Super easy to work with everyone at Alchemy. They helped answer any questions I had and the 30 day return period made it easy to test the bike before I felt locked into buying it. One note, once you t... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I bought an Alchemy bike 3 summers ago and absolutely love the Arktos. Turns Hard Money and Scraggy into Disneyland for adults. The factory set up is amazing and I'll never have to upgrade anything.... もっと見る
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe ju... もっと見る
企業が回答しました
Just upgraded my old first generation Arktos to the newest Arktos. I loved my old Arktos, but WOW - the new generation Arktos is a dream to ride! From climbing to descending to handling - everything... もっと見る
企業情報
当該企業による記述
Custom, Fabricator-Direct Bikes from Golden, CO.
連絡先
18475 W Colfax Ave, Unit 140, 80401, Golden, 米国
- 720) 535-4444
- hello@alchemybikes.com
- alchemybikes.com
4.4
優良
186件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Might be going back for bike #3....!
My first experience was building a titanium gravel bike. I brought in the gravel bike I was riding at the time, and a custom road bike that is extremely comfortable to ride. I wanted this Alchemy gravel bike to be as comfortable as my road bike, but could also handle gravel roads like the current gravel bike but also go off the beaten path like a mountain bike. While I didn't need for this new gravel bike to handle technical mountain bike trails, I wanted it to handle single track that had some roots and rocks. What ended up being built was an amazing and comfortable gravel bike that was extremely versatile, stable, and rowdy-FUN! I couldn't be happier with the entire process and I absolutely love my gravel bike!
My first experience was great, that I went back when I was looking to upgrade my mountain bike. Alchemy was the ONLY bike shop that had demo bikes. While I would be more comfortable on a small frame, the Arktos 130, that has 'flip chip' where the back wheel could be swapped between 27.5 and 29, the medium frame with the smaller wheel made this bike easy to ride. I'm barely 5'4" and the Arktos 130 mixed wheel pedals easy uphill, goes up and over and down stuff easily with the bigger wheel upfront, but easy to get through turns with the smaller wheel in the back. It feels like it hugs the trail with ease making the flowy stuff fun and fast!
N+1!!
2022年7月18日
自発的なレビュー
Awesome service,Bike came with…
Awesome service,Bike came with unexpected extras and was setup ready to ride.Bike feels awesome so far.
2022年11月7日
Arktos 120
Ordering was easy. Alchemy took my measurements and other data and used them to configure the bike for me prior to shipping. Bike came well packed and mostly assembled. Good communication from Alchemy during the process and great customer service.
2022年11月14日
After the Best bike buying experience…
After the Best bike buying experience I've ever had and now am in love with this bike,
So I have an important question for Alchemy?
"Will you marry me"
2022年10月18日
If you get a bike don't get a custom one
My experience on getting a new custom road bike was abysmal. Per reviews it seems OK if you are getting a prefab one (you can take that back) - My real issue was the toe overlap, it was way too much for my tastes.
Bryce was both dismissive and condescending to me during all of this. I was no peach to work with but then again I had 10K invested
2022年5月6日
Alchemy Bikes からの回答
Ah, yes! The dreaded issues that can come from the challenges of custom bike geo are very real. We are sad to hear about your negative experience. We are always striving to improve the experience for our riders, so we will surely take this to heart. Love it when someone admits their own share of the responsibility for a negative experience, but we believe the responsibility lies with the seller. It's rare, but sometimes the custom experience lends itself to missed expectations and for that, we are sorry. Thank you for your review! We will do better.
Didn’t appreciate the (condescending)…
Didn’t appreciate the (condescending) attitude I received. But then again it’s not the first time this has happened with Alchemy. Love the bike, but the customer service could be better. Or maybe just hire nice people. Definitely does not make me want to spend more $ on another bike if they give 0 F’s toward an existing customer.
2022年11月23日
Alchemy Bikes からの回答
Thank you for letting us know! We are absolutely dedicated to making our riders' experiences the best they can possibly be. We absolutely love our customers, so let's figure out how to make this one right for you. Someone from our team will reach out today. We are committed to you!
Best bike “shop” I have ever bought…
Best bike “shop” I have ever bought from. Totally dialed in from the moment it got home. I would recommend and purchase from Alchemy again.
2022年7月21日
Very knowledge stab bike came ready
2022年11月9日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。