We had an issue with one of the sensors: the battery was empty after only 3 months They were changed immediately but after another 3 months it was the same After contacting technical support they... ãã£ãšèŠã
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"" Una pecca che ho riscontrato Ú che la centrale nell'inserire l'impianto, NON tiene conto se nell'espansione filare c'Ú un contatto aperto (rosso) e quindi lo dovrebbe segnalare. Problema evidenzia... ãã£ãšèŠã
Nous avons installé Ajax depuis maintenant 6 mois dans notre maison. Nous utilisons la centrale avec les capteurs d'ouvertures, les détecteurs de mouvement, d'incendie, et les sirÚnes intérieure et ex... ãã£ãšèŠã
Das gesamte System arbeitet seit der Installation gleichermaÃen zuverlÀssig wie unaufdringlich! Die App ist extrem schnell und performant. Es gab noch nie Fehlalarm, obwohl Ajax nachweislich sehr sens... ãã£ãšèŠã
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Ajax alarm system â The most awarded wireless security system in Europe
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Sklyarenko 5, 04073, Kyiv, ãŠã¯ã©ã€ã
- hello@ajax.systems
- ajax.systems
4.8
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Really good system with excellentâŠ
Really good system with excellent coverage. Puts other wireless systems to shame⊠Had one minor issue; not being able to allow other users to reset the system following an activation. Support was rapid and excellent. Turns out this was something that the Installer had to adjust. Just excellent!
2026幎7æ24æ¥
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Ajax Systems ããã®åç
Hello!
Thank you for your fantastic review! We're delighted to hear that you're impressed with the reliability and coverage of the Ajax system. It's also great to know that our support team was able to quickly help identify the cause of the issue and guide you toward the solution. Your kind words and recommendation mean a great deal to us. Thank you for your trust!
Best regards,
Max Brin
Tuve un problema con el correo
Tuve un problema con el correo, y la atención con soporte de Ajax fue rápida y efectiva, lo recomendable 100%
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
¡Hola Manuel!
¡Muchas gracias por tu reseña! Nos alegra saber que nuestro equipo de soporte pudo ayudarte de forma rápida y eficaz a resolver el problema con tu correo. Agradecemos mucho tu confianza y tu recomendación. Seguiremos trabajando para ofrecer siempre la mejor experiencia posible.
Un cordial saludo,
Max Brin
Ajax Systems ããã®åç
Hello Mary!
Thank you for your great review! We're delighted to hear that you're very satisfied with your Ajax system and that it's working flawlessly. Your feedback is greatly appreciated and motivates us to continue delivering reliable security solutions.
Best regards,
Max Brin
excellent system made by excellent people
I have an Ajax Fibra system with cameras and indoor detectors for about two months now, installed by a professional firm. I am very satisfied with it. The products are stylish, of high quality, and also technically and functionally very good. Moreover, you can adjust many things yourself via the app, making it incredibly easy to use. And if you have a question about something, you can consult their extensive website or send them an email directly. Kudos to the staff managing their mailbox, as they seem to be on standby day and night to answer any question; regardless of the time, I received a comprehensive response quite quickly. In short, a fantastic system made by extremely motivated people.
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Heike!
Thank you for your detailed and wonderful review! We're delighted to hear that you're so satisfied with your Ajax Fibra system and that you appreciate the quality, design, and functionality of our products. It's especially rewarding to know that our app makes the system easy to manage and that our support team has been able to provide you with prompt and comprehensive assistance whenever needed. Your kind words about our team mean a great deal to us. Thank you for your trust and support!
Best regards,
Max Brin
greatest support
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Peter!
Thank you for your wonderful review! We're delighted to hear that you had such a great experience with our support team. Your kind words mean a lot to us and inspire us to continue providing the best possible service.
Best regards,
Max Brin
We can always count on Ajax support
We can always count on Ajax support. They are very responsive and precise in resolving any issues. Thanks to Julien for his direct assistance over the phone.
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Anas!
Thank you for your excellent review! We're delighted to hear that you can always count on our support team for fast and precise assistance. It's great to know that Julien was able to help you directly by phone and make the resolution of your issue as smooth as possible. We'll be happy to share your kind words with the team. Thank you for your trust in Ajax!
