Rang up to order kerosine plus and whilst I understand prices are rather high at present the blow was softened by an extremely helpful, friendly and courteous lady who I spoke to
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
We have been with Aid Fuel Oils for many years and we have always had exceptional service.
Called after Easter weekend and having completely run out of Kerosene. Call was answered immediately at 9am, and an order was taken straight away, and would try to organise delivery as soon as possi... もっと見る
企業が回答しました
Lisa was helpfull and friendly even if the price was higher than last time. Delivery will be as expected from this reliable company
企業が回答しました
企業情報
AID Fuel Oils について
当該企業による記述
SIMPLE, QUICK & EFFICIENT FUEL OIL ORDERING
As a valued domestic customer, you can benefit from our quick quote ordering system, which provides you with a quote in just seconds. Plus, you can easily schedule your order for a time that works best for you.
Our friendly and knowledgeable customer care team is ready to assist you with your orders and any questions you may have over the phone.
To ensure you're always in the loop, we'll keep you updated throughout the entire process, letting you know exactly when and where your heating oil will be delivered. Your comfort and convenience are our top priorities!
COMPETITIVELY PRICED FUEL OIL
By buying fuel directly in large quantities from the UK's largest inland oil depot, we're able to pass the savings directly to you, our valued customers. This means you can enjoy lower prices and better value every time you fill up.
RELIABLE DELIVERY
We recognize how crucial it is for you to receive your deliveries on time, even in difficult circumstances. That’s why we continuously invest in our advanced tanker fleet, ensuring that we can meet your needs reliably, even during peak demand periods. You can count on us to deliver the quality service you expect.
About AID Fuel Oils Group
当該企業による記述
- Committed to keeping your home or business warm
- From our beginnings in 1971, AID Fuel Oils has evolved to accommodate our changing customer base. Our aim is simple; to provide homes and businesses with an efficient heating, refuelling and lubricant solution. Between the AID Fuel Oils, AID Fuel Cards, and AID Lubricants brands, we fulfil our customer's needs using the same founding principles that have helped the brand grow over the last 48 years. Our customers are right to expect more from their fuel and lubricant provider, that's why we operate in a competitive, transparent and reliable manner. We understand that no two jobs are the same. That's why we are proud of our efficiency and flexibility to ensure that we are able to meet our customers’ demands time and time again.
Reliable deliveries and outstanding customer service
Heating oil deliveries when you need it most
AID Fuel Oils Group deliver bulk fuels via our dedicated fleet of tankers throughout the Staffordshire, Shropshire, Derbyshire, Leicestershire, Warwickshire and West Midlands areas. Regardless of whether you live in the middle of a village or down a narrow country lane, we have a vehicle that can supply you with domestic, agricultural and commercial fuels to keep you moving.
連絡先
Cocksparrow Lane, WS12 4PB, Cannock, 英国
- 01543 506117
- fuels@aidfuels.co.uk
- aidfuels.co.uk
4.9
優良
3238件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
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AID Fuel Oils からの回答
Thank you so much for the 5-star review!
We’re really glad to hear you’re happy with the service and found the team reliable. We always do our best to keep prices competitive while delivering the level of service our customers expect. Thanks again for your support, we look forward to helping you again soon.
Kind regards,
The AID Fuels team
AID Fuel Oils からの回答
Dear Andrew,
Thank you for taking the time to leave us a 5 star review. We always strive to offer a friendly and helpful service, so it’s great to hear this positive feedback. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Helpful advisors,friendly
Helpful advisors,friendly, reliable . It would be nice if fuel price per litre could move a tad lower .Thanks
2026年1月12日
AID Fuel Oils からの回答
Dear Mr Lowe,
Thank you for your review and for your kind words about our team and service, we really appreciate it.
We always work hard to keep our pricing as competitive and fair as possible while continuing to provide a reliable service. Your feedback has been noted, and we look forward to supporting you again in the future.
Kind regards,
The AID Fuels team
As usual good service and at time…
As usual good service and at time notified , will use you again thank you
2026年1月12日
AID Fuel Oils からの回答
Dear Anthony,
Thank you for taking the time to leave us a 5 star review. We're glad to hear you experienced our usual high level of service and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
AID Fuel Oils からの回答
Dear Jez,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received.
Kind regards,
The AID Fuel Oils team
Always friendly helpful staff when…
Always friendly helpful staff when ordering and order confirmations are emailed promptly.
It's good to be able to support a local supplier and we have used them continuously for over 20 years.
2026年1月23日
AID Fuel Oils からの回答
Dear Tony,
Thank you for taking the time to leave us a 5 star review. We appreciate your loyalty over the last 20 years and we’re pleased to hear that our team have consistently provided a friendly and helpful service. We’re glad to know that you appreciate the email notifications that keep you informed about your fuel delivery. Supporting local suppliers like us and your continued support means a great deal to us and we look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
AID Fuel Oils からの回答
Dear Matthew,
Thank you for your 5 star review. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received. We’ll be sure to pass this on to Jo.
Kind regards,
The AID Fuel Oils team
Quick and reliable and the gentleman…
Quick and reliable and the gentleman that attended to fill up was polite and considerate.
2026年1月5日
AID Fuel Oils からの回答
Dear Dean,
Thank you for taking the time to leave us a 5 star review. We’re glad to hear that you were happy with the service you received and we will pass on your positive feedback to our driver Dave. We look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Great customer service and delivery…
Great customer service and delivery driver, very pleasant and efficient
2026年1月7日
AID Fuel Oils からの回答
Dear Paula,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you experienced great customer service and found our delivery driver to be pleasant and efficient. We always strive to offer great customer service, so it’s great to hear that you’re happy with the service you received we look forward to delivering to you again soon!
