I had my AlloyGators fitted today at the Redditch branch-I can`t praise them highly enough ! Appointment time was kept- no waiting around and had coffee & biscuits while I was waiting. The team were v... もっと見る
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Follow nearside front contact with the kerb, I found Alloy-Gator Protectors. Wasn’t sure if it was what I needed but ordered a set anyway having watch one of their installation videos on YouT... もっと見る
企業が回答しました
The whole process from start to finish proves there is still great customer service out there. Unfortunately the gator could not be put onto my car, Dan sent through the returns form and postage slip.... もっと見る
企業が回答しました
From beginning to end, the experience demonstrated that excellent customer service still exists. When I couldn't load the gator onto my car, Dan quickly provided the returns form and postage slip. Roy... もっと見る
企業が回答しました
企業情報
当該企業による記述
At AlloyGator, we are proud to be the global market leader in alloy wheel protection, offering British-engineered products that set the standard in the industry. Our journey began with a simple mission: to provide car owners with a reliable and stylish solution to protect their alloy wheel rims from the everyday hazards of the road. Over the years, we have grown into a trusted brand, known for our innovation, quality, and unwavering commitment to customer satisfaction. Our award-winning wheel protectors are crafted from super-tough nylon material, designed to safeguard your wheels against kerb damage, potholes, and other road impacts. Available in a range of colours to complement your vehicle, AlloyGator Wheel Protection offers both style and substance, ensuring your wheels look great and stay protected. We’ve built our reputation on the quality of our products and the excellence of our customer service. At AlloyGator, we understand that your vehicle is more than just a means of transport—it’s an investment, a passion, and a reflection of your personal style. That’s why we go above and beyond to ensure our customers receive the best possible experience from start to finish. Whether you’re purchasing online or seeking advice on installation, our knowledgeable and friendly team is here to assist you every step of the way. Our commitment to customer care has earned us the trust and loyalty of thousands of satisfied customers across the UK and beyond with many of our customers choosing to leave an AlloyGator review. We believe that great products deserve great service, and we are dedicated to delivering both. When you choose AlloyGator, you’re not just buying a product—you’re joining a community of drivers who value quality, reliability, and top-notch service. Discover why AlloyGator is the number one choice for alloy wheel protection. With a reputation built on excellence and a journey marked by innovation and customer focus, we are here to ensure your wheels stay in pristine condition, no matter where the road takes you. Choose AlloyGator—where British engineering meets unmatched customer service. Your satisfaction is our priority, and we are committed to keeping your wheels protected and your journey smooth.
連絡先
61 Heming Road, Washford Industrial Estate, B98 0EA, Redditch, 英国
- +44 1527 909801
- sales@alloygatorgroup.com
- alloygator.com
4.6
優良
593件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very smooth process and the fitters…
Very smooth process and the fitters finished the job professionally and quickly. Would definitely recommend.
2024年8月27日
AlloyGator Wheel Protection からの回答
Thank you for the great feedback!
We’re so pleased to hear that the fitting process went smoothly and that our team provided quick, professional service. It’s always wonderful to hear that our customers would recommend us, and we truly appreciate your support. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing AlloyGator!
The quality is as expected however the…
The quality is as expected however the shipping had several delay
2024年8月27日
AlloyGator Wheel Protection からの回答
Thank you for your feedback!
We’re glad to hear that the quality of the product met your expectations, though we're sorry to learn about the shipping delays. We understand how frustrating that can be, and we’re working hard to improve our delivery process. Your feedback is important, and we truly appreciate your patience. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks again for choosing AlloyGator!
Alloygator pricey
More information should be given as to wich wheel type rim they will fit.Found the paper gauge supplied very flimsy and cheap. This left me unsure as to wether it would be safe to fit protector. Surely for the price they could provide something more adequate. Still find them pricey for pieces of plastic?.They used to supply a repair tool didn't receive one in my pack.All in all good product but find them a little exspensive.
