The people at Ajax really goes the distance to make it easy; not only for the end-user, but for installers as well. Their products and services offer practical solutions to real-world challenges. Sol... ãã£ãšèŠã
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Franchement tout est simple , et la programmation à distance évite des galÚres et difficultés à comprendre le sens de certains contacts, ça marche tout de suite, le technicien au telephone est trÚs b... ãã£ãšèŠã
Iâm extremely impressed with Ajaxâs customer support. The response to my email was incredibly fast, and the information provided was detailed, clear, and very helpful. They took the time to explain... ãã£ãšèŠã
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I worked as a programmer at a security company and also installed and configured security systems. Of all the systems Iâve worked with, Ajax is the most user-friendly. The app is intuitive, setup is... ãã£ãšèŠã
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Ajax alarm system â The most awarded wireless security system in Europe
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Sklyarenko 5, 04073, Kyiv, ãŠã¯ã©ã€ã
- hello@ajax.systems
- ajax.systems
4.8
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Fast response to solve a problem withâŠ
Fast response to solve a problem with my account, even on a Sunday.
2026幎8æ30æ¥
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Ajax Systems ããã®åç
Hello!
Thank you for your feedback. Weâre glad to hear that our support team was able to respond quickly and help resolve your account issue, even on a Sunday. We strive to provide reliable and timely assistance whenever our customers need it.
Best regards,
Max Brin
I am a professional installer ofâŠ
I am a professional installer of Security Systems with over 20 years of experience. Ajax is the only intrusion I sell and recomend.Converting existing customers to Ajax as well. Good quality product, axcellent and reliable apps unlike the competition I have used before. 24 hours 7 days is unheard of anywhere. They reply is fast and knowledgeable. Strongly recomend.
2026幎8æ29æ¥
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Ajax Systems ããã®åç
Hello!
Thank you for this fantastic review and for your trust in Ajax as a professional installer with over 20 years of experience. Weâre especially proud to hear that Ajax is the only intrusion system you sell and recommend, and that youâre confidently converting your existing customers to our platform.
Weâre glad you appreciate the quality of our products, reliable apps, and especially the fast and knowledgeable 24/7 support. Your recommendation means a great deal to us and the entire Ajax team.
Best regards,
Max Brin
Excellent system and outstanding customer support
Iâve been using the Ajax security system with several different devices, including sensors, HomeSiren, DoorBell and Relay, and Iâm extremely impressed with the whole ecosystem.
The products are well designed, reliable, easy to configure and offer a huge amount of flexibility when building or expanding a security and smart-home setup.
What impressed me most, however, is the customer support. I honestly donât remember ever experiencing support this good from a technology company. Fast responses, knowledgeable people who actually understand the products, and a genuine effort to investigate and solve the problem rather than just sending generic instructions.
The combination of excellent hardware, a very polished app and exceptional support makes Ajax an easy 5/5 recommendation for me.
2026幎8æ28æ¥
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Ajax Systems ããã®åç
Hello Jure!
Thank you for this outstanding review and for your 5/5 recommendation. Weâre delighted to hear that youâre impressed with the entire Ajax ecosystem, from the design and reliability of our devices to the flexibility of the system and the app.
Your words about our customer support are especially appreciated. We believe that effective support means genuinely understanding the issue, investigating it carefully, and helping find a real solution rather than simply providing generic instructions. Itâs wonderful to know that youâve experienced this firsthand.
Thank you for your trust and for choosing Ajax!
Best regards,
Max Brin
La meilleure alarme qui soit
La meilleure alarme qui soit ! (Et j'en ai testées bien d'autres avant de tomber sur ce super produit)
Toujours à la recherche d'améliorations, de nombreuses fonctionnalités facilement paramétrables
Et aussi un support technique gratuit et efficace
Je l'ai adoptée depuis de nombreuses années
Vous pouvez y aller en toute confiance
2026幎8æ28æ¥
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Ajax Systems ããã®åç
Bonjour Antoine!
