Airport Parking Deals レビュー 

Absolute Nightmare Service – Avoid "Airport Parking Deals" at All Costs!
If you value your time, your sanity, and your car, do not book with this company.Their customer service is non-existent, and they clearly have zero respect for their paying customers.

My experience with them at Stansted Airport was a disaster from start to finish:
The Drop-Off:In the morning, when you are on a tight schedule to catch a flight, they took an unacceptable 50 minutes just to show up and pick up my car. To make matters worse, they completely ignored my calls. It took me 35 attempts just to get someone to answer the phone. The stress before a flight was unbelievable.

The Return:You would think they’d try to make up for it on the return, but it was even worse. After landing late at night, exhausted and ready to get home, I called for my car. I was told it would be another 50-minute wait.

The "Customer Service" Joke: When I asked for a definitive ETA, they flat-out refused to give me one. Instead, they had the audacity to tell me to keep calling them back to check on the ETA. Why am I doing their job for them while standing out in the cold at midnight?
This company is completely disorganized, unprofessional, and deeply rude. They take your money and then leave you stranded, both when you're trying to catch a flight and when you're tired and trying to get home.
Save yourself the headache and book with a reputable company instead. Disgraceful service.

Awful parking experience. The wait time is over an hour both when collecting and retuning the car. The operators constantly lie and say the car is 10 minutes away. Avoid!!! The worst company I have used

If I could put a minus I would. Absolutely no help from customer service. Won't answer any questions that I ask. Additional car park fees were supposed to be £10, in fact were £13. Won't give me contact details of the provider. DO NOT USE!!

Your Attention this is scams, been booked parking with them them arrived to the Stansted Airport parking been informed from member of the stuff the booking not exists been ask move away from the car park

AVOID AVOID

Impossible to contact and cancel a booking. We have emailed 10 - 12 times no reply. When trying to telephone the response is not our company wrong order number. When it is the no on our email and the right company. Why are they still trading. Nothing more than Conartists.

DO NOT USE THIS COMPANY!!
Booked through Airport Parking Deals (Super Parking Ltd) meet and greet service at Heathrow Terminal 5 on 9th May. After numerous calls 30 minutes before arrival, the mobile phone kept going to voicemail. Messages were left, but no one called back.

When we got to the airport parking area and waited around for 40 minutes, another company offered to park our car for £350, which we declined. We then had to quickly find alternative parking online and booked Purple Parking for 3 times less.

Luckily, we arrived early at the airport, so we still had enough time to drop the car off 15 minutes away and make our flight.
I think this company need to be reported for fraud to investigation and enforcement services!
Very stressful experience and completely unreliable service.

Terrible experience with Airport Parking Deals Meet & Greet at Stansted Airport.

Booking Ref: CAP-18-623662

Driver was 30 minutes late collecting my car on departure day, causing stress and nearly making me miss my flight.

On return, after clearing immigration, I waited outside in the cold for 1 hour 30 minutes for my car. I had to make multiple calls before anyone answered, and kept being told “10 minutes”, “3 minutes”, and “driver is on the way” — none of which was true.
You’re also will not be sure who you’re leaving your car with its random person with no paperwork - expect you to leave your keys

Very poor communication, unprofessional service, and completely unacceptable waiting times. Would not recommend.

Disaster I booked heathrow parking paid £96.00 15/05/2026
Got to the airport there was nobody to pickup my car had to pay £350 to another company.

this company hires and advertises other companies with 0 oversight and hides under the guise of a comparison website, when they dont care at all about the cusotmer. if you complain about your service, which you will, they pass the buck and remove responsibility, when they openly suggest and promote companies that also have 1* or less on trustpilot.

Reference: AD-1-410669

I understand they’re don’t actually provide the parking service, but the companies they sell on behalf of our shocking, such as Safe Meet and Greet, who I unfortunately used via Parking Deals UK. Quick check of Safe Meet and Greet on Trustpilot would tell Parking Deals UK that they shouldn’t be using them.

There were hidden fees and also they picked up a parking ticket on my car while I was away. Plus it took ages for them to drop off my car.

Avoid.

Never book with this company. They make you take your car to an expensive car park and then charge an extra £13 for both drop-off and pick-up. It ends up being far more expensive than advertised.

The online booking looks cheap at first, but by the end you pay much more with hidden extra charges.

You’re better off booking with a normal meet-and-greet service instead.
AVOID AT ANY COST

Absolutely awful. Do not use. It is so unprofessional, they met me in the carpark and I did not feel safe leaving my car with them. Unfortunately I did no have time to change it. On my return I was told they will drop my car off to me in “about 40 minutes” I told him that wasn’t good enough. My flight was on time and I messaged before my flight left to try and avoid this very situation. There was no apology, no care. I felt completely powerless as they have my car and I have no idea when they will be dropping it off! Absolute joke.

