Ajax Systems レビュー 

Ajax Systems からの回答

2026年6月12日

Bonjour,

Merci beaucoup pour votre retour positif. Nous sommes ravis d’apprendre que vous trouvez le système d’alarme fiable et que vous appréciez la visibilité complète offerte par l’application mobile. C’est un plaisir de savoir que vous recommandez Ajax comme solution de protection.

Bien cordialement, Max Brin.

Ajax Systems からの回答

2026年6月12日

Buongiorno!

Grazie per la sua recensione e per le sue gentili parole. Siamo lieti di sapere che il nostro team è stato in grado di assisterla nella risoluzione dei problemi e nella configurazione del sistema. Offrire un supporto disponibile ed efficace è una delle nostre priorità.

Cordiali saluti, Max Brin.

Ajax Systems からの回答

2026年6月12日

Bonjour Christophe,

Merci beaucoup pour votre commentaire enthousiaste ! Nous sommes ravis d’apprendre que vous êtes satisfait de notre matériel. Votre confiance et votre appréciation nous motivent à continuer à offrir des produits et des services de la plus haute qualité.

Bien cordialement, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hallo,

vielen Dank für Ihre tolle Bewertung. Es freut uns sehr zu hören, dass unser Support-Team Ihnen so schnell helfen konnte und Sie innerhalb weniger Minuten hilfreiche Lösungsvorschläge und Unterstützung erhalten haben. Besonders schön ist es zu wissen, dass Ihr Problem schnell und vollständig gelöst werden konnte.

Vielen Dank für Ihr Vertrauen und Ihre freundlichen Worte an unser Team.

Mit freundlichen Grüßen, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hello Alan,

Thank you for your detailed review and for choosing Ajax. We're delighted to hear that your system has been performing well and that you find it user-friendly and easy to operate. It's especially rewarding to know that it gave you peace of mind while you were away, knowing your property was protected. We're also pleased that our support team was able to answer your notification-related question quickly and effectively.

Thank you for your trust and for your kind words about our technology and support.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hello Konrad,

Thank you for your wonderful review. We're delighted to hear that you found the Ajax system easy to install and simple to configure and use. It's especially rewarding to know that our Technical Support team impressed you with their quick responses and effective solutions. Your feedback means a lot to us and motivates us to continue providing the highest level of service.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hello,

Thank you for your kind feedback. We're delighted to hear that our support team was able to assist you with recommendations for your outdoor camera settings. It's also great to know that you were satisfied with the response time, especially considering the time difference in Australia. We truly appreciate your trust in Ajax and your recognition of our team's efforts.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月18日

Hello,

Thank you for taking the time to share such detailed feedback. We appreciate your comments regarding the app experience, including the organization of settings, the use of symbols and terminology, and the complexity of configuring notifications for additional users. Feedback like this is extremely valuable, as it helps us better understand where the user experience can be improved.

At the same time, we’re delighted to hear your praise for our support team. Knowing that they were prompt, courteous, patient, and committed to helping you find a solution means a great deal to us. We’ll be sure to share your kind words with the team.

Thank you again for your thoughtful review and for helping us improve.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hello Paul,

Thank you for your thoughtful review and for choosing Ajax. We're delighted to hear that your experience as a new user has been positive and that our technical and general support teams have been responsive and helpful. Adopting a new system often comes with a learning curve, so we're glad to know you're making the transition successfully. We also appreciate your sense of humor regarding our products — we'll keep working hard to get as close to magic as possible!

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月18日

Hello,

Thank you for your kind feedback. We’re delighted to hear that you found our support both quick and helpful. Providing fast and effective assistance is something we strive for every day, and it’s great to know that this was reflected in your experience.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月12日

Hallo Ivo,

Hartelijk dank voor uw mooie review. We zijn blij om te horen dat u het Ajax-systeem eenvoudig in gebruik vindt en dat u de mogelijkheid waardeert om het systeem stap voor stap uit te breiden met verschillende apparaten. Ook doet het ons plezier dat onze online helpdesk u snel en oplossingsgericht heeft kunnen ondersteunen bij uw technische vraag.