Merci beaucoup pour ce superbe témoignage et pour votre fidélité depuis de nombreuses années. Nous sommes ravis quâAjax soit devenue votre référence aprÚs avoir testé dâautres solutions, et que vous appréciez à la fois la richesse des fonctionnalités, leur facilité de configuration et nos améliorations continues.
Votre retour sur notre support technique gratuit et efficace nous fait également trÚs plaisir. Merci pour votre confiance et pour votre recommandation !
Cordialement,
Max Brin
Good service)
2026幎8æ28æ¥
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Ajax Systems ããã®åç
Hello Kirill!
Thank you for your positive feedback. Weâre glad to hear youâre satisfied with our service and truly appreciate your support.
Best regards,
Max Brin
**Excellent and incredibly fastâŠ
**Excellent and incredibly fast support**
I contacted Ajax support because I was having trouble managing another userâs access to our security system. I received a detailed and helpful reply within just ten minutes, which genuinely impressed me.
The instructions were clear, easy to follow and solved the problem immediately. This was an excellent customer service experience â fast, professional and effective. Highly recommended!
2026幎8æ27æ¥
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Ajax Systems ããã®åç
Hello Lonny!
Thank you for your excellent review. Weâre delighted to hear that our support team was able to respond within just ten minutes and provide clear, detailed instructions that solved the issue immediately.
Fast, professional, and effective support is exactly what we strive for, so your feedback is greatly appreciated. Thank you for recommending Ajax!
Best regards,
Max Brin
Great service by installationâŠ
Great service by installation engineers.
Itâs a good system.
I am happy.
Cost wise much better than others and really recommend all to use this WiFi app system.
Itâs the best value on the market
No hidden extras.
2026幎8æ27æ¥
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Ajax Systems ããã®åç
Hello Naz!
Thank you for your positive review and for recommending Ajax. Weâre delighted to hear that youâre happy with the system, our installation service, and the overall value it provides. Itâs great to know that you appreciate the transparent pricing and absence of hidden extras.
We truly appreciate your trust and recommendation!
Best regards,
Max Brin
Easy alarm to set up. Plus great features
Got a new Ajax alarm recently and itâs the easiest to set up system Iâve had. Great app and the hardware seems well designed and reliable so far.
2026幎8æ27æ¥
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Ajax Systems ããã®åç
Hello!
Thank you for your positive review and for choosing Ajax. Weâre delighted to hear that you found the system easy to set up and that youâre enjoying the app. Itâs also great to know that you appreciate the design and reliability of the hardware.
We truly appreciate your trust and support!
Best regards,
Max Brin
The AJAX support team Champs!
The AJAX support team has always and every time gotten back to my queries and resolved them within the same day. I would guess turn around time about 2 hours. I am very satisfied with their responses and timing.
2026幎8æ27æ¥
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Ajax Systems ããã®åç
Hello Tinus!
Thank you for your kind feedback. Weâre delighted to hear that our support team consistently responds to your queries and resolves them within the same day. A quick response time is very important to us, and weâre glad youâre satisfied with both the service and the timing.
Best regards,
Max Brin
Great service and reactivity.
Great service and reactivity.
The issue was identified straight away and the response was very professional and comforting.
2026幎8æ27æ¥
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Ajax Systems ããã®åç
Hello Johan!
Thank you for your kind feedback. Weâre delighted to hear that the issue was identified quickly and that you found our response professional and reassuring. Providing fast, reliable support is a priority for us, and weâre glad we could help.
Best regards,
Max Brin
After six months of hands-onâŠ
After six months of hands-on experience, feeling completely comfortable with the Ajax platform is a common milestoneâits polish and reliability make everyday operations seamless.
2026幎8æ26æ¥
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Ajax Systems ããã®åç
Hello Jose!
Thank you for sharing your experience. Weâre delighted to hear that after six months of hands-on use, you feel completely comfortable with the Ajax platform. Itâs great to know that its reliability and intuitive design make your everyday security operations seamless.
