Bonjour, Nous avons notre systÚme dâalarme Ajax depuis 2019 et en sommes trÚs trÚs contents Facilité dâemplois, dâintégrations de nouveaux éléments, trÚs bon service aprÚs-vente et dâappui ⊠pers... ãã£ãšèŠã
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(This is my third public review since the Big G introduced them way back when I had hair). It gets my goat a bit- post-break-in (Xmas 2025), everybody (after profusions of sympathy) offered every 'ser... ãã£ãšèŠã
Compra solo en las tiendas recomendadas en la web de Ajax . Compre en Amazon y me la colaron y recibà solo algunas cosas y otras estaban mal , después me enteré que los que venden en Amazon no son dis... ãã£ãšèŠã
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Ajax alarm system â The most awarded wireless security system in Europe
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Sklyarenko 5, 04073, Kyiv, ãŠã¯ã©ã€ã
- hello@ajax.systems
- ajax.systems
4.8
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Technical assistance on time
Ajax support has sent many emails to understand the issue I noticed about the app and to meet my needs very carefully. A deeply professional work by Ajax team: well done!
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Girolamo,
Thank you for your feedback and for sharing your experience. Weâre glad to hear that our support team was attentive and thorough in understanding your issue and working to meet your needs. Your kind words are greatly appreciated.
With best regards, Max Brin
Service à lâ écoute trÚs rapide etâŠ
Service à lâ écoute trÚs rapide et professionnel dans ses réponses. Je suis trÚs satisfait.
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Chris,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis de savoir que vous êtes satisfait de la rapidité et du professionnalisme de notre service.
Cordialement, Max Brin
Tres bonne expérience avec les produits AJAX
Les produits AJAX sont trÚs faciles à installer et à paramétrer. Le systÚme est stable. L application fonctionne bien et facilite les opérations de contrÎle.
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Gilbert,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis de savoir que vous trouvez nos produits faciles à installer et à configurer, et que le systÚme ainsi que lâapplication répondent à vos attentes.
Cordialement, Max Brin
Problem erfasst und gelöst
Problem erfasst, Lösung vorgeschlagen > Problem gelöst. Danke fÌr den schnellen Support.
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hallo Philipp,
Vielen Dank fÌr Ihr Feedback und dafÌr, dass Sie Ihre Erfahrung mit uns geteilt haben. Es freut uns sehr zu hören, dass Ihr Problem schnell erfasst und gelöst werden konnte und Sie mit unserem Support zufrieden sind.
Mit freundlichen GrÃŒÃen, Max Brin
Prodotto molto valido non invadente eâŠ
Prodotto molto valido non invadente e preciso nelle impostazioni di gestione
2026幎4æ13æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Buongiorno Angelo,
Grazie per il suo feedback e per aver condiviso la sua esperienza. Siamo lieti di sapere che apprezza la qualità del prodotto, la sua discrezione e la precisione nelle impostazioni di gestione.
Con i migliori saluti,
Max Brin
Excellent suivi de la bonne résolutionâŠ
Excellent suivi de la bonne résolution dâun dysfonctionnement du systÚme dâalarme, accompagné dâun mode dâemploi clair.
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Jean-Luc,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis de savoir que le suivi ainsi que les explications fournies vous ont permis de résoudre efficacement le dysfonctionnement.
Cordialement, Max Brin
Outstanding Technical Support even on weekends
I am highly impressed with the Ajax Support Team. Not only did they respond to my technical inquiry on a Sunday, but the level of expertise was top-notch. They immediately understood the hardware diagnosis regarding the PSU capacitors and provided clear, professional guidance including official alternatives (12V PSU). This is how premium security support should look like. Fast, knowledgeable, and straight to the point. Special thanks to the team for the battery calibration tips. Five stars well deserved!
2026幎4æ12æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Radek,
Thank you very much for your detailed feedback and for sharing your experience. Weâre truly glad to hear that our support team was able to assist you promptly, even on a Sunday, and that you found their expertise and guidance clear and professional.
Itâs especially great to know that the recommendations regarding the PSU and battery calibration were helpful. Your words mean a lot to us and motivate us to maintain this level of support.
With best regards, Max Brin
Samedi soir à 19h.
Samedi soir à 19h.
Un problÚme sur un compte, adresse email plus valide, mot de passe oubliéâŠ
Ce problÚme a été parfaitement réglé par le service client.
Merci à toute lâéquipe Ajax ðð»
Saturday evening at 7PM
An issue with an account, password forgotten and email address no more reachable (old address)
The customer service was very helpful and that issue fixed in a few minutes.
Thanks a lot ðð»ð
2026幎4æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Thierry,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis dâapprendre que votre problÚme de compte a été résolu rapidement et efficacement, même un samedi soir, et que notre service client a pu vous aider.
Cordialement, Max Brin
Everything work just perfect!
2025幎6æ30æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Arturas,
Thank you for your feedback and for sharing your experience. Weâre glad to hear that everything is working perfectly for you.
With best regards, Max Brin
Great systems with lots of ability toâŠ
Great systems with lots of ability to integrate. Once door lock integration is available in the US, it will be perfect. I like that fact that Ajax is always innovating and adding new products to their lineup!
