieces are made to order. In these cases, we always contact customers via email before starting work on an order to confirm the estimated delivery date.

We truly appreciate your understanding and are glad you’re pleased with the final product.

After Diamonds Team

After Diamonds からの回答

2025年10月8日

Thank you for your feedback. All of our jewellery is backed by a lifetime manufacturer’s guarantee, which means that if there is ever an issue related to the manufacturing of your order, we will always repair or replace it free of charge.

In your case, once the ring was received back, our workshop carefully inspected it and identified damage to the claws. As this was not a manufacturing fault, the repair would therefore be chargeable.

We always recommend exercising caution when seeking opinions from external jewellers, as assessments can sometimes vary and may not always be impartial. Our team takes great care to provide honest and accurate evaluations for every repair.

After Diamonds Team