The best thing was being able to receive samples. We were particular on what we were looking for as a gift to represent our company. Having it in hand helped us pick the right one. Then from productio... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Working with Allbranded has been absolutely the least user-friendly experience ever. I paid for an order on March 20th, and I still have not received my entire order a month later. I had to laugh a t... もっと見る
The order was wrong the first time, but customer service through email got it fixed at the production line. We placed two separate orders for a lot of product, and they are great quality. They were wi... もっと見る
It seems allbranded's team is a little new on the block, but after a few mails back and forth, we decided to purchase 6000 Copper bottles, and we absolutely love it! We had our yearly summer company e... もっと見る
企業が回答しました
企業情報
allbranded North America について
当該企業による記述
Welcome to allbranded!
We’re your one-stop shop for corporate gifts, promotional products, and branded merchandise. As a B2B marketplace, we make it easy for businesses, institutions, and organizations to select their preferred advertising materials from our collection of more than 3,000 products and customize them with their unique designs.
Make your brand unforgettable!
Whether it’s for a company event, a client gift, or a trade show giveaway, our carefully curated selection of classic and innovative promotional gifts is sure to captivate and inspire your audience.
Order smart, save time!
Our intuitive product configuration makes ordering quick and hassle-free. Just choose your color, add your promotional message, select your quantity, and upload your design.
Experts by your side
With eight online shops, we serve customers throughout Europe and the USA. Our rapid growth is driven by a highly motivated and diverse team. Our mission? To be your go-to source for promotional products.
We look forward to your visit at allbranded.com!
You name it. We brand it.
当該企業による記述
- 🙌 Your personal merch expert
- We know exactly what we do. So you can be sure that we’ll always support you as your personal experts every step of the way.
- 🛡️ No risk, just done
- Cost and print confirmation upfront with free artwork for more transparency and a guarantee that you never pay extra.
- 🚀 First choice for last minute
- Got a last-minute orders? No worries. We can speed up production so you can relax.
Do you have a question?
We are here for you!
We want to make your shopping experience as smooth as possible! That’s why we’re happy to assist you over the phone or through our web chat.
Plus, with every order, we’ll send you a free artwork mockup so you can see exactly how your design will look on the products. We don't start production until you’re completely satisfied.
連絡先
2980 McFarlane Road, 33133, Miami, 米国
- (786) 550-8068
- cs@allbranded.com
- allbranded.com
In a rush? 🚀
4.3
優良
85件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
allbranded North America からの回答
Hi Nick,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that the quality of the blanket did not meet your expectations. We agree that this should not have occurred, and we want you to know that we have already addressed this issue with our supplier to ensure that our products consistently meet the high standards we set for them. We are, however, pleased to know that our customer service team was able to provide you with excellent support. It's our top priority to ensure that any concerns are addressed promptly and to the satisfaction of our customers.
Thank you again for placing your trust in us. We are committed to making things right and hope to exceed your expectations in your next experience with our products.
Rob from allbranded
Quality Printing, Quality Product
Super helpful and fast responses, the product came the day the original ETA given.
2024年1月5日
allbranded North America からの回答
Thank you Dominick for taking the time! That means the world to us! Hope to have you back soon.
Rob from allbranded
Allbranded was wonderful to work with
Allbranded was wonderful to work with. They communicated all progress on our water bottles as the design, printing, and delivery processes moved forward. We are very happy with the result and will be hitting them to our kids in need soon. Yay!
2024年1月18日
allbranded North America からの回答
Hi Anita,
we love receiving "Yays!" from our customers - that makes our day!
We're delighted to hear you're pleased with the water bottles and our communication throughout the process. It's heartening to know they'll be going to kids in need. Looking forward to working with you again! Yay!
Rob from allbranded
Almost perfect
I love the products and the communication was great in reference to product information and artwork approval. The 1 star you missed was the lack of communication once the art work was approved and products went into production. I had no idea of an estimated ship date or delivery date and when I did find out, it was much later than expected. I WILL use you again in the future and hope that part of the experience is a little better.
2024年1月8日
allbranded North America からの回答
Hi Anne,
Thank you for your honest feedback. We're glad you loved our products and found our initial communication effective. We apologize for the lack of updates during production and understand the inconvenience caused. Your experience has highlighted a crucial area for improvement in our process and we already have a meeting schedule with the team to discuss how we can mitigate this in the future. Also, your willingness to use our services again is greatly appreciated, and we look forward to the opportunity to provide you with an improved experience in the future.
Best,
Rob from allbranded
Lovely Books!
Books came in great shape and are exactly what I expected and hoped for. Thank you.
2024年1月11日
allbranded North America からの回答
Thanks a ton Debra! Your feedback means the world to us!
Rob from allbranded
Easy to work with
Easy to work with. Great customer service when I made a mistake on the order, they helped me fix it quickly.
2024年1月11日
allbranded North America からの回答
Hi Jared,
Thank you for your kind words! We're glad we could help with your order. Your satisfaction is our priority!
Rob from allbranded
Great Customer service and product…
Great Customer service and product delivered on time!
Fast and very efficient!
2024年1月5日
allbranded North America からの回答
Hi Gina,
That makes our day! Thanks a million and hope we see you back soon.
Have an stellar weekend.
Rob from allbranded
Thank you!