2024年8月18日
AlloyGator Wheel Protection からの回答
Thank you for your feedback! We appreciate you taking the time to share your thoughts. We’re sorry to hear you felt unsure about the fitment and found the gauge a bit flimsy. We’re always looking for ways to improve, so your comments about the gauge and the repair tool will be taken on board. As for the price, we understand it might seem high, but the material is carefully engineered to provide the right balance of flexibility and durability—keeping your wheels safe is our top priority! If you have any further questions or concerns about the fitment, feel free to reach out—we’re happy to help ensure you’re getting the best out of your AlloyGators!
Thanks again for your feedback, and we hope the product serves you well!
Amazing company
Amazing company, I ordered the wrong protectors they sorted it straight away. Delivery was next day. Thank you so much
2024年9月2日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you so much for your kind words! We're really happy we could get the right protectors to you quickly. Customer satisfaction is super important to us, so it’s great to hear everything worked out smoothly. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing AlloyGator!
on time tracked delivery
on time tracked delivery, colour matches. not the easiest to fit but stays tightly in space.
2024年8月29日
AlloyGator Wheel Protection からの回答
Thanks for your feedback! We're glad to hear the delivery was on time and that you're happy with the color match. Fitting them can be a bit tricky, but it’s great to know they’re staying securely in place. If you ever need any tips for installation, feel free to reach out—we’re here to help!
Thanks again for choosing AlloyGator!
AlloyGator Wheel Protection からの回答
Thank you for the review! We’re glad to hear the delivery was fast, and we really appreciate you choosing AlloyGator. If you need anything else, don’t hesitate to reach out!
This is my second purchase of AlliGator…
This is my second purchase of AlliGator Wheel Protection. They recently saved my very expensive 21” Wheels and Tyres to both the Front & Rear nearside when I was forced off the road to avoid having an accident. I was frightened to look, sacrificed the AlleyGator Protection; but they did their job.
PA
2024年8月28日
AlloyGator Wheel Protection からの回答
Thank you so much for sharing your experience, and we’re glad to hear AlloyGators did their job in protecting your wheels during such a stressful situation! It’s always a relief when something like that happens, and the protectors do exactly what they’re meant to. We’re honored you’ve chosen us again for your second purchase, and if you ever need anything or have any questions, we’re here for you.
Stay safe, and thanks again for your support!
Great product
Great product, looks very good and protects the rims, I have been using it in all my cars for many years.
I highly recommend and encourage you to purchase.
2024年8月27日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your fantastic review and for being such a loyal customer over the years! We're thrilled to hear that AlloyGator has been a reliable addition to all your cars, keeping your rims looking great and well-protected. Your recommendation means a lot to us, and we're glad to have you in the AlloyGator family! 🚗💪 And remember, we're always here if you need us!
AlloyGator Wheel Protection からの回答
Thank you for your feedback! We’re glad to hear that you're happy with the product and service and look forward to serving you again!
Amazing company
Amazing company. Had some alloygators for a few months then had a change of mind about the colour. Swapped them for me no questions asked and did the exchange within a couple of days. The product is also top quality and I have used on many vars in the past. Even with a strong impact the wheels have stayed in tact. Would 100% recommend this company
2024年8月23日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you so much for your fantastic review; we're delighted to hear that you had such a positive experience with both our product and service, and it’s wonderful to know that the alloygators have been performing well on your vehicles, even under strong impacts, which is exactly what we aim for. We’re also pleased that we could swiftly accommodate your colour change without any hassle, as customer satisfaction is our top priority, and your recommendation truly means a lot to us. We sincerely appreciate your support and look forward to serving you again in the future.
