I had my AlloyGators fitted today at the Redditch branch-I can`t praise them highly enough ! Appointment time was kept- no waiting around and had coffee & biscuits while I was waiting. The team were v... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Follow nearside front contact with the kerb, I found Alloy-Gator Protectors. Wasn’t sure if it was what I needed but ordered a set anyway having watch one of their installation videos on YouT... もっと見る
企業が回答しました
The whole process from start to finish proves there is still great customer service out there. Unfortunately the gator could not be put onto my car, Dan sent through the returns form and postage slip.... もっと見る
企業が回答しました
From beginning to end, the experience demonstrated that excellent customer service still exists. When I couldn't load the gator onto my car, Dan quickly provided the returns form and postage slip. Roy... もっと見る
企業が回答しました
企業情報
当該企業による記述
At AlloyGator, we are proud to be the global market leader in alloy wheel protection, offering British-engineered products that set the standard in the industry. Our journey began with a simple mission: to provide car owners with a reliable and stylish solution to protect their alloy wheel rims from the everyday hazards of the road. Over the years, we have grown into a trusted brand, known for our innovation, quality, and unwavering commitment to customer satisfaction. Our award-winning wheel protectors are crafted from super-tough nylon material, designed to safeguard your wheels against kerb damage, potholes, and other road impacts. Available in a range of colours to complement your vehicle, AlloyGator Wheel Protection offers both style and substance, ensuring your wheels look great and stay protected. We’ve built our reputation on the quality of our products and the excellence of our customer service. At AlloyGator, we understand that your vehicle is more than just a means of transport—it’s an investment, a passion, and a reflection of your personal style. That’s why we go above and beyond to ensure our customers receive the best possible experience from start to finish. Whether you’re purchasing online or seeking advice on installation, our knowledgeable and friendly team is here to assist you every step of the way. Our commitment to customer care has earned us the trust and loyalty of thousands of satisfied customers across the UK and beyond with many of our customers choosing to leave an AlloyGator review. We believe that great products deserve great service, and we are dedicated to delivering both. When you choose AlloyGator, you’re not just buying a product—you’re joining a community of drivers who value quality, reliability, and top-notch service. Discover why AlloyGator is the number one choice for alloy wheel protection. With a reputation built on excellence and a journey marked by innovation and customer focus, we are here to ensure your wheels stay in pristine condition, no matter where the road takes you. Choose AlloyGator—where British engineering meets unmatched customer service. Your satisfaction is our priority, and we are committed to keeping your wheels protected and your journey smooth.
連絡先
61 Heming Road, Washford Industrial Estate, B98 0EA, Redditch, 英国
- +44 1527 909801
- sales@alloygatorgroup.com
- alloygator.com
4.6
優良
593件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gators didnt fit my car be the crapy…
Gators didnt fit my car be the crapy gauge they give you with them siad they would and yhey didnt fit requested a refund and the offered a partial refund or to sell them on to a family member very poor customer service got product no good to me 75.00 quid out of pocket good product after care service zero out of ten
2025年6月20日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your feedback. We’re sorry to hear you’re unhappy with the outcome. When you contacted us, we discussed the fitment and explained that the test tool provided should be used before installation to confirm suitability. In this case, the AlloyGators were fitted despite not being suitable for your specific wheels, which is why the clips were visible and the look was not as expected.
As two profiles had already been used, we offered a partial refund and also suggested Rimblades as an alternative that would work better for your wheels. We do our best to help in these situations and regret that our solution didn’t meet your expectations.
If you’d like to revisit the alternative we offered or need further assistance, please don’t hesitate to get back in touch.
Company review removed because it was negative
Used alloygators. The company had my review removed. So I'll post it again in hope to save others damaging their alloys.
