Alamy レビュー 

348
•
TrustScore 5段階評価の2

1.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

From a contributing photographers perspective their rates could be considered tantamount to slave labour. Oct 2026 - 4 images sold. Earnings less than $10. All sold granting rights in perpetuit... もっと見る

企業が回答しました

5つ星のうち1の評価

Alamy promises an image of 20 MB (507,2 KB compressed), format 3072 x 2278 px, 300dpi, but after payment they send an image of 240 KB, format 1642 x 1218 px, 150 dpi. Poor quality. Don't trust Alamy... もっと見る

企業が回答しました

5つ星のうち5の評価

I've had nothing but amazing service from the Alamy team. Wonderfully helpful and super responsive. My #1 choice.

5つ星のうち1の評価

No site não tem informações precisas .sem tradução confiável pro português . Não tem local pra devolução caso vc se arrependa ou não goste do produto . Os.contatos não respondem . Se respondem com in... もっと見る

企業情報

  1. メディア会社

当該企業による記述

Alamy is the world’s most inclusive content collection of creative and editorial photos, vectors, 360-degree images and videos from individual photographers, picture agencies and archives. Its global contributor base supplies upwards of 150,000 new images a day to the online platform. Founded in 1999, Alamy was built on a vision to change the world of picture buying. The collection offers creative and editorial content sourced from a network of over 100,000 photographers, content creators and 650 contributing agencies and archives. With three global sales hubs; Alamy serves a global customer base covering the news, publishing, advertising, design, corporate and broadcast sectors. Be braver. Go further. Own the blank page.


連絡先

1.8

期待以下

TrustScore 5段階評価の2

348件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

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ネガティブなレビューの 90%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.8

すべてのレビュー

(348)

過去12か月のレビュー数: 55件

レビューを書く
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5つ星のうち1の評価

This company is so unethical

This company is so unethical. I canceled order literally 10 seconds after I realized it was just a print of a lantern. I emailed them and the still putting the order through and claim it’s their policy. $166 dollars for lantern prints. How ridiculous!!!

2024年10月5日
自発的なレビュー
5つ星のうち5の評価

Good service

As a contributor to Alamy, I can say that it treats its contributors well and provides good, friendly and efficient service.

2024年8月14日
自発的なレビュー
5つ星のうち1の評価

I purchased a license in good faith on…

I purchased a license in good faith on their website to use it on a client’s website (we are a web design agency). I followed the process and paid honestly. At no point was I given a choice of license, or at least I don’t recall. Today, I received a fine of over 400 euros without prior warning. I am willing to acknowledge that I may have made a mistake, and I’m open to adjusting the license if necessary. However, after 15 email exchanges, it’s clear that their only concern is the fine. Avoid them, as this procedure feels abusive, if not extortionate.

2024年10月2日
自発的なレビュー
5つ星のうち2の評価

Image review system is weird

Image review system is weird.
First of all, it refused photo as lacking definition, while there was obviously no such problem. Another photo of the same quality has been accepted. I would think that photos are being reviewed by AI and not by human, if not for insanely long waiting time.

2024年9月23日
自発的なレビュー
5つ星のうち2の評価

Doesn't (and never has done) Android.

Doesn't (and never has done) Android.
Woeful experience trying to upload via Android... they don't seem to realize there are platforms other than Windows and nowadays people want upload on the fly via phones and tablets not great big laptops.
Metadata input a pain whilst on the road
Very old fashioned

2024年9月10日
自発的なレビュー
5つ星のうち1の評価

Extremely Distressing Experience with Poor Customer Service and Unexpected Charges

My experience with Almary.com was extremely disappointing and distressing. The customer service was not just poor; it was almost nonexistent. I felt coerced into paying an outrageous and unexpected charge of £450, which was not clearly communicated or justified. This charge was a significant financial burden, causing me severe stress and emotional turmoil. The lack of empathy and assistance from their customer service team only added to the distress, leaving me feeling ignored and helpless. The entire ordeal was overwhelming and unacceptable. I strongly urge Almary.com to overhaul their customer service practices and ensure complete transparency in their billing processes to avoid causing such harm to others in the future.

2024年7月29日
自発的なレビュー
5つ星のうち1の評価

"with Photo Review System

Here is the corrected message in English:

The photo review system is not working properly. I have tried many times, and many batches have been rejected without any reason. The same images, when submitted individually, were accepted. I really don't understand! Honestly, this is completely unacceptable.

2024年7月28日
5つ星のうち5の評価

Great Customer Service

I have been very impressed at my dealings with Alamy. It is obvious from Google searches and looking at their website that they have a comprehensive range of images available to license. What’s not so immediately apparent is that this is also backed up by outstanding customer service. I recently purchased images to use in my next novel, and after I had purchased four of them, I realised I would’ve been better buying a package deal. Alamy it would’ve been perfectly within their rights to say that once the images had been downloaded and paid so they could not be refunded, but they immediately agreed to do this once I bought them as a package.

