Airside Parking Ltd レビュー 

Very good experience pick-up and dropped off on time and car return very clean on time ,
Definitely use you again and recommend

Although there were small delays in collection and departure, they were very helpful

It’s was a one of the uk trustable company. Honestly they provide me a good service and the employees are very helpful to everyone. I mostly preferred this site which is more reliable I have ever seen thanks regards

Great service, very helpful, definitely recommend to friends

Absolutely amazing
The kind of service tgey provide was awesome.

Awesome work quick pickup and drop the car and good communication over the call

Fantastic team! Really great service, would highly recommend.

Excellent service!!! The staff were very polite and concise. I will definitely be using this service again!!

There are reviews on here for airportparking, airsideparking, and some other names... seems to be the same people all the time because the complaints are all the same. Phoned them on arrival, got shouted at that my flight had got in early. Was told to call again from luggage pick up. Got shouted at that I hadn't called from passport control (where you're not supposed to use your phone). Was told it would be half an hour, so I thought 'OK I can deal with that'. Over the next half hour got bombarded with calls asking where I was and threatening to make we wait for 4 hours. I didn't answer them all cos I was pulling two suitcases and trting to make the half hour thing. When I arrived at my car (half an hour later exactly as they said) the driver seemed nice so I thought, never mind.. I'll let it go. And then as I was loading my bags the boss guy stormed towards me yelling at me all over again. This was after a 12 hour flight. Who needs that?? Appalling attitide from people who I now see have no credentials at all. I can see from the other reviews I may have got off lightly but I'd really like to know how Heathrow allows these sort of operatives to carry out unregulated parking services, and to advertise them as if they have some sort of official sanction. It reflects really badly on this country when visitors get this service.

On arrival at Heathrow I called as requested, the chap seemed very disturbed and told me I shouldn't return until 25th October. Their parking ticket clearly shows 24th, he rushed to say I was to call when we had the luggage. I called and was told the car was on its way, 45 minutes later I called to hear that they couldn't start the car and he would pick me up and take me there. After another 30 minutes he arrived and took us to an unmade, potholed Road some 15 minutes away. The premises was a bungalow garden with NO CCTV but did have gates. The guy dropped us off with a none charged starter pack and left. I finally got green flag out at 15.30, having landed at 11.00. The mechanic started the car quite easily to find the the Hazard lights had beeneft on for 3 weeks and drained the battery. Most people might not have problems but this company is a sham, when we were driving from the airport, he was answering 2 x phones and had a clipboard on the steering wheel. All of the keys were left on the vehicle windscreens on a plastic bag.

We had a meet and greet service and the service was excellent. Hitesh helped me with all my luggage all the way into the terminal which was really good of him.
Thank you.

Tried calling for car drop off 6 times before call finally picked up and told it would be with us in half hour. Called an hour later to be told it’s on its way. 2 hours after first attempted call, car arrived caked in mud.

We were charged £10 for dropping the car off an hour early. Naturally when I ask for a refund in view of the debacle, she hung up. Never again.

Booked meet and greet with this company and never will use again. Returned to Heathrow at the time and date agreed on the contract after travelling for 27 hours. Called them on landing and again when collecting luggage. Was told to wait in arrivals and they would call when car arrived. We waited for two and a half hours for the car! In this time they gave me several different reasons for the delay from a broken electric fence, to not enough drivers. Dreadful experience.

Worst nightmare ever
Waited 2 hrs 30 for car with zero support from the company
Unbelievable really the guy answering the phone could not give an eta and clearly said there was a police road block between terminal 5 where the car was allegedly kept.
We spoke to the police at terminal 3 who confirmed traffic was flowing well all evening and there was no road block.....!!
Then when the driver finally turned up with the car, no explanation at all for the delay and said sorry had to go and literally ran away...

Do not use this company …

Awful service 55 minute wait for our car. They had said 30 minutes which was longer than we expected. Then they just cancelled and ignored our calls for the last 20 minutes.

Disgrace of a company, terrible customer service. When dropping the car off they asked me to pay the parking charges when that was already included in my booking. On return we called when we landed at 07:24 then again when we got our bags at 08:35. After numerous unanswered calls and 1.5 hours laters still no car. Kept blaming it on the fact we arrived 2 days earlier than expected and we weren’t on their list. Even though we emailed them twice 24 hours before our early arrival to inform them. I fly and use meet and greet services most weeks and this is THE WORST experience ever! Please do not use this company!

Car collected and delivered safe and sound.
Bad communications as difficulty in understanding poorly spoken pigeon English by all staff we met and spoke to on phone.
Long time delivering the car even though we called twice as instructed.

When my car was returned to me there was a large scratch along the whole length of the drivers side from the middle of the door to the rear wheel arch. When I pointed this out to the driver he contacted the office who could not find any photos taken when the car was checked in. The boss on the phone was extremely rude and told me not to be annoyed and to email photos to the airside admin email address. I have done this and had no response. Very frustrating.

I normally always use purple parking, but this time cost was coming up high.Do not use this company, you have to pay £5.30 arrival and exit fee.On return we waited over 45 minutes for our car to be delivered, there was bump on my bumper, car was stinking from mud and over 45 miles of petrol used.The owner Mr Patel is so rude, never again.Pay few quid extra and use a normal car park.