We'd been with this branch for 19 years for a rental flat we own in Docklands. In January 2026 they raised AML paperwork requirements and gave us a tight deadline to provide documents. The fee ca... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We'd been with this branch for 19 years for a rental flat we own in Docklands. In January 2026 they raised AML paperwork requirements and gave us a tight deadline to provide documents. The fee ca... もっと見る
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AVOID at any cost! Very rude and unprofessional team!!! Any landlords please stay away! We have made a big mistake signing up with this agency. Renewable fees for an existing tenant are rip off (over... もっと見る
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Alex neil is hands down way the worst estate agent in london. They continuously ignore emails, necessary repairs and won’t hesitate to lie over the phone. All reviews here are either 5’s or 1’s, wh... もっと見る
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Alex Neil is the property managers for the flat i have been renting for few years. The flat needed some renovation works this year. Kyra and Sufaida were very helpful during the process. Despite the f... もっと見る
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Alex Neil is your trusted local estate agency in Rotherhithe, Canada Water, Surrey Quays, Canary Wharf, Docklands and East London. We deliver our full range of services throughout these areas. We have decades of history selling residential properties from our Canary Wharf & Docklands and Rotherhithe & Canada Water offices. Founded in 1984, our offices have cultivated an excellent reputation for consistently delivering first-class sales services. We specialise in property sales and advertise our portfolio on our website and the major UK portals. Furthermore, we promote our business and selected properties globally, utilising 94 international portals in 61 countries, reaching around 100 million potential buyers. South of the River Thames, we focus our coverage on Rotherhithe, Surrey Quays, Canada Water, adjacent Bermondsey, Shad Thames, Tower Bridge, and east through Deptford, New Cross, Greenwich, and Blackheath. On the opposite side of the river, we sell property in Canary Wharf, Docklands, the Isle of Dogs, the Royal Docks, Canning Town, Wapping, Limehouse, Poplar and East London's Bow, Bethnal Green, Mile End, and Hackney. Our customers have complimented our service standards with high ratings on Google. We have received multiple prestigious awards from allAgents and the British Property Awards, including "Best Estate Agent in London". Alex Neil is a longstanding member of The Property Ombudsman Scheme. Sellers and buyers can rest assured that they deal with a responsible, professional business regulated to the highest industry standards, whether you are selling or buying a property. We remain the estate agent of choice for people with property requirements in Rotherhithe, Canada Water, Surrey Quays, Canary Wharf, Docklands and East London. We invite you to book your free Property Valuation with us today.
2 Westferry Road, E14 8JT, London, 英国
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Very well organised individual, who was straight to the point and easy to work with. Glad that I was able to meet this young man and I was very satisfied with the service.

Alex Neil Estate Agents からの回答
Great service and was able to secure my first choice property thanks to the help of Maciej. Would definitely recommend!

Alex Neil Estate Agents からの回答
Really appreciate the support and help provided by Maciej and his colleague, did an excellent job helping me find a property to let in these tough circumstances.

Alex Neil Estate Agents からの回答
I dont usually do reviews but because of the great customer experience I had with Morel ! It Was just so amazing I had to write a review. He helped me get the perfect place for me ! His attention to detail was just superb helped me think about things I did not before . I am super grateful! And I recommend him ! X100

Alex Neil Estate Agents からの回答
I am so happy that a friend recommended this to me. Morel really helped me, he has been so good to me in finding a house that I was pleased with. His customer care has been amazing and it’s amazing how he pays attention to every little detail. He helped me go through some properties and he was able to find just the one that was right for me! I would recommend 1000x. Thank you Morel

Alex Neil Estate Agents からの回答
I had no idea nor guidance regarding properties or which one I actually needed. But Morel really helped and was so patient with me, and with an outstanding attention to details was able to come out with a result that I’m happy with. I’d recommend him a thousand times. Really top lad.

Alex Neil Estate Agents からの回答
Wow I don’t know where to start from, I’ve been extremely delight with Alex Neil and in particular Morel and Goodie the service provided is just amazing.
I’m now enjoying life in my new home

Alex Neil Estate Agents からの回答
I’ve been extremely pleased with the service provided to me by Morel and Alessandro I will recommend Alex Neil very good company

Alex Neil Estate Agents からの回答
An amazing estate agents in all regards, Morel in particular was so helpful, excellent customer care. Really helped me make my mind up when I was caught at a crossroads when deciding between properties. Would definitely recommend to anyone in need

Alex Neil Estate Agents からの回答
Morel is a top guy, Ready to answer any questions I had and helped me find a property at the price I was looking for. Amazing Customer Experience I would definitely recommend him to anyone that is looking around for property

Alex Neil Estate Agents からの回答
Sold my house through Alex Neil
Excellent service received from Matteo and Sara who helped with the whole process from valuation to offer and exchange.
Would highly recommend them

Alex Neil Estate Agents からの回答
Morel has been amazing he helped me and was very good I will recommend hi

Alex Neil Estate Agents からの回答
Morel is a good guy we last a short time to find a place but he helped us especially with the reference.

Alex Neil Estate Agents からの回答
Finding a new home is hard at the best of times, let alone in the middle of a pandemic. However, Sara's professionalism and expert knowledge made the whole process a lot less painful. We couldn't be happier with the service and are now happily settled into our new home. Thank you Sara!

Alex Neil Estate Agents からの回答
Morel was fantastic! He was very informative and knows exactly what he’s talking about. Would recommend his services to everyone looking for a home.

Alex Neil Estate Agents からの回答
Renata has been a fantastic person within the Alex Neil team to help me in my search for a property. She has been very accommodating and helpful in conducting views of properties that match as close to my requirements as possible within the budget.

Alex Neil Estate Agents からの回答
On my journey to my new home I came across a kind agent whom gave me a huge insight the area , thank you Renata I appreciate your time.

Alex Neil Estate Agents からの回答
Grace has always been helpful and on top of the cases whenever I need her assistance! I would recommend her to everyone and hopefully we will be getting in touch in the future!

Alex Neil Estate Agents からの回答
Thanks Grace Ellis for excellent customer service. U were pretty amazing, very patient and consistent. Will definitely recommend. Thumbs up

Alex Neil Estate Agents からの回答
I would like to show my appreciation to the effort of Renata. She communicate efficiently and in a professional manner. She is a very good listener in order to find the exactly place that you want. I strongly recommend her to find the perfect flat!

Alex Neil Estate Agents からの回答
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