Agapediamonds ロゎ
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Agapediamonds レビュヌ 

524
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TrustScore 5段階評䟡の4

4.2

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Outstanding service. Great quality. Just as advertised. Highly recommend. Unfortunately my daughter got robbed of the diamonds. Ugh. Thieves really suck but at least she’s okay. I’m just sad she... もっず芋る

5぀星のうち5の評䟡

I have always wanted a beautiful wedding set that makes a statement. The only stone I truly love are diamonds. Having purchased two previous styles I like knock out gorgeous but have short fingers and... もっず芋る

5぀星のうち5の評䟡

We are very happy with the whole process of ordering an engagement ring with Agape. Ring shipped on time. Beautiful ring. No hassles. Sent back to get resized. Agape expedited our request and returned... もっず芋る

5぀星のうち1の評䟡

Have called customer service twice, on hold 11 minutes first time, 13 minutes second time. Recording said I could leave a message by pressing any number, but that would not work. I’m not happy with a... もっず芋る

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4.2

ほが満足

TrustScore 5段階評䟡の4

524件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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ネガティブなレビュヌの 39に回答しおいたす

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.2

すべおのレビュヌ

(524)

過去12か月のレビュヌ数: 157件

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5぀星のうち5の評䟡

I had the pleasure of dealing with


I had the pleasure of dealing with Kailey with your customer service department. I contacted customer service regarding an exchange and she was competent, personable and do very helpful,
I purchased a pendant thinking it was a lab grown but realized it was simulated. I had an opportunity to purchase a lab grown pendant locally but because she went over and above the call of duty I purchased a 3 ct lab grown pendant from Agape. My experience was fantastic and she exceeded my expectations. She should be commended.

2026幎2月26日
自発的なレビュヌ
5぀星のうち1の評䟡

The site is very complicated for an


The site is very complicated for an older person to use. I tried to buy my fiancé, her engagement ring, and wedding bands, and I was gonna propose to her, and it was going to be a surprise. However, your site was so difficult for me to use that. I actually had to call her and have her help me so there with a surprise I didn’t get a chance to be able to take them to her, get down on one knee and propose properly like a man should. So basically because of your site, I had to propose over the telephone.
Edit: I received the shipping notice for FEDEX and to our dismay they are shipping the ring to me and not to my fiancé. Only problem is I am a 1000 miles away from her and handling family affairs. This is seriously concerning. This is quite a fiasco. This is a complete and utter disaster and failure to deliver on the excellent customer service that Agapé promises. At this point I am very much regretting my purchase from them. I gave the two stars originally and now have updated it to one star.

2026幎2月17日
5぀星のうち4の評䟡

8.5 out of 10

Your customer service was great via email. We did play “phone tag” for a day or two but it wasn’t a big deal. The shipping and pricing was also very good. The only thing I am a little disappointed with is the setting. The main 4ct diamond is perfect. The band seems a little small and thin.

2026幎2月3日
5぀星のうち1の評䟡

Delivered was done to the billing


Delivered was done to the billing address and was done after valentine day very disappointed

2026幎2月12日
Agapediamonds ロゎ

Agapediamonds からの回答

We’re sorry for any confusion and appreciate you sharing your feedback.

For security reasons, we can only ship orders to the address entered at checkout. While we can sometimes correct minor typographical errors (such as a misspelled street name or apartment number), we are not able to change the city or state once an order has been placed.

This policy is in place due to the high value of our products, credit card processing regulations, and strict fraud-prevention requirements designed to protect our customers and prevent unauthorized transactions.

The order was shipped to the address exactly as provided at the time of purchase. If an incorrect or outdated address is entered, unfortunately we’re not permitted to alter the destination after checkout.

We understand how frustrating this can be and encourage customers to carefully review their shipping details before completing an order. Our support team is always happy to clarify policies or help explore available options

5぀星のうち1の評䟡

I paid for next day air and still


I paid for next day air and still haven’t received my package and it’s a day and a half. Need this for Valentine’s Day which is why I paid 40 for delivery!

2026幎2月11日
Agapediamonds ロゎ

Agapediamonds からの回答

I’m happy to let you know that your pendant has been completed and shipped today via FedEx Next Day Air with Saturday delivery. It will arrive in time for Valentine’s Day as promised.

All of our jewelry is made to order, which does require manufacturing time. The shipping method selected reflects the transit time once the piece has been completed and dispatched.

We truly value your business and are glad we were able to meet our delivery guarantee. If you feel we’ve resolved your concern, we would sincerely appreciate you considering an update the review.

Please let us know if there’s anything else we can assist you with — we’re always here to help.

Warm regards,
Agape Diamonds Team

5぀星のうち1の評䟡

Confusing website

Confusing website
Sends orders to the wrong address

2026幎2月9日
Agapediamonds ロゎ

Agapediamonds からの回答

We’re sorry for any confusion and appreciate you sharing your feedback.

For security reasons, we can only ship orders to the address entered at checkout. While we can sometimes correct minor typographical errors (such as a misspelled street name or apartment number), we are not able to change the city or state once an order has been placed.

This policy is in place due to the high value of our products, credit card processing regulations, and strict fraud-prevention requirements designed to protect our customers and prevent unauthorized transactions.

The order was shipped to the address exactly as provided at the time of purchase. If an incorrect or outdated address is entered, unfortunately we’re not permitted to alter the destination after checkout.

We understand how frustrating this can be and encourage customers to carefully review their shipping details before completing an order. Our support team is always happy to clarify policies or help explore available options.

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