My order arrived within the tracking time and arrived safe and not damaged. I am absolutely thrilled with the 100 blocks I can’t wait to try them out. Thank you Alice your book is is a book of wonderf... もっと見る
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You are in England , I’m in Australia… I cannot believe how quick my 2 orders arrived here, seriously. I ordered Alice’s Wonderland Sampler quilt Book because it looked so stunning and when it arriv... もっと見る
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I was able to download my pattern very easily and looking over the directions, they appear to be well written. I am really happy with my purchase.
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The pillow covers I received from Alice Caroline are lovely. They are just as described and beautifully made. They are perfect on my couch in my sunroom. Shipping costs were reasonable even though th... もっと見る
企業が回答しました
企業情報
当該企業による記述
Alice Caroline sell beautiful Liberty fabric, patterns, notions and kits. Liberty fabric is synonymous with classic florals, charming colour palettes and delicately detailed prints. Liberty’s now legendary fabrics are printed on impossibly soft fine, high thread count 100% cotton Tana Lawn® fabric. Alongside traditional archive prints, new designs and colour palettes are created in the renowned Liberty design studio for each of the seasonal collections. We stock a huge range of classic and new season prints, carefully curated to make sure we offer the best and the most lovely fabric Liberty has to offer.
連絡先
Darkes Barn West, Conderton, Near Tewkesbury, Glos,, GL20 7PP, Near Tewkesbury, 英国
- 01386 725000
- orders@alicecaroline.co.uk
- alicecaroline.com
4.9
優良
449件のレビュー
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Excellent service
Excellent service, very helpful staff member. Beautiful materials. Arrived on time.
2024年12月20日
自発的なレビュー
Alice Caroline からの回答
Thank you for taking the time to leave a review. We are delighted to hear your order arrived on time and you are pleased with our service.
Happy Sewing
Alice Caroline Team
Lovely place to shop the delivery was…
Lovely place to shop the delivery was perfect and wrapped to perfection fabric was better than expected and at a great price ,will always try to save up too put bigger order in has it cuts down on postage many thanks
2024年12月28日
自発的なレビュー
Alice Caroline からの回答
Thank you for taking the time to leave a review. We are delighted to hear you are happy with your purchase and the service you have received.
Happy Sewing!
Alice Caroline Team
AMAZING Customer Service
I placed a small order just before Christmas. Unfortunately the wrong items were sent. After emailing Alice caroline they replied immediately and have since rectified the situation.
Excellent customer service, just before closing for Christmas and on a relatively small order. Thank you !x
2024年12月24日
自発的なレビュー
Alice Caroline からの回答
Happy to help and thank you for your understanding regarding this mistake on our part.
Happy New Year and Happy Sewing!
Alice Caroline Team
Colourful Liberty Fabrics to dream about
Easy to navigate website. Large range of beautiful colourful fabrics. Reasonably priced. Thank you
2025年1月1日
自発的なレビュー
Alice Caroline からの回答
Thank you for taking the time to leave a review.. we are grateful and hope you enjoy your fabrics.
Happy Sewing
Alice Caroline Team
Order not received
I got an email from you asking for me to review my order. My problem is that I haven't yet received my order from you. I have emailed you twice to have you check to see if there is some sort of problem but have not received a reply from either of my emails. I am very disappointed because I was so excited about the EPP BOM.
2024年12月22日
自発的なレビュー
Alice Caroline からの回答
Hello Kathy,
Thank you for getting in touch. We will be happy to help you however we have not received any emails from you I'm afraid. Please can you supply more information regarding your order including your order number and then contact us with those details via the email on our website.
Having checked our system, we can see one order in your name for the new Flower Garden QBOM subscription which begins in 2025. As yet no money has been taken as the subscription doesn't start until next year. As this is also a quarterly subscription the first payment and shipment of goods is not until March 2025.
Customer services will be open until close of business today, Monday 23rd December and then reopens on Thursday 2nd January.
Best Wishes,
Alice Caroline Team
Alice Caroline からの回答
Thank you for taking the time to get in touch... how kind. Your feedback is very much appreciated by the whole team.
Happy Sewing!
Alice Caroline Team
Absolutely beautiful fabric and very…
Absolutely beautiful fabric and very speedy delivery thankyou
2024年12月15日
自発的なレビュー
Alice Caroline からの回答
You are most welcome, so pleased you are happy with your order.
Thank you for getting in touch.
Happy Sewing!
Alice Caroline Team
I have received the quilt set however I…
I have received the quilt set however I am saving it, but the fabric looks amazing. I also did the first sew along and thoroughly enjoyed it and made quite a few of the items, the ladies were amazing. Always packed beautifully and make me feel valued.
2024年12月6日
自発的なレビュー
Alice Caroline からの回答
Thank you for your kind words, we are delighted that you are sewing along with us again. Happy to help whenever we can too.
Happy Stitching!
Alice Caroline Team
Amazing selection of Liberty fabrics…
Amazing selection of Liberty fabrics and great service!
I have ordered Liberty fabrics from Alice Carol for 3 years now and it has always been a great experience!
2024年11月28日
自発的なレビュー
Alice Caroline からの回答
Thank you for taking the time to leave a review. We are delighted to hear you are happy with our choice of fabrics and our service.