i have used these on two cars. they have ruined both cars alloys with corrosion when removed as apparently "if they are poorly fitted or the alloy is dirty before applying, this will happen"> they were fitted on brand new cars in the showroom. there was no risk of dirt!. the head office at alloygator have advised me renaults and citroens are apparently notorious for corrosion. however having had new cars for past 31 years and NEVER having any issues with corrosion until using alloygators i personally see a theme that alloygators have ruined the alloys! i stand by my assumption. i would never recommend. its cheaper to repair the alloy IF they get knocked,
2025年6月21日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your feedback. We're genuinely sorry to hear about your experience and appreciate you taking the time to share your concerns. Corrosion is unfortunately something that can occur on certain alloys when protective layers are compromised, and it's why we emphasise correct fitting and surface preparation. That said, it's disappointing to hear this has happened on more than one vehicle, and we'd welcome the chance to investigate further. If you'd be open to it, please contact our team directly so we can look into the details and try to find a resolution. sales@alloygatorgroup.com
From start to finish
From start to finish, the process was so easy, excellent product, Dan is an absolutely gentleman, I can’t thank these guys enough. 5 *****
2025年6月8日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thanks so much for the great review! We’re really pleased to hear the process was smooth from start to finish and that you're happy with the product. We’ll make sure Dan sees your kind words – he’ll really appreciate it. Enjoy the added protection on your alloys!
The whole process from start to finish…
The whole process from start to finish proves there is still great customer service out there. Unfortunately the gator could not be put onto my car, Dan sent through the returns form and postage slip. Unsurprisingly Royal Mail lost the return on tracked!. Dan stepped in to help chase and sort out the issue. Cannot recommend these guys enough. Many thanks.
2025年4月29日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thanks so much for taking the time to leave such a thoughtful review. We’re sorry the product couldn’t be fitted in the end, but really glad to hear Dan was able to support you throughout the returns process—even with the Royal Mail hiccup! We really appreciate the recommendation and hope we can help you again in the future.
Package lost with not track sorted out
I had a bad experience with the courier who lost the package and even after months of trying to sort it out they never did anything for me. I contacted Dan from Alloygator and he solved the problem within two or three hours. Excellent customer care.
2025年4月9日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for taking the time to share your experience. We're really sorry to hear about the frustration you faced with the courier — that's certainly not the level of service anyone should have to deal with.
That said, we're thrilled to hear that Dan was able to step in and get things resolved quickly for you. We'll be sure to pass on your kind words — he'll really appreciate it!
Thanks again for your patience, and for giving us the chance to make it right. If you ever need anything in the future, we’re just a message away.
Daniel Grimwood
I had an issue with my resent purchase of gators for my Honda jazz the Honda dealer advised that the gators would not fit correctly due to the alloy wheel design being a sport model so I had to return the gators and dealt with Daniel Grimwood who was very helpful in dealing with my concern and was able to get my refund dealt with quickly and efficiently.
2025年3月17日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for sharing your experience! We're sorry to hear the gators didn’t fit your Honda Jazz, but we're glad Daniel was able to help and resolve the issue quickly for you. We truly appreciate your understanding and are always here to assist if you need anything else in the future! 😊
AlloyGator Wheel Protection からの回答
Thank you for the great review - we pride ourselves on the quality of our product and it's always great to have that reaffirmed by our customers - thank you again!
Avoid at all costs
I had Alloygators fitted to my brand new mini by one of their approved fitters. About 1 month later I was having the car ceramic coated and the wheels coated as well by a professional detailer. He needed to remove the gators to apply the coating to the wheels and researched how to do this properly without damaging the wheels. Having removed them he found all sorts of damage caused by the fitting and use of them. I returned to the fitter who agreed that they had damaged my wheels and agreed to pay £400 to refurbish them. He wouldn’t however reimburse me the £180 I paid to have them fitted. I then contacted Alloygator who after several condescending emails also refused to reimburse me. In my opinion a product that is designed to prevent damage and does quite the opposite damaging them is “not fit for purpose” and I am entitled to a refund under the Consumer Rights Act 2015. The bold claims made by them can also be interpreted as false advertising and can be reported to Trading Standards. Misleading Marketing Regulations 2007. I fully intend to go via Trading Standards and report them. A product that is meant to prevent damage but instead causes damage is to be avoided at all costs.
2025年1月10日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for reaching out and sharing your concerns. We understand your frustration and appreciate the opportunity to clarify the situation.
Upon reviewing the photographs you provided, it is clear that the damage to your wheels was caused by the removal process not being followed correctly. The images clearly show scrape marks consistent with the profile being pulled across the wheel face rather than the tyre, which goes against the correct removal procedure outlined in our instructions and videos.
Our fitting and removal guidelines are designed to prevent damage, and when followed correctly, ensure a safe and effective process. We always advise that both fitting and removal be carried out in accordance with these guidelines to avoid any issues.
We regret that your experience did not meet expectations, but based on the evidence provided, the damage was not caused by the product itself but rather by improper removal. If you would like further clarification on our removal process, we would be happy to provide additional guidance.