Kind regards,
The AID Fuel Oils team
Aid are very reliable always notify…
Aid are very reliable always notify when my tank is nearing empty and organise delivery .. driver is very polite and quickly fills up without any bother .. highly recommend!
2026年1月6日
AID Fuel Oils からの回答
Dear Mr Doughty,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that our communication, friendly drivers and efficient service meet your expectations. It's great to know that our Smart Alert scheme provides added convenience. We appreciate this positive feedback and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
Amazing Price & Service
Amazing price, service and fast delivery and Jon is the most helpful person, thank you. I wouldn't go anywhere else for my oil now, thanks for another great buying experience 👍
2026年1月20日
自発的なレビュー
AID Fuel Oils からの回答
Dear Nicky,
Thank you for taking the time to leave us a 5 star review. We're glad to hear that you appreciated our competitive pricing, fast delivery and that Jon was especially helpful. We always strive to provide a reliable service, so it’s great to hear this positive feedback and we look forward to delivering to you again soon.
Kind regards,
The AID Fuel Oils team
everyyhing went to plan
2026年1月6日
AID Fuel Oils からの回答
Dear Colin,
Thank you for taking the time to leave a review. It's great to hear your order was delivered without issue. We look forward to delivering to you again in the future.
Kind regards,
The AID Fuels team
Excellent service peace of mind that…
Excellent service peace of mind that oil supply will be maintained without having to order or check levels
2026年1月6日
AID Fuel Oils からの回答
Dear Jennifer,
Thank you for the review. It's great to hear you are happy with the Smart Alert system we provide and that everything is running smoothly for you. We look forward to providing you with heating oil again.
Kind regards,
The AID Fuels team
Really trustworthy company
Really trustworthy company. Cant speak more highly of Jon who is one of the most customer focused people I know in the industry! Keep up the great work 🙌🙌
2026年1月13日
自発的なレビュー
AID Fuel Oils からの回答
Thank you, James, for your wonderful review.
We appreciate your feedback and are pleased to hear that you found our service trustworthy. It’s always our goal to provide a positive experience for our customers. Jon will be thrilled to hear your kind words, as he takes great pride in ensuring that each customer feels valued.
We value your support and look forward to assisting you again in the future.
Kind regards,
The AID Fuels team
Great company to deal with
Great company to deal with. Easy ordering, good communication and efficient top ups.
Even pulled delivery forward when I misjudged the need.
2026年1月8日
自発的なレビュー
AID Fuel Oils からの回答
Thank you, Martin, for your 5-star review.
It’s great to hear that you found everything straightforward, from ordering through to delivery, and that our team was able to step in and adjust things when you needed oil sooner than expected.
We really appreciate your feedback and look forward to supporting you again.
Kind regards,
The AID Fuels team
AID Fuel Oils からの回答
Thank you, Alice, for your 5-star review! We’re really pleased to hear you’re happy with our service and that you’ll continue using AID Fuels. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
The AID Fuels team
Excellent service always - thanks John
John of Aid Fuel Oils always provides an exceptional customer service for our family. He is always happy to pick up the phone and discuss our needs and he always does what he says he is going to do.
2026年1月16日
自発的なレビュー
AID Fuel Oils からの回答
Dear Luke,
Thank you for your lovely 5-star review. We’re delighted to hear that John continues to provide such reliable and attentive service, and that he’s always happy to take the time to discuss your requirements and follow through as promised. Your kind words will mean a great deal to him.
Thank you for your continued trust in AID Fuels. We really appreciate your support.
Kind regards,
The AID Fuels team
Excellent service
Great service from start to finish. Friendly, helpful, and efficient. Would definitely recommend.
Big shout out to Jon Lea!! 🙏
2026年1月20日
自発的なレビュー
AID Fuel Oils からの回答
Dear Sharlene,
Thank you for the great 5-star review! We’re really pleased to hear you received friendly and helpful service from start to finish. A big thank you for the shout-out to Jon Lea as well; it’ll mean a lot to him.
We truly appreciate the recommendation and look forward to helping you again in the future.
Kind regards,
The AID Fuels team
Excellent service from Aid Fuels Ltd
Excellent service from Aid Fuels Ltd and in particular Jon Lea. Ordering was easy, prices were competitive, and delivery was exactly when promised. The staff were friendly, helpful, and professional throughout. Highly reliable company. I wouldn’t hesitate to recommend them and will definitely use them again.
2026年1月20日
自発的なレビュー
AID Fuel Oils からの回答
Dear Mr Coombs,
Thank you for such a thoughtful 5-star review. We’re really pleased to hear that everything went smoothly for you, from placing the order right through to delivery, and that Jon Lea and the team were able to make the experience a positive one.
It’s great to know our pricing, reliability, and customer service stood out to you. We truly appreciate the recommendation and look forward to working with you again.
Kind regards,
The AID Fuels team
Professional and friendly service
Professional and friendly service. From order to taking receipt the service was amazing with no hassle. Highly recommend and will be sharing details with friends. Thank you.
2026年1月19日
自発的なレビュー
AID Fuel Oils からの回答
Thank you so much for your 5-star review and your kind recommendation. We’re delighted to hear that you found the service professional, friendly, and hassle-free from start to finish. It really means a lot to the team that you’d recommend us to others.
Thank you for choosing AID Fuels. We look forward to helping you again in the future.
Kind regards,
The AID team
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