Algbra ロゎ
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Algbra レビュヌ 

348
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TrustScore 5段階評䟡の4

3.9

銀行
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5぀星のうち1の評䟡

Emailed today in regards to account being closed, sent proof of PayPal payments they were questioning but still closed. Now being advised my money can take 28 days to be released into another bank!! S... もっず芋る

䌁業が回答したした

5぀星のうち4の評䟡

Support is slow and everything is a hit or miss, rewards take ages to credit but otherwise 1.5% is pretty good for a non-credit card card for rewards. Update - Raising this to 4 stars as the reward... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My onboarding was very smooth and I have used my Algbra card during holidays in multiple countries smoothly. The FX rates are good and Algbra have solid fraud detection processes which I realized whe... もっず芋る

䌁業が回答したした

5぀星のうち3の評䟡

Genuine feedback, Nice bank and lovely initiative, Alhamdulillah. However Customer Support could be much better; you could be waiting a day or more for emails to be replied to, no telephone contact... もっず芋る

䌁業が回答したした

䌁業情報

  1. 銀行
  2. 代替金融サヌビス
  3. 金融機関

圓該䌁業による蚘述

Algbra is a digital ethical finance platform empowering overlooked communities by connecting their finances with their values.

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3.9

ほが満足

TrustScore 5段階評䟡の4

348件のレビュヌ

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1぀星

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.9

すべおのレビュヌ

(348)

過去12か月のレビュヌ数: 14件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Monzo but sharia compliant and with much better service

Not only a mobile bank matching the convenience of Monzo and Revolut, but one that exceeds both in customer service. Furthermore they are sharia compliant and very ethical in their offerings, with an added focus on the monitoring and reduction of one’s carbon footprint.

2024幎9月3日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

We really appreciate the review! Exceeding in customer service whilst being Sharia Compliant is at the heart of what we do 😊 I have passed your feedback along to the team!

5぀星のうち5の評䟡

10/10 customer service

10/10 customer service

2024幎8月27日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you so much for your kind review! Your feedback has been passed along to our Customer Support Team.

5぀星のうち1の評䟡

I have been trying to call them since


I have been trying to call them since Thursday and have had no luck the phone just goes to their voicemail after clicking pressing the options and they do not reply quick on email. I have called during their opening hours to make sure that I can get in touch with them and still nothing. I have asked for help and someone to speak to twice on the in app customer service and no one has replied. This is a Terrible and frustrating experience

2024幎8月26日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks for your review Daniel, but this doesn't sound quite right. I can see that our team have been in regular contact with you via email since Wednesday 21st, and are waiting for you to provide some further information which they haven't yet received. If you could provide this at your earliest convenience, it would allow us to resolve any outstanding issues faster for you.

5぀星のうち5の評䟡

I’ve never had a problem with Algbra my


I’ve never had a problem with Algbra my moneys always been safe.. and the customer services work fast to resolve any issues you may have highly recommend they also have cubes were you can safely save your money and sending and receiving money is fast

2024幎8月21日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

We really appreciate the review Charlene! Keeping your money safe is at the heart of what we do, and we're happy to hear that you're enjoying our Cubes feature 😊

5぀星のうち5の評䟡

User friendly app

User friendly app, and supportive customer support.

2024幎8月20日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks Mostafa, we really appreciate the positive feedback 🙌

5぀星のうち1の評䟡

Algbra are keeping my money it's been 3


Algbra are keeping my money it's been 3 days now and nothing I shall be taking further action against the company 😡 bearing in mind I have functional neurological disorder as far as new I thought thay were a bank account so thay have shut my bank account down with my money in there of £1800 I am so stressed and upset by this. I was saving for my wetroom and thay have took my money 🙁

2024幎8月14日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

As a regulated financial institution, we sometimes need to reach out to learn a bit more about our customers' ongoing use of their account. Whilst this is normally a quick process, should you refuse to provide the information requested, it can take longer.

If you wish to discuss this further, please email support@algbra.com

5぀星のうち1の評䟡

Algbra are withholding everybody’s


Algbra are withholding everybody’s money whether it be incoming or outgoing payments, how very CONVENIENT that these undisclosed “technical issues” always result in these companies keeping people’s money with no specified time scale. Absolute disgrace.

2024幎8月14日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Hey Leigh, it sounds like you might be referring to a technical issue from earlier in the week, in which some transfers were delayed. I'm happy to say that this is now resolved and any delayed transfers have been processed. If you'd like to discuss this further, please send us an email to support@algbra.com 😊

5぀星のうち1の評䟡

I sent funds to my little cousin


I sent funds to my little cousin account from my Lloyd’s, and money was held, I contact them through my Algbra account with my transaction history, with my details still haven’t heard anything from them, she needs the money to move to a new house, as will have to pay for truck and other things.

2024幎7月30日
自発的なレビュヌ
5぀星のうち1の評䟡

Scam bank

Scam bank, stay clear.
App is very buggy and keeps locking you out. No support from customer service as they are very slow to respond and only solve half the problem.
So essentially you can pay in, but good look trying to get money out.

2024幎7月24日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

I'm really sorry to hear that Nadeem, I've popped an email over to you now to look into this directly as we of course want to make sure that we get any issue you're facing sorted as soon as possible.

5぀星のうち1の評䟡

Not Returning my Money!! Total scam.

Won’t return my Fund after deactivated account received a payment.

I received a payout from my brokerage account, unfortunately my deactivated Algbra account was set up with my brokerage account. It’s been a month and half. They still not returning my funds back to me. They won’t give a reason for the deactivation of my account. Despite giving them all the evidence and information as source of my income and other private information. I guess deactivating my account without a reason is within their rights. However, holding someone’s money in is not a nice thing.

People has expenses to pay, having my hard earned money being blocked by some dodgy online bank is extremely stressing.

2024幎5月27日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thank you for taking the time to leave your review here Sayem. I'm happy to see that the issue has been resolved but please do let us know if there's anything else that we can help with by sending an email to support@algbra.com, and our team will be more than happy to assist 😊

5぀星のうち5の評䟡

Been with this bank since the beginning


Been with this bank since the beginning and it’s the best bank I’ve used service is great polite customer service and get cash back when spending overall great

2024幎7月2日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Your kind words and loyalty mean the world to us Helen! Thanks for being with us since the beginning, we can't wait wait to show you what we have in store 🙌

5぀星のうち1の評䟡

Tried to apply but they have refused my


Tried to apply but they have refused my application:(

2024幎6月24日
自発的なレビュヌ
Algbra ロゎ

Algbra からの回答

Thanks for your review Jessie, and thank you for your interest in joining the movement. Sorry to hear that we weren't able to accept your application on this occasion.

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