We very much appreciate your return custom.
Happy Sewing!
Alice Caroline Team
Not Like Photo …
The fabric I received was not at all like the picture advertised. The fabric was very thin (like a chiffon) and most of them were very dark colours, very disappointed...
2024年12月5日
自発的なレビュー
Alice Caroline からの回答
Hello Sharon,
I am sorry to hear you are disappointed with your order. If you would like to contact us via email and include the details of your order we can investigate further. It would be good to know what the product was to ensure both the image and the description is clear.
Best Wishes,
Alice Caroline Team
Love ordering from Alice Caroline
Love ordering from Alice Caroline. They have a huge selection of gorgeous Liberty & shipping is pretty quick to get to Australia. Whenever I’ve had any questions, the team are so helpful.
2024年10月23日
自発的なレビュー
Alice Caroline からの回答
Thank you for taking the time to leave a review, we are happy to help whenever we can.
Best Wishes,
Alice Caroline Team
Canadian Order!
I’m in Canada and I hummed and hawed for months about placing an order. I wasn’t able to find what I wanted at home, so I did it. Extremely fast shipping, got here 2 days before the national postal strike!!! Just Awesome. The Liberty fabric that I order was of course fabulous!
Thank you
2024年11月20日
自発的なレビュー
Alice Caroline からの回答
That's great to hear Cynthia, there is disruption now to post shipping to Canada so glad we were able to ship to you safely.
Happy Stitching?
Alice Caroline Team
My go to place for Liberty
My go to place for gorgeous Liberty fabrics. Always excellent customer service from Alice Caroline. I recently bought some fabulous remnants which have joined my fabric stash for future projects.
2024年11月4日
自発的なレビュー
Alice Caroline からの回答
Thank you for your lovely comments. We are delighted you found some remnants to add to your Liberty stash, something you can never have too much of!
Happy Sewing
Alice Caroline Team
A company you can trust
Alice Caroline! what did I do before I stumbled upon you some four years ago whilst browsing the internet for patchwork quilts! I have bought and completed four of the quilt kits, and cannot recommend them enough. I have purchased numerous bags of tana lawn for string quilts and made two quilts . I have purchased fabric for other projects from the other side of the world (Australia), and every time the product is beautiful and the delivery fast. There is nothing not to love about Alice Caroline! Thank you team !
2024年11月28日
自発的なレビュー
Alice Caroline からの回答
Thank you so much Therese, we are thrilled to hear you have been busy making our quilts and hopefully they will continue to bring you joy for many years to come.
There's always another quilt design around the corner at Alice Caroline and we hope to continue to inspire our customers.
The whole team is delighted and grateful for your kind words.
Happy Quilting!
Alice Caroline Team
I only recently discovered Liberty…
I only recently discovered Liberty fabric. I love Alice Caroline. The customer service is excellent, the quality of the fabric is exceptional. I appreciate the community on Facebook and on line through their various festivals. The classes they have, interviews, member hub, it makes me want to move from USA to the UK! Thanks for everything, I think you’re amazing.
2024年11月9日
自発的なレビュー
Alice Caroline からの回答
Thank you for your wonderful comments and feedback. We love that you feel part of the sewing community that comes from our festival events, this is exactly what we hope to achieve.
It's great to hear you are happy with our products and services too and your kind and generous words will be shared with the whole team as what we do is very much a team effort.
Happy Sewing to you..
Alice Caroline Team
Long time since my last purchase (…
Long time since my last purchase ( pre-brexit for sure). Very nice fabrics and kit, liberty cannot fail. What is a pitty within EU/UK is customs actually… it will refrain me to do some purchases in the future 😖 but fabrics and service is superb. Thanks
2024年11月18日
自発的なレビュー
Alice Caroline からの回答
Great to have you back and thank you for your order. Hope you enjoy your Liberty kit despite the customs headache since Brexit.
Happy Sewing
Alice Caroline Team
Alice Caroline からの回答
Hello and thank you for your review. We are delighted to hear your comments.
Happy Sewing
Alice Caroline Team
The fabrics are beatiful
The fabrics are beatiful! Safe and professional shipping to Norway, and I will buy more from Alice Caroline.
Extra thanks for the fabric samples:)
2024年11月13日
自発的なレビュー
Alice Caroline からの回答
Hello and many thanks for taking the time to leave a review. We are delighted you are happy with your order and the service you received.
Hope you find some use for the small samples!
Happy Sewing
Alice Caroline Team
The fabrics are beautiful
The fabrics are beautiful. The Kits are presented prettily and the contents are clearly labelled. The instructions comprehensive.
2024年11月5日
自発的なレビュー
Alice Caroline からの回答
Thank you for your feedback, we are so pleased to hear your comments.
Happy Sewing
Alice Caroline Team
The wonderland quilt book is just…
The wonderland quilt book is just fabulous. It explains everything in great depth and is an inspiration.
2024年10月24日
自発的なレビュー
Alice Caroline からの回答
Many thanks for taking the time to leave a review of our Alice's Wonderland Sampler Quilt book. We are delighted to hear that you are inspired and hope you thoroughly enjoy the project.
Happy Crafting!
Alice Caroline Team
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