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AIRTANG からの回答

2025年10月4日

Hi there, thank you for your feedback and for giving AIRTANG a try. We’re sorry to hear that your first experience didn’t meet your expectations.

AIRTANG is currently the most affordable botanical inhaler in its category, and every flavor is tested and verified through toxicology analysis — meaning it’s scientifically impossible for them to have no taste at all. We offer three flavor intensity levels (Soft, Medium, and Strong), with Crisp Mint and Cinnamon Hearts being the strongest, followed by Grapefruit.

Please also note that, depending on what you’ve smoked before (for example, cigarettes), your taste buds may need 1–2 days to recover and cleanse, after which the flavors become much more noticeable and richer. This is a completely natural process as your senses adjust to the absence of smoke and chemicals.

As for the “straw” comparison — AIRTANG is much more than that. Its airflow resistance system, botanical flavor infusion, and replaceable filters make it a valuable, healthier alternative to smoking. Many of our customers have achieved excellent results — including one who successfully quit after 29 years of smoking. Of course, there is no “magic solution” to addiction; motivation plays a key role, and AIRTANG is designed to support that process naturally and effectively.

Regarding the ASMR rotation feature, it’s a 2-in-1 system that not only provides calming sensory feedback but also allows you to control airflow. This function has been recognized by some psychologists and doctors as an innovative approach to relaxation and habit replacement.

We sincerely appreciate your feedback — it helps us improve and educate new users about how to get the best experience from AIRTANG. If you’d like personalized flavor recommendations or further assistance, please reach out to our support team anytime.

Warm regards,
The AIRTANG Team