2026幎4æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Mike,
Thank you for your feedback and for sharing your experience. Weâre glad to hear that you value the systemâs integration capabilities and our continuous innovation and product development. We also appreciate your comment regarding door lock integration in the US and will pass it on to the relevant team for consideration.
With best regards, Max Brin
Ajax Systems ããã®åç
Buongiorno,
Grazie per il suo feedback e per aver condiviso la sua esperienza. Siamo lieti di sapere che ha apprezzato la nostra assistenza.
Con i migliori saluti, Max Brin
TrÚs bon systÚme d'alarme
SystÚme installé depuis 6 mois et vraiment ce systÚme est parfait.
Puissant mais simple à utiliser, hyper fiable, pas de bug, application lisible...
Tout est parfait.
2026幎4æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Alain,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience aprÚs plusieurs mois dâutilisation. Nous sommes ravis dâapprendre que vous trouvez le systÚme puissant, simple, fiable et que lâapplication répond à vos attentes.
Cordialement, Max Brin
Easy to fit and operate
Easy to fit and operate. Only problem is lack of choice of the colour of the sensors. Had to pay another £40 each for the dark oak colour.
2025幎10æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Andrew,
Thank you for your feedback and for sharing your experience. Weâre glad to hear that you find the system easy to install and operate. We also appreciate your comment regarding the limited choice of sensor colours and the additional cost for alternative finishesâthis is valuable input, and we will pass it on to the responsible team for review.
With best regards, Max Brin
Ajax was recommended by my dad
Ajax was recommended by my dad. Also at my company we use it for securing assets. Really easy to install, setup and to use by yourself. Even my wife (who is a smart lady, but not so 'tech-savy') found it to be easy and usefull. Clear instructions. On top of that highly customizable settings for all connected devices. Two things to improve in my view are (1) the ai recognision system in the HL cameras often identifies birds and bugs as humans. Which makes it not viable to link alarms to human activity, and (2) the payment plan to get recordings from the doorbell is a bit disproportional. I appreciate ajax have to maintain servers (also for the rest of their free services), but it seems a bit skewed to put it all on the doorbell. I wouldn't mind paying one or two euros per month for all services to be kept up, but a jump from 0 to 25 just for cloud storage on one device feels extreme.
2026幎4æ10æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello,
Thank you for your detailed feedback and for sharing your experience both at home and in your company. Weâre glad to hear that you find the system easy to install, set up, and use, and that the clear instructions and customization options meet your expectations.
We also appreciate your constructive comments regarding the AI recognition in the cameras and the subscription model for doorbell recordings. Your observations are very valuable, and we will forward them to the relevant teams for further review and consideration.
With best regards, Max Brin
Les techniciens sont à lâécoute Merci
Les techniciens sont à lâécoute Merci
2026幎3æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Dominique,
Merci pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis de savoir que vous avez apprécié lâécoute de nos techniciens.
Cordialement, Max Brin
Ajax Systems ããã®åç
Hola Maria,
Muchas gracias por tu comentario y por compartir tu experiencia. Nos alegra saber que hemos podido resolver tu problema de forma eficaz.
Con los mejores deseos,
Max Brin
Great support
Always great support and quick responses from the team! Keep up the great work there!
2026幎4æ6æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Nico,
Thank you for your feedback and for your kind words. Weâre glad to hear that you consistently receive great support and quick responses from our teamâit truly means a lot to us.
With best regards, Max Brin
systÚme à trÚs bon rapport qualité prix
TrÚs bon contact lors de la vente. Prix raisonnable. A la portée d'un bon bricoleur pour la pose et le paramétrage. SystÚme fiable et simple à gérer depuis son téléphone.
2025幎8æ1æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour,
Merci beaucoup pour votre retour et pour avoir partagé votre expérience. Nous sommes ravis de savoir que vous avez apprécié le contact lors de la vente, ainsi que la simplicité dâinstallation et dâutilisation du systÚme depuis votre téléphone.
Cordialement, Max Brin
La alarma funciona bastante bien y esâŠ
La alarma funciona bastante bien y es fácil de configurar. Según indican es un sistema bastante seguro. Por contra debo decir que el precio de los componentes es alto y el sensor de movimiento con cámara capta fotos a demanda con resolución bastante regular.
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hola Daniel,
Muchas gracias por tu comentario y por compartir tu experiencia. Nos alegra saber que valoras el funcionamiento del sistema y su facilidad de configuración.
En cuanto a tu observación sobre las imágenes, queremos comentarte que ya contamos con detectores que permiten realizar capturas en HDR, lo que mejora notablemente la calidad en distintas condiciones de iluminación.
Respecto al precio, este se forma en función de las condiciones del mercado, asà como de la calidad, tecnologÃa y soporte que ofrecemos.
Con los mejores deseos, Max Brin
Luv it so easy to set and use with theâŠ
Luv it so easy to set and use with the phone.
2026幎4æ9æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello David,
Thank you for your feedback and for sharing your experience. Weâre glad to hear that you find the system easy to set up and convenient to use from your phone.
With best regards, Max Brin
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