We truly appreciate your trust and support.
Best regards,
Max Brin
SystÚme trÚs facile à installer et à âŠ
SystÚme trÚs facile à installer et à configurer. Service support en cas de problÚme à lâinstallation trÚs réactif.
2026幎8æ24æ¥
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Ajax Systems ããã®åç
Bonjour Denis!
Merci pour votre retour positif. Nous sommes ravis que vous trouviez le systÚme Ajax facile à installer et à configurer. Nous sommes également heureux que notre service support ait pu vous accompagner rapidement en cas de besoin lors de lâinstallation.
Cordialement,
Max Brin
Réponse rapide et précise
Réponse rapide et précise.
Merci pour votre professionnalisme
2026幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Lionel!
Merci pour votre retour positif. Nous sommes ravis que vous ayez apprécié la rapidité et la précision de nos réponses, ainsi que le professionnalisme de notre équipe.
Cordialement,
Max Brin
Easy installation and eady to use wouldâŠ
Easy installation and eady to use would recommend the product
2026幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Mr.Neil!
Thank you for your feedback and for recommending Ajax. Weâre glad to hear that you found the system easy to install and simple to use. We truly appreciate your trust and support!
Best regards,
Max Brin
Swift
Swift - efficient - personal help - solved my problem within the hour - thank you Ajax
2026幎8æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Henrik!
Thank you for your kind words. Weâre delighted to hear that our support was swift, efficient, and personal, and that we were able to resolve your issue within the hour. Weâll be happy to share your feedback with the team.
Best regards,
Max Brin
Ajax Systems ããã®åç
Hello!
Thank you for your feedback. Weâre glad to hear that you appreciate the quality and reliability of Ajax. Your trust and support mean a lot to us.
Best regards,
Max Brin
TrÚs bonne expérience avec le supportâŠ
TrÚs bonne expérience avec le support technique qui a su répondre à mon problÚme et aider à la résolution avec professionnalisme.
2026幎8æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour!
Merci pour votre retour positif. Nous sommes ravis que notre support technique ait pu vous accompagner dans la résolution de votre problÚme avec professionnalisme et efficacité. Votre satisfaction est une belle reconnaissance pour toute notre équipe.
Cordialement,
Max Brin
Ajax is by far one of the bestâŠ
Ajax is by far one of the most innovative Alarm system.
Amazing features and quality.
2026幎8æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Edward!
Thank you for your kind words and for recognizing Ajax as an innovative security system. Weâre delighted to hear that you appreciate the features and quality of our products. Your trust and support mean a lot to us.
Best regards,
Max Brin
Sehr zu empfehlen
Das gesamte System arbeitet seit der Installation gleichermaÃen zuverlÀssig wie unaufdringlich! Die App ist extrem schnell und performant. Es gab noch nie Fehlalarm, obwohl Ajax nachweislich sehr sensibel auf Störungen reagiert!
2026幎8æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hallo!
Vielen Dank fÌr Ihre positive Bewertung und dafÌr, dass Sie Ihre Erfahrungen teilen. Es freut uns sehr, dass das gesamte System seit der Installation zuverlÀssig und unauffÀllig arbeitet und Sie besonders die Geschwindigkeit und Performance der App schÀtzen.
Auch dass es bislang keinen Fehlalarm gab, freut uns sehr. Vielen Dank fÃŒr Ihr Vertrauen in Ajax!
Mit freundlichen GrÃŒÃen,
Max Brin
The system does what it's supposed toâŠ
The system does what it's supposed to do without any hassles. A slight niggle would be the remote controller being a little temperamental, but I control it from my phone now, so probl solved. All in all a great system.
2026幎8æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello!
Thank you for your review and for sharing your experience. Weâre glad to hear that your Ajax system works reliably and without any hassle. Weâre sorry that the remote controller has been a little temperamental, but itâs great to know you found a convenient solution with the app.
We truly appreciate your recommendation and are happy to have you as an Ajax user.
Best regards,
Max Brin
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