AVOID AT ALL COST. Booked a meet and greet parking online, gaved me a good price which i was happy with. I realised this company was so dodgy as soon as the booking was confirmed. Received an email stating that i would have to pay an airport surcharge entering and exiting which was an additional charge. They lied to me as they said to give them a call 30 minute before i arrived which was a lie, they came 50 minute after, no appology whatsoever instead they were extremely rude. I had no other choice but to leave my vehicle with them as i was going to miss my flight if i didn't.
They told me again to give them a call 30 minutes after i go past passport control when arriving back in the UK which i did. I had to call them and again they told me they will be with me within 1 hour which is not what they stated on the email. Called them multiple time after that, they refused to pick up the phone, called them again and again eventually they answered the phone shouting saying that they have other customers they need to deal with and will be with me after. I gave them the detail regarding my departure and what time i was landing and yet they fail miserably. One star is actually high for this company, if i could give them a minus i would. I don't get how they're still operating as a company.Eventually arrived with my vehicle after over an hour - no apology- no explanation - just handed ticket and keys and walked off.just utter rudeness!AVOID AT ALL COST AS YOU WILL REGRET IT.

Horrible service, wouldn't touch again with barch pole. Stay away,aditional charges apply for entering&exiting airport short stay car park(£26). Been waiting more then half an hour for driver ,to collect my car from me.On return journey, the phone of costumer service were off ,after 15 minutes of calling, they told me to wait for another 40 minutes. Probably it will cost you another £20 in diesel because they are taking your car outside of airport, who knows where. Stay away 👎

One star is too high of a rating!

I would advise anyone looking for car parking at an airport to avoid this company at all costs!

They are rude dismissive and find it acceptable to lie to customers.

I booked through this website and selected my chosen service provider. Before I flew I got a ln email saying that there had been an amendment. When I arrived at the airport I had a very rude guy from Kangaroo parking shouting at me that they didn’t have my booking. This is the company I was changed to by airport parking deals. It took 90mins for someone to collect my car resulting in me missing prepaid lounge passes.

When we arrived back even after emailing this company whilst away with updated flight details in my return it took 6 hours waiting in the terminal over 150 attempts to contact them on multiple numbers before the car was returned to me!

When I raised this concern and asked for an explanation as to why it took so long I got no response other than a lie that the company I selected and chose to park my car with ‘had gone out of business!’ However you can still book this option on the website.

Avoid this company at all costs it is not cheaper and will just cause unnecessary stress anxiety and costs for you if you do.
EDIT
So after 4 months I got a response from them! Asking me to reply when you are unable to on here! seems right that a complaint about speed of response gets a response months later!

Definitely avoid these!

My rating is zero!! I bought parking at Stansted Airport from Wednesday to Monday for 5 days, because the price seemed quite favorable. After I paid, they told me that the entrance fee would be an additional £13 per direction, which is an extra £26. They said that we should call them 30 minutes before arrival, because if not, it would take extra time for them to pick up the car. We called, but despite this, instead of the 30 minutes, we had to wait an extra 40 minutes, a total of 1 hour 10 minutes and we called 3 times. We almost missed the plane. On the way back, we had to call the company 30 minutes before, where they said it would take 30-40 minutes to bring the car. We called again after 50 minutes, but they said it would take another 25 minutes for the car to arrive due to traffic. The car had a total of 6 miles on the odometer back there, so it couldn't have been traffic, but disorganization, laziness!! We had to wait a total of 1 hour and 50 minutes before they graciously brought the car back. As a person with limited mobility, they made us wait that long in the 8 degree rain at the orange parking lot, where there is no place to sit. There were 2 other customers who had also been waiting for the car for 1 hour and 30 minutes and one of them was a father with a 3 year old girl who was very cold. Priceless service. Never again will this company and anyone who knows should avoid it.

AVOID AT ALL COSTS (Stansted airportparkingdeals)
The only true statement on the website is that its easy to book on line, the rest are false! Confirmation email looks great with all information, tells you to ring 30mins ahead of arrival no one answers, gives you a google map link all sounds easy but no one answers the phone no one to meet and greet place is unmanned, waited as long as possible risking missing the flight still no one to meet and greet so forced to use the automated ticket machine at £70 per £24 hours no support via email, live chat or phone calls! Totally ruined the holiday experience from the start
UPDATE 14/05/26
I have since had a response to my email apologising and also stating how concerning our experience is to them so are investigating i was asked to forward all call logs to help with their investigations , i will update with any outcome favourable or otherwise but can say the email i received was very encouraging

It was worst experience of my life with Meet and Greet service (Airport Parking Deals). Upon our return, the person who suppose to hand the key back to us - simply left it on top of the driver side wheel !!! And also since he has done this earlier - we have to pay GBP 21.00 parking ticket to get us out of the parking !!! Also the person who was driving and parking our car - messed up the sound system settings and left it to the max volume !!!. Rubbish service - they will have to be put out of business forever and blacklisted. Will tell as many people as possible - do not use there service ever !!! Will be using now only taxi when traveling to the airport.

Horrendous. Will keep your car basically hostage and you will end up waiting for hours for your car to be returned. Awful customer service, basically run by cowboys.

AVOID, AVOID, AVOID!!!