Ageless レビュー 

Ageless からの回答

2025年11月19日

Dear Brooke!
Thank you so much for sharing your wonderful feedback!

We’re thrilled to hear that Rafelle was so helpful, kind, and friendly during your session. It’s always our goal to provide a supportive and enjoyable experience, and we’re delighted that Rafelle made such a positive impression.

Your kind words will surely brighten her day! We hope you continue to enjoy exploring new looks and finding outfits that make you feel confident and inspired.

Ageless からの回答

2025年11月6日

Dear Lynn!
Thank you for taking the time to share your feedback about the products.

We’re truly sorry to hear about your disappointing experience — that’s certainly not what we want for any of our customers. Please know that your concerns have been noted, and we’d like to make this right.

Could you reach out to us directly at support@ageless.place with your order details? Our team will be happy to review your case and assist you further.
We appreciate your honesty and the opportunity to improve.

Ageless からの回答

2025年10月13日

Dear Dianne!
We’re very sorry to hear about this situation and understand how alarming it must be.

Please know that your concern is our top priority, and we want to resolve this immediately. We recommend contacting our support team directly at support@ageless.place so we can review your account, investigate the charge, and ensure any unauthorized payment is addressed promptly.

Your safety and trust are extremely important to us, and we appreciate the opportunity to make this right.

Ageless からの回答

2025年10月10日

Dear Karen!
We’re very sorry to hear about this unexpected charge — we completely understand how concerning that must feel.

Please rest assured that we take billing issues seriously and will do everything we can to help resolve this quickly.

Could you please contact us at support@ageless.place with the email address associated with your account or any payment confirmation you’ve received? Our team will review your case, locate the transactions, and assist you with a full resolution right away.

Ageless からの回答

2025年8月26日

Dear Jeannie!
We’re very sorry to hear about your experience and the frustration this has caused.

We never want you to feel like you’ve been charged without value received. Please reach out to us directly at support@ageless.place
with the email tied to your account so our team can assist you right away with your cancellation and review the charge.

We’ll make sure this is resolved quickly and clearly for you.

Ageless からの回答

2025年7月31日

Dear Jane!
Thank you for the review!

We're really sorry to hear this and understand how upsetting unexpected charges can be.

We take issues like this very seriously. Please email us at support@ageless.place with the email address associated with your account so we can investigate right away and ensure everything is resolved for you.

Ageless からの回答

2025年7月21日

Dear Carleda!
We’re truly sorry to hear about your experience and understand how frustrating unexpected charges can be.

While our subscription terms and renewal details are shared during sign-up, we completely understand that they can sometimes be overlooked—and we never want anyone to feel misled.

We also want to clarify that Ageless is not affiliated with Lumi in any way. If you believe you were charged by a different service using a similar name, we’d encourage you to double-check the source of the charge.

That said, if this is regarding Lumi, please reach out to us at support@ageless.place so we can look into your specific case and do our best to make things right.

Ageless からの回答

2025年7月14日

Dear Armina!

Thank you for taking the time to share your concerns. We’re genuinely sorry to hear that your experience with our platform fell short of your expectations.

Please rest assured that we take transparency seriously. No charges are processed without the user’s explicit confirmation and input of payment details. During sign-up, all subscription options and any additional services are clearly outlined, and nothing is added without your active consent. Our goal is to provide a smooth and trustworthy experience, and we’re sorry if any part of the process felt unclear or frustrating.

We understand how disappointing it must feel to be charged for something you didn’t feel matched your expectations—especially when you acted quickly to cancel. While our money-back policy does include specific conditions, we always aim to handle each case with fairness and understanding.

Our team has already reached out to you via email to resolve this matter, and we encourage you to check your inbox for our message. We truly want to support you and clear up any remaining confusion.

Thank you again for your feedback—it helps us improve, and we hope we can earn back your trust.

Ageless からの回答

2025年7月3日

Dear Deb!
We’re very sorry to hear how upset you are, and we want to understand exactly what went wrong.

If you've experienced an unexpected charge or issue with your account, please reach out to us directly at support@ageless.place with the email address you used to sign up.

We take concerns like this seriously and are committed to reviewing your case promptly and fairly. Your feedback matters, and we’d like the chance to make things right.

Ageless からの回答

2025年6月3日

Dear Bronwyn!
Thank you for giving our app a chance!

We’re very sorry to hear about your concerns. Please be assured that protecting our customers is our top priority.

If you believe there has been unauthorized activity involving our service, we encourage you to contact our customer care team directly at support@ageless.place with any details you have. We’re here to help resolve this as quickly as possible. Thank you for bringing this to our attention.

Ageless からの回答

2025年6月2日

Dear Rebecca!
Thank you for the feedback!

We’re truly sorry to hear about your experience and completely understand how upsetting unexpected charges can be. While we never intend to mislead, it’s clear something went wrong here. Please know that our support team is available to review your case and help make things right.

If you haven’t already, we strongly encourage you to reach out to us at support@ageless.place with the details of your account so we can investigate and resolve this as quickly as possible. Your trust is incredibly important to us, and we appreciate the chance to make this right.

Ageless からの回答

2025年5月28日

Dear Kylie!
We’re sorry to hear about your experience, but we believe there may be some confusion. This page represents Ageless, and we are not affiliated in any way with LUMI, the service you've mentioned.

If you believe you were charged in error or have concerns about a subscription, we recommend reaching out directly to Lumi’s support team to resolve the issue.

If you need help contacting the correct company or have any questions related to Ageless, feel free to reach out to us directly at support@ageless.place.

Ageless からの回答

2025年5月10日

Dear Keith!
Thank you for bringing this to our attention.

We're truly sorry to hear about your experience and the delay in receiving your order. This is not the level of service we aim to provide. We understand how frustrating it is to wait this long without clear updates.

Please contact us directly at support@ageless.place with your order number so we can urgently investigate the issue and work toward a resolution. We value your trust and want to make this right.

Ageless からの回答

2025年5月1日

Dear Sylvia!
We’re so sorry to hear about your experience, and we completely understand how upsetting this must be.

Please know that it’s never our intention to cause frustration or make you feel unsupported. We absolutely want to help resolve this for you as quickly as possible. If you’ve been charged without receiving service, that’s something we take seriously.

Kindly reach out to us directly at support@ageless.place with the email address you used for your account and any relevant details, so we can investigate this further and make things right. We understand your concerns about credit and are here to support you every step of the way. Thank you for giving us the opportunity to make this right.