Good communication throughout the whole ordering process! We were very impressed with the response times from the customer service reps. Thanks for helping us put together a special product!
2024年1月4日
allbranded North America からの回答
HI Madeline, Thanks a lot for the shout-out! Really happy to hear you liked our communication and customer service. It was super cool helping you with your special product. Can't wait to do it again! 😊👍
Rob from allbranded
excellent service
2023年12月20日
allbranded North America からの回答
Thank you!! So much appreciated!
Rob from allbranded
Marlon went the extra mile to get our…
Marlon went the extra mile to get our order there on time while managing the cost of freight delivery. His communication skills were excellent and responded quickly from product inquiry through delivery.
Customer service has become a lost art in the last 3 to 5 years. Marlon is an example of one who goes the extra mile for the customer. Every leader and associate should deliver customer service loke Marlon!
Kathryn (Katie) West
2023年12月7日
allbranded North America からの回答
Hello Kathryn, We're thrilled to receive your 5-star rating. Thank you for taking the time to share your positive experience. Your feedback is immensely appreciated and motivates us to continue delivering excellent service. We're here for you anytime!
Rob from allbranded
allbranded North America からの回答
Thank you Brandi for the 5-star review! Makes our day! We are super excited to hopefully have you back in the future. Happy New Year.
Rob from allbranded
Had a great experience with AllBranded
Had a great experience with AllBranded. Thankful for my customer service rep, Marcella, who was helpful and available for anything I needed while ordering corporate Christmas gifts. She was tentative and kept me posted every step of the way. Thank you!!!
2023年12月17日
allbranded North America からの回答
Hello Tanner,
Thanks for the 5-star shoutout! We're super happy you're pleased with our service. Your feedback means the world to us and keeps us going. Cheers to more great experiences together!
Rob from allbranded
allbranded North America からの回答
Thank you for taking the time David to review us! Means the world to us! Happy New Year.
Rob from allbranded
The customer service was amazing
The customer service was amazing! I made it clear that I needed an order by a certain time and they made it happen. I was very concerned that I would not get my order on time, but they made sure to get it to me when I needed it.
2023年12月4日
allbranded North America からの回答
Hello Aaron,
so glad to hear you were happy with the service! We understand how crucial timely delivery is and are super pleased we could get your order to you when needed. Rest assured, we're here whenever you need us again. Thanks for choosing us! Happy New Year.
Rob from allbranded
Tumblers - First Order
We ordered branded tumblers as our first order with Allbranded. The shipment arrived when promised and the quality was better than expected.
2023年12月19日
allbranded North America からの回答
Much appreciated Mike! Hope you have a wonderful start into 2024!
Rob from allbranded
crisp and durable
The finished product is wonderful. The embroider image is crisp and the product seems to be durable.
2023年12月14日
allbranded North America からの回答
Hi Nicole,
We're thrilled to hear that you're pleased with the finished product. Just like our products, our team aims to be both crisp in our service and durable in our relationships, ensuring quality and satisfaction in everything we do. Thank you for sharing your feedback! Happy New Year!
Rob from allbranded
The notebooks came out great
The notebooks came out great. They were very helpful in ensuring the design and layout was the way we wanted. Marlon was very understanding and patient, he went above and beyond to ensure the design of the notebook came out to perfection. Will most definitely keep buying from them.
2023年11月29日
allbranded North America からの回答
Hi Adan,
Happy to hear that! Thanks a ton for the 5 star review!
Much appreciated.
Rob from allbranded
Good quality and decent turnaround
Good quality and decent turnaround! Very happy with the blankets!
2023年11月24日
allbranded North America からの回答
Hi Angie, great to hear you're pleased with the blanket quality and turnaround! Thanks for the feedback, and we're here anytime you need more!
Rob from allbranded
Major lack of communication, will not use again
Major lack of communication, internally and with the customer. Paid for the order only to find out a week later that it never shipped in time because internally they didn't mark it paid. Which no one would have found if I hadn't messaged requesting an update since I hadn't received communication on the order. I had even been sent an invoice showing it was paid on the same day it was ordered. Tried calling the company, had to leave a voicemail, never received a call back. Never received any communication apologies or trying to get the orders in time or quicker to us. I have 70+ employees who will now not have Christmas gifts in time for Christmas. Extremely disappointed in how this was handled.
2023年12月12日
allbranded North America からの回答
Hi Jessica, We're truly sorry for the inconvenience caused and the disappointment you experienced, especially during the holiday season. Our customer care resolution team has reached out, hoping to find a satisfactory solution. We've also discussed this case in detail this week with our management team, critically examining all our processes from vendor management to customer success, to ensure this doesn't happen again in the future. We're dedicated to improving and providing the service you deserve. Wishing you the best for 2024 as we work to regain your trust.
Tim from allbranded
I ordered the Arctic Zone Titan 20 oz…
I ordered the Arctic Zone Titan 20 oz Meal Container as a souvenir for my party and everyone loved it. It was delivered so swiftly. Thank you
2023年12月1日
allbranded North America からの回答
Hi Stella,
Thanks a bunch for your awesome review! Super glad to hear the Meal Container was a hit at your party. We're all about quick delivery and happy customers. Can't wait to help out again for your next bash!
Rob from allbranded
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