Should you wish to discuss this further, please do not hesitate to contact us directly.
Rims arrived promptly and safely
Rims arrived promptly and safely
Just waiting on them being fitted
2025年1月31日
AlloyGator Wheel Protection からの回答
Thanks for your review! 🚗💨 Glad to hear your AlloyGators arrived quickly and safely. Can’t wait for you to get them fitted – your wheels will be protected in style! Let us know how you get on. 👍😊
AlloyGator Wheel Protection からの回答
Thanks for your review! We're glad to hear you're happy with the quality and that the colour match was spot on. It's great to know you found them more robust than other options—reliability and style are exactly what we aim for. Appreciate your support!
AlloyGator Wheel Protection からの回答
Thank you for the feedback! We're so pleased to hear that the ordering and delivery process went smoothly. That's exactly the experience we aim for. Thanks for choosing AlloyGator!
Great product - superb customer service
These alloygators really are a great product. They offer excellent protection and have saved my wheel twice from kerbs.
Customer service has gone above and beyond when I have sought advice and guidance.
Stuart Newsam
2025年1月23日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you so much, Stuart, for the fantastic feedback! We’re thrilled to hear that the AlloyGators have done their job and protected your wheels – twice, no less! It’s also great to know our customer service team was able to go above and beyond for you. We really appreciate your support and hope the AlloyGators continue to keep your wheels looking their best!
Shipped straight to fitment centre and…
Shipped straight to fitment centre and applied at a nice discount.
2025年1月6日
AlloyGator Wheel Protection からの回答
Thank you for your feedback! We’re glad to hear you found our direct shipping to your fitment centre convenient. We offer this service to make the process as easy as possible for our customers, and it’s great to know it’s appreciated. Enjoy your AlloyGators, and feel free to reach out if you need any assistance in the future! 🚗😊
Awsome quality and fast…
Awsome quality and fast delivery,recommended if you want to keep your alloys tip top
2025年1月7日
AlloyGator Wheel Protection からの回答
Thanks for the great review! Much appreciated 😀
Very responsive and helpful.
2024年12月18日
AlloyGator Wheel Protection からの回答
Thank you for your kind words! We're so glad to hear you found our team responsive and helpful. If you ever need anything else, don’t hesitate to reach out. Happy driving! 🚗😊
AlloyGator Wheel Protection からの回答
Thank you for your review! We're glad you're happy with your AlloyGators. If you ever need anything else, feel free to reach out. Cheers for your support!
These wheel protectors are a must have…
These wheel protectors are a must have if you have a brand new car. Well worth the money when you consider the cost of refurb costs of alloy wheels. Great purchase from the one and only AlloyGator
2024年11月25日
AlloyGator Wheel Protection からの回答
Thank you for your fantastic feedback! We're thrilled to hear you're enjoying the benefits of AlloyGators and appreciate your recommendation. Protecting alloy wheels is a smart move, especially with a new car, and we're glad you see the value in our product. If you ever need any assistance or advice, don’t hesitate to reach out. Safe driving!
All good!
Easy to order arrived in good cardboard box, ordered goods all within. Very pleased with the service and products received.
2024年11月21日
AlloyGator Wheel Protection からの回答
Thank you for your review! We're delighted to hear that you found the ordering process easy and were pleased with the service and packaging. It's great to know you're happy with the products too. If you have any questions or need support in the future, feel free to get in touch. We appreciate your feedback!
This is the 4th set I have had fitted…
This is the 4th set I have had fitted and the First on my Audi TT .
I took the car to a few tyre centres who when a tyre needed removing maintained they could fit the Gators.
They cant .....and it shows...
Took a 60 mile round- trip to have mine done ....trust me ...
Its worth it!
Cheers
Lee
2024年11月18日
AlloyGator Wheel Protection からの回答
Thank you for your loyalty, Lee! We're thrilled to hear you're enjoying your fourth set, especially on your Audi TT. We appreciate your dedication in making the trip to ensure they were fitted properly. It’s always worth going the extra mile for that perfect finish, and your feedback reinforces the importance of using experienced fitters. Thanks again for choosing AlloyGator!
AlloyGator Wheel Protection からの回答
Thank you for your review! We're glad you see AlloyGators as a must-have to keep your car looking its best. We appreciate your support and hope you continue to enjoy the added protection!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。