Met vriendelijke groet, Max Brin.

Ajax Systems からの回答

2026年6月12日

Bonjour,

Merci beaucoup pour votre retour positif. Nous sommes ravis d’apprendre que vous avez apprécié la rapidité de nos réponses ainsi que leur précision. Offrir une assistance efficace et de qualité est une priorité pour notre équipe, et votre satisfaction est notre plus belle récompense.

Bien cordialement, Max Brin.

Ajax Systems からの回答

2026年6月9日

Buongiorno!

Grazie per la sua recensione. Siamo felici di sapere che è soddisfatto del suo sistema di allarme Ajax. La sua fiducia e il suo apprezzamento sono molto importanti per noi.

Cordiali saluti, Max Brin.

Ajax Systems からの回答

2026年6月18日

Hello Pam,

Thank you for your feedback. We’re pleased to hear that our email support team was able to assist you promptly and effectively with the keypad battery issue.

We also appreciate you sharing your experience regarding the repeated "lid not closed" notification. While we're glad that a workaround was found and that the issue has not significantly impacted your experience, feedback like this is valuable to us as we continue to improve our products.

It’s great to know that the system is working well overall and that you find the mobile app convenient to use.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月18日

Hello Ihor,

Thank you very much for your wonderful feedback and for choosing Ajax to protect your home. We’re delighted to hear that you’ve had a great experience with the system and appreciate your kind words.

We also appreciate you sharing your experience regarding the account registration process. We understand how inconvenient it can be to discover that an old account is already associated with your current email address and phone number. While account security is a top priority, feedback like yours helps us better understand where the user experience could be improved. Your suggestion regarding account merging has been noted and will be shared with the relevant team for consideration.

Thank you again for your trust and support.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月9日

Hello Francesco,

Thank you for your kind words and positive feedback. We're delighted to hear that you were satisfied with the service and professionalism of our team. Your appreciation means a lot to us and motivates us to continue delivering the highest level of support.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月9日

Hallo,

Hartelijk dank voor uw uitgebreide review en voor het delen van uw ervaring. We zijn verheugd om te horen dat uw Ajax-systeem na meer dan zes maanden gebruik uitstekend bevalt. Het is fijn om te weten dat u de gebruiksvriendelijkheid waardeert en dat het systeem, net als uw vorige installatie, betrouwbaar functioneert zonder valse alarmen.

Wij waarderen uw vertrouwen in Ajax en wensen u nog vele jaren zorgeloos gebruik van het systeem.

Met vriendelijke groet, Max Brin.

Ajax Systems からの回答

2026年6月9日

Buongiorno!

Grazie per la sua recensione. Siamo lieti di sapere che apprezza la struttura del sistema, la vasta gamma di opzioni disponibili e la sua affidabilità. Il nostro obiettivo è offrire soluzioni flessibili e sicure che possano soddisfare esigenze diverse, e il suo feedback ci conferma di essere sulla strada giusta.

Cordiali saluti, Max Brin.

Ajax Systems からの回答

2026年6月9日

Hello Stefanie,

Thank you for your kind review. We're delighted to hear that you found our support fast, friendly, and competent. Providing efficient and professional assistance is what we strive for every day, and it's wonderful to know that your experience met your expectations so well.

Best regards, Max Brin.

Ajax Systems からの回答

2026年6月9日

Buongiorno Alessandro!

La ringraziamo sinceramente per la sua splendida recensione e per aver condiviso la sua esperienza. Siamo felici di sapere che il nostro team di assistenza abbia saputo rispondere alle sue domande tecniche con competenza, precisione e attenzione. Offrire un supporto professionale e realmente orientato al cliente è uno dei nostri obiettivi principali, e leggere che questo impegno viene percepito e apprezzato ci riempie di soddisfazione.

Grazie per la fiducia riposta in Ajax e per la sua raccomandazione. Commenti come il suo sono una grande motivazione per tutto il team.

Cordiali saluti, Max Brin.