Agapediamonds レビュー 

524
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Outstanding service. Great quality. Just as advertised. Highly recommend. Unfortunately my daughter got robbed of the diamonds. Ugh. Thieves really suck but at least she’s okay. I’m just sad she... もっと見る

5つ星のうち5の評価

I have always wanted a beautiful wedding set that makes a statement. The only stone I truly love are diamonds. Having purchased two previous styles I like knock out gorgeous but have short fingers and... もっと見る

5つ星のうち5の評価

We are very happy with the whole process of ordering an engagement ring with Agape. Ring shipped on time. Beautiful ring. No hassles. Sent back to get resized. Agape expedited our request and returned... もっと見る

5つ星のうち1の評価

Have called customer service twice, on hold 11 minutes first time, 13 minutes second time. Recording said I could leave a message by pressing any number, but that would not work. I’m not happy with a... もっと見る


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4.2

ほぼ満足

TrustScore 5段階評価の4

524件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 39%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(524)

過去12か月のレビュー数: 157

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Outstanding service

Outstanding service. Great quality. Just as advertised. Highly recommend. Unfortunately my daughter got robbed of the diamonds. Ugh. Thieves really suck but at least she’s okay. I’m just sad she doesn’t have the nice things I bought her.

2026年4月29日
自発的なレビュー
5つ星のうち5の評価

We are very happy with the whole process!

We are very happy with the whole process of ordering an engagement ring with Agape. Ring shipped on time. Beautiful ring. No hassles. Sent back to get resized. Agape expedited our request and returned the ring in time for our trip to Italy. Thank you very much. I would definitely recommend Agape to friends & family.

2026年6月26日
自発的なレビュー
5つ星のうち1の評価

Misleading marketing, domain change, and extremely poor value

I purchased a ring from Agape Diamonds a few years ago, believing I was buying a lab-grown diamond based on how their website and branding were presented at the time.

In March 2026, I reached out to the company directly to raise concerns that their previous website domain, “diamondslabcreated.com,” could reasonably lead consumers to believe they were purchasing lab-grown diamonds. The use of “lab created” in the domain name, combined with product descriptions using the word “diamond,” made it unclear that the stones may actually be simulants rather than true lab-grown diamonds.

Shortly after I raised this concern, I noticed that the company changed their domain to “agapediamonds.com,” removing the “lab created” language altogether. To me, this reinforces the concern that the original branding and domain name could be misleading to consumers.

Additionally, the value of the product has been extremely disappointing. I paid around $3,000 for this ring, and after attempting to resell it, I found it has little to no resale value—receiving offers under $100. That is a significant difference and not something I would have expected when making a purchase at that price point.

Had the nature of the stone and its actual market value been clearly explained upfront, I would not have made this purchase.

When I contacted customer service, I did not feel my concerns were taken seriously, and the response felt dismissive.

I’m sharing my experience so others can carefully review the details of what is being sold and make a fully informed decision.

2026年3月10日
自発的なレビュー
5つ星のうち1の評価

ABSOLUTE CROOKS!

ABSOLUTE CROOKS!! Jewelry is garbage and customer service is worse. 5 year old ring repaired 3x at my cost of shipping each time. Decided to take it to get appraised and found out the diamonds are fake and are absolutely not lab diamonds..steer clear of this hole

2026年3月26日
自発的なレビュー
5つ星のうち5の評価

Top-Notch Service and Quality Product

I wanted to write to share how pleased I am with the recent annual service of my ring. It is gleaming and sparkling and looks great (I also got the rhodium coating to freshen it up). Admittedly, when my husband and I were looking at engagement rings at the time, we had some serious concerns about a lab-grown diamond and the quality we could expect to receive from Agape. I'm happy to say, my ring looks just as perfect as it did in 2018 when we purchased it, and the service we receive from Agape for my yearly cleaning/tightening is 100%. A+

2026年3月24日
自発的なレビュー
5つ星のうち5の評価

Great experience

I was nervous about buying a ring online. Great experience. The ring is beautiful. Took about a week to arrive. She loves it.

2026年3月14日
5つ星のうち1の評価

I ordered the rings a few weeks ago and…

I ordered the rings a few weeks ago and have not received anything at this date. If I don't get a response or the rings I will cancel this order.

2026年3月5日
Agapediamonds ロゴ

Agapediamonds からの回答

Thank you for your order and for your patience. We sincerely apologize for any concern caused by the timing.

All of our jewelry is made to order, and your ring is crafted in 18K gold, which requires additional time compared to standard 14K pieces. Our typical production time is 7–10 business days, and 18K items can take slightly longer due to the more intricate manufacturing process.

Your order is now shipping on March 18th, and you will receive tracking information shortly.
We truly appreciate your patience and are confident the final piece will be worth the wait!

Please feel free to reach out if you have any question. we’re here to help.

5つ星のうち2の評価

Damaged diamond tennis bracelet

I received my Agape Diamond tennis bracelet in February for my birthday on March 12th. I wore the bracelet today for the first time. I noticed that one of the diamonds fell out. I have no idea where it's at.
Please let me know what to do.

2026年2月7日

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