Best regards,
Max Brin
connectie tussen hub en server verbroken
ik had een probleem vastgesteld (verlies van connectie tussen de hub en de server) en gemeld via mail. Niet veel later(zelfs in weekend en 's nachts) heb ik van het support-team een gedetailleerde feedback gekregen en voorstel hoe het op te lossen en te voorkomen naar de toekomst toe.
2026幎7æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hallo Gin!
Hartelijk dank voor uw positieve beoordeling! We zijn blij om te horen dat ons supportteam u snel en uitgebreid heeft geholpen met het verbindingsprobleem tussen uw Hub en de server. Fijn dat u ook buiten de reguliere uren, in het weekend en 's nachts, duidelijke uitleg en een oplossing heeft ontvangen. Bedankt voor uw vertrouwen in Ajax!
Met vriendelijke groet,
Max Brin
Il migliore supporto avuto
Supporto fantastico
Veloce ed efficiente
I miei migliori complimenti
Grazie
2026幎7æ27æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Ciao Roberto!
Grazie mille per la tua splendida recensione! Siamo felici di sapere che hai apprezzato il nostro supporto e che lo hai trovato veloce ed efficiente. I tuoi complimenti sono una grande motivazione per tutto il nostro team. Grazie per la fiducia!
Cordiali saluti,
Max Brin
Very easy to install
Very easy to install, i had Visionic system before which was a nightmare! This was super easy to install and configure!
2026幎2æ11æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello!
Thank you for your great review! We're delighted to hear that you found the Ajax system easy to install and configure. It's especially rewarding to know that it provided such a smooth experience compared to your previous system. Your feedback means a lot to us, and we're glad you're enjoying your Ajax experience.
Best regards,
Max Brin
Stability should be the heart ofâŠ
Stability should be the heart of security systems and Ajax is the most stable and reliable solution for home security. Definetely recommend for everyone.
2026幎7æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Fatih!
Thank you for your wonderful review and recommendation! We're thrilled to hear that you value the stability and reliability of the Ajax system. Providing dependable security and peace of mind is our top priority, and it's rewarding to know we've met your expectations. We truly appreciate your trust and support!
Best regards,
Max Brin
Great over all!
First of all great products, second if you contact support for any issue or recommendation they reply fast and will immediately forward any request to R&D .
One of the best manufacturers I had to go with!
2026幎7æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello!
Thank you for your fantastic review! We're delighted to hear that you're happy with both our products and our support. It's especially rewarding to know that you value our quick responses and our commitment to forwarding customer suggestions to our R&D team. Customer feedback plays an important role in helping us improve, and we truly appreciate your trust and recommendation.
Best regards,
Max Brin
Always have a good experience withâŠ
Always have a good experience with their support team, they are always helpful, courteous and they get stuff done quickly! The kit is great, I self installed, it was easy to set up and easy to install, cant complain at all.
Highly recommended if you want a top end system that is easy to use and reliable
2026幎7æ22æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Mike!
Thank you for your wonderful review and recommendation! We're delighted to hear that you've consistently had a great experience with our support team and that you found the self-installation process straightforward. It's especially rewarding to know that you're enjoying the reliability and ease of use of your Ajax system. Your trust and kind words mean a great deal to us!
Best regards,
Max Brin
Very reliable system, app and hardware
Very reliable system, app and hardware.
Only hiccup with hardware was to learn to clean the fire detector sensors. That took couple of tries. Software wise along the way for some odd reason I lost the ability to rename rooms. I sent ticket to tech support and they responded quickly. Turned out I had lost some of my system admin rights along the way (even though the app said I had full rights). Disabling permissions and enabling them again via another system administrator account resolved the matter. Now I have correct rights.
2026幎7æ25æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Janne!
Thank you for your detailed review! We're delighted to hear that you find the Ajax system, app, and hardware reliable. It's great to know that our technical support team was able to quickly identify the issue with your permissions and help you resolve it. We truly appreciate your feedback and your trust in Ajax. Thank you for sharing your experience!