Even more helpfully, when I made a mess of doing this, they patiently sorted out the problems I have caused for myself and now I have the images at an even lower price.

It was great when companies go above and beyond what is required of them, and this is the case in this instance. Well done!

2024年7月9日
自発的なレビュー
5つ星のうち1の評価

STAY AWAY FROM THESE PEOPLE - EXTORTING INNOCENT PEOPLE AND SMALL BUSINESSES

STAY AWAY FROM THESE PEOPLE, they have decided to TAKE ADVANTAGE of my dad's small business, claiming we have used their image without paying when WE DID NOT! I am being ignored by phone and email by ALAMY when ask to speak to their team, getting out of UK copyright agent to try and claim money from my dad's small business. We have showed many times we have not broke any rules, they are still emailing and asking for money. STAY AWAY FROM THEM, if you are bigger and have money, please take them to court,

2024年7月7日
自発的なレビュー
5つ星のうち1の評価

Alamy are basically a scam company pretenting to be the same as shutterstock or dreamstime

As you can tell from all the negative reviews (the positives are from people involved with the company) Alamy are basically a scam company pretenting to be the same as shutterstock or dreamstime.. They have low quailty images, most of lifted of other websites. There main business however is the Image Copyright Infringement Scam......

2024年6月19日
自発的なレビュー
5つ星のうち1の評価

SCAMMERS!

SCAMMERS!! I paid for a digital image claimed to be 49.4 Mb. When I paid and downloaded it was 2Mb. I read the reviews here and searched the image on Google. The Copyright seems to belong to Colin Smedley who sells on Photo4me. Fortunately I paid with Paypal and took out a dispute asking for the full size and proof of copyright. They did not reply and I eventually got my money back from Paypal. Do not even think to deal with them they are scammers

2024年5月19日
自発的なレビュー
5つ星のうち1の評価

Beware

These clowns contacted me, claiming infringement of rights and asking for money. I pointed out that the image I have on a website was not theirs and is clearly watermarked to another provider. Scam artists. Beware.

2024年5月31日
自発的なレビュー
5つ星のうち1の評価

Not worth contributing for them

I have been selling online photographs since 2017.
Since I started selling online, I made $500US with Adobe Stock, $572US with Shutterstock and only $27US with Alamy.
I have the same portfolio over the 3 platforms and Alamy by far takes the most % of them all.
Time to delete my account.

2024年5月30日
自発的なレビュー
5つ星のうち1の評価

Scammers threatening to sue an underage student

I am a 16 years old, school going student who wish to be a web developer one day. I started one educational travel blog website for my learning with no commercial intent and it had zero traffic. Unknowingly, i used one image from google search. In April, they sent me email through fairlicensing to pay 450 pounds for "copyright settlement". They possibly think i live in Europe but i do not. I live in a small country in Asia and there is no way i can afford so much money even in my lifetime. Millions of people sleep without food in my region and i don't have a father. I am so scared i deleted my website forever and crying due to unimaginable stress. Surely suing a kid for using one image from google will get them good press coverage.

2024年4月1日
自発的なレビュー
5つ星のうち1の評価

I have been submitting pictures for Alamy

I have been submitting pictures for the past 4 years and only made $61.86 of which Alamy takes $-49.49 in commission. Honestly, find another company to submit or take your pictures from Alamy is unreliable and useless I hope this company goes bankrupt and the industry actually pays photographers a fair wage or a fair price for their work.

2024年5月23日
自発的なレビュー
5つ星のうち1の評価

Alamy is using minor pictures without parents concent!

Alamy is using pictures of my minor child. They do NOT have authorization to sell pictures of my minor child! This picture does have a copy right. It is not to be used! This is horrible that this sight will use minors without the parent consent!

2024年4月26日
自発的なレビュー
Alamy ロゴ

Alamy からの回答

Dear Julie,

Thank you for bringing this copyright issue to our attention. We take intellectual property rights very seriously at Alamy and appreciate you contacting us.

To investigate this matter thoroughly, we kindly ask you to contact our dedicated copyright support team directly at copyright@alamy.com. You can also copy sales@alamy.com for additional assistance.

In your email, please include the following information:
Image ID: This can be found beneath the image in question.
Your Full Name
Your Preferred Contact Email Address
Our copyright team will be able to investigate your concerns promptly and provide further assistance.

Sincerely,
The Alamy Team

5つ星のうち1の評価

should really have zero for stealing…

should really have zero for stealing images of our business and staff with zero permission, unreal that they can then sell images of our store front and interiors for up to £40.00 which could in turn encourage fraud or imposters

Looking into the legality of this, and if they have broken any laws civil or otherwise, we will take action.

Anyone interested and who feels the same feel free to message me.

2024年4月24日
自発的なレビュー

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