First class job by Cool-Carz
The product looks great on my wheels and the fitting service by Cool-Carz was first class, friendly, quick and high quality
2024年8月16日
AlloyGator Wheel Protection からの回答
Thank you so much for your kind words! We're thrilled to hear that you're happy with how the product looks on your wheels and that our fitting service met your expectations. We know that Cool-Carz, always strive to provide friendly, quick, and high-quality service, so it’s fantastic to know they delivered that for you. If you need anything else in the future, don’t hesitate to reach out. Enjoy the ride! 🚗✨
AlloyGator Wheel Protection からの回答
Thank you for your feedback! We're glad to hear that you found the purchase process quick and easy. Providing a seamless shopping experience is our goal, and we're happy that you found exactly what you needed. We look forward to serving you again in the future 😀
Love AlloyGator
I only purchased some joining clips but I was sent one pack instead of five packs. Gave them a call and the order was rectified the next day. Fab. I’d be so lost without these wheel protectors and the joining clips just make them look tidy !
2024年8月1日
AlloyGator Wheel Protection からの回答
Thank you for your understanding and patience! We’re glad to hear that our team was able to quickly rectify the issue with your order. It’s wonderful to know that our wheel protectors and joining clips are making a difference for you and keeping your wheels looking tidy.
If you need anything else or have further feedback, we’re always here to help!
AlloyGator Wheel Protection からの回答
Thank you for your feedback! We’re delighted to hear that you were impressed with our fast delivery. Ensuring prompt service is one of our top priorities, and it's great to know we met your expectations.
If you need any further assistance or have more feedback, please feel free to get in touch.
Fantastic customer service
This is the second time ordering from AlloyGator, and as a Classic Car Company we will certainly be using them again. The customer service is superb. Very willing to answer any questions, advise and guide. Very impressed.
2024年8月6日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you for your fantastic feedback and for choosing AlloyGator again for your classic car company! We’re thrilled to hear that our customer service has met your expectations and that you’ve had a superb experience with us. Providing thorough advice and guidance is something we take pride in.
We look forward to serving you again in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.
AlloyGator Customer Service Team
AlloyGator Wheel Protection からの回答
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with AlloyGator. Providing excellent service is our top priority, and it’s always rewarding to receive positive feedback from valued customers like you.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Best regards,
AlloyGator Customer Service Team
Absolute fantastic service goods…
Absolute fantastic service goods arrived in Australia from the UK within a week of ordering
2024年7月25日
AlloyGator Wheel Protection からの回答
Thank you for your wonderful feedback! We’re delighted to hear that you received your order so quickly and that you are pleased with our service. Ensuring fast and efficient delivery, even internationally, is something we strive for, and it’s great to know we met your expectations.
If you need any further assistance or have more feedback, we’d love to hear from you.
Best regards,
AlloyGator Customer Service Team
AlloyGator Wheel Protection からの回答
Thank you for your kind words and recommendation! We’re thrilled to hear that our staff were able to provide you with a friendly and helpful experience. Your satisfaction is our priority, and we’re glad to have met your expectations.
If there’s anything else we can assist you with, please feel free to get in touch.
Best regards,
AlloyGator Customer Service Team
Quality service
Mobile fitting service was quick and easy.
Rim guards look fantastic, i used the black coloured and can hardly tell they're on.... time will tell how well they stand up to scrapes but upto now very happy 😊
2024年7月11日
AlloyGator Wheel Protection からの回答
Thank you for your wonderful review! We're delighted to hear that you found our mobile fitting service quick and easy and that you’re pleased with the look of the black rim guards. It’s great to know they blend seamlessly with your wheels. We're confident they’ll stand up well to scrapes, and we’re here to support you if you have any questions or need assistance in the future. Enjoy your AlloyGator protection and drive safely! 😊
Great and fast customer service
I had some issues with the protector I received. Daniel the Senior Customer Service Manager gave me an outstanding service and resolved my problem. Really happy and thank you.
2024年7月19日
自発的なレビュー
AlloyGator Wheel Protection からの回答
Thank you Ali for leaving us this lovely feedback
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