Best regards,
Max Brin
Ajax Systems ããã®åç
Hello Nick!
Thank you for your kind review! We're delighted to hear that you found our team thorough and efficient. Your feedback means a lot to us and motivates us to continue providing the highest level of support and service.
Best regards,
Max Brin
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2026幎7æ23æ¥
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Ajax Systems ããã®åç
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The technical supporti is awesome!
The technical supporti is awesome:
you just scribble your question and you get the detailed answer in a few minute: it is really impressive! ð¯
2026幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello Alberto!
Thank you for your fantastic review! We're thrilled to hear that you had such a great experience with our technical support. Providing fast, detailed, and helpful answers is one of our top priorities, and we're delighted that we could impress you. Your kind words mean a lot to our team!
Best regards,
Max Brin
En temps que revendeur et installateur
En temps que revendeur et installateur, j'ai rarement fait appel au SAV, mais quand c'est le cas, réponse trÚs rapide et il y a toujours une solution. Je ne regrette pas de faire uniquement Ajax depuis 10 ans. Merci
2026幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Ava!
Merci beaucoup pour votre fidélité et pour ce superbe retour ! Nous sommes ravis d'apprendre qu'aprÚs 10 ans à installer exclusivement Ajax, notre équipe d'assistance continue de répondre rapidement et de vous apporter des solutions lorsque vous en avez besoin. Votre confiance de longue date est une véritable source de fierté et de motivation pour toute notre équipe.
Cordialement,
Max Brin
Outstanding support â extremely satisfied!
I ran into a technical issue with my Ajax security system (a firmware mismatch between the hub and the range extender, which caused several fire detectors to go offline). The IACS support team helped me resolve this exceptionally well.
What impressed me most:
- Very courteous and patient â every question was taken seriously and answered thoroughly
- Detailed, easy-to-follow instructions â step by step, so I could understand and fix the issue myself
- Fast, competent diagnosis â the root cause was identified accurately, without unnecessary detours
By the end, not only was my technical problem solved, but I also felt genuinely well taken care of throughout the whole process. Especially with safety-critical equipment like fire detectors, it's reassuring to have a support team that truly cares.
Highly recommended â thank you for the great support!
2026幎7æ24æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello!
Thank you so much for your detailed and thoughtful review! We're delighted to hear that our support team was able to help you resolve the issue with your system and provide clear, step-by-step guidance throughout the process. It's especially rewarding to know that you felt well supported and reassured while addressing a safety-critical matter. Your kind words about our team's professionalism, patience, and expertise mean a great deal to us. Thank you for your trust and your recommendation!
Best regards,
Max Brin
Support AJAX
Support trÚs réactif. Réponse et problÚmes résolus dans la journée !
2026幎7æ20æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Bonjour Laurence!
Merci beaucoup pour votre excellent retour ! Nous sommes ravis d'apprendre que notre équipe d'assistance a pu répondre rapidement à votre demande et résoudre votre problÚme dans la journée. Votre satisfaction est notre priorité, et vos encouragements sont une belle motivation pour toute notre équipe.
Cordialement,
Max Brin
I'm quite satisfied
In general, I'm quite satisfied with the Ajax alarm system. Itâs certainly not the cheapest option out there, but the peace of mind it offers without recurring subscription fees makes it completely worth it. The system is rock solid, and while I rarely need customer support, whenever I do reach out, they are fast, responsive, and extremely helpful. I previously installed a system at my mother-in-law's house, and I'm so pleased with it that I'm buying a new one for my own place now.
2026幎7æ23æ¥
èªçºçãªã¬ãã¥ãŒ
Ajax Systems ããã®åç
Hello!
Thank you for your thoughtful review and for choosing Ajax once again! We're delighted to hear that the reliability of our system and the absence of recurring subscription fees have given you peace of mind. It's especially rewarding to know that our support team has been fast and helpful whenever you've needed assistance. Your continued trust, from installing a system for your mother-in-law to choosing Ajax for your own home, means a great deal to us. Thank you for your recommendation and support!
Best regards,
Max Brin
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