レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

ALPACA API CRYPTO ARE GHOSTERS DO NOT INTERVIEW WITH THESE FRAUDS! They ghost after you submit an assignment, not even 1 acknowledgement that the assignment was submitted and received successfully by... もっと見る

5つ星のうち1の評価

Awful ! Tried to set up a paper trading account to get an API but Alpaca sign up takes you into the KYC requiring my financial information which i will not hand over until i have tested the system fu... もっと見る

5つ星のうち1の評価

They are scammers! If you pay for the full month of Plus but cancel anytime before the end of the month to avoid a fee the next month, they cut off all access immediately but don't tell you this befor... もっと見る

5つ星のうち5の評価

I've been using Alpaca for trading stocks since 2023, then a couple of years. Never had an issue and I'm quite surprised about the negative reviews. I really cannot complain: low fees, good API with... もっと見る

企業情報

  1. ソフトウェア企業
  2. ・
  3. 金融コンサルタント
  4. 代替金融サービス
  5. 投資サービス
  6. 非銀行系金融サービス

さまざまな外部ソースから提供された情報

Alpaca API lets you build and trade with real-time market data for free.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

45件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.0

すべてのレビュー

(45)

過去12か月のレビュー数: 23件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Well-designed API for algo trading

’ve been using Alpaca for algorithmic and automated trading, and overall it’s been a solid experience. The API-first design makes it easy to connect my own strategies and execute trades without having to manage a traditional trading UI. I like that it supports stocks and crypto with commission-free execution and reliable real-time data — and so far withdrawals and operations have been smooth. For anyone building algo systems or just wanting a flexible trading backend, Alpaca is a dependable choice.

2026年1月6日
自発的なレビュー
5つ星のうち1の評価

Worst customer service - Jill

This was the worst experience I’ve ever had. I placed an order on ETH, and I lost money because of the trade pattern. I couldn’t contact support until they finally responded, and by then, I had lost more than 70 USD. Don’t put your money there!

2025年12月15日
自発的なレビュー
5つ星のうち5の評価

Automate strategies and simple set up


I’ve been trying out Alpaca for trading and really like how simple it is to set up and automate strategies. The commission-free trades and easy API make it a great option if you’re into algo trading or just want more control over your investments. I’d recommend it!

2025年9月23日
自発的なレビュー
5つ星のうち1の評価

Deposits stolen, position hacked closed

Until the end of this year, deposits can be withdrown, as officially announced on May. But My deposits reached BMO Harris, 10% was stolen and never transfer to trade account nor deposit history. I sent a lot of claim email with bank advice's, but support team never refund them to my account.

My position was market-sold without notification by Alpaca staff. I claimed but Support team ignored it.
Alpaca is a hacker, one of the worst scam in all over the world.

I will give no star.

2025年8月5日
自発的なレビュー
5つ星のうち1の評価

Looking back

Looking back, I now see the reviews were all false. If not for the help of those in the bio, I would have lost everything.

2025年3月14日
自発的なレビュー
5つ星のうち5の評価

Best API broker

I've been using Alpaca for trading stocks since 2023, then a couple of years. Never had an issue and I'm quite surprised about the negative reviews. I really cannot complain: low fees, good API with a good documentation, the money withdrawn usually arrives the next day. I live in the UK and I know Alpaca is not regulated by the FCA, but it's registered with the SEC and is regulated by the FINRA. It is a member of the Securities Investor Protection Corporation (SIPC): it means protection for customers.
Really happy so far

2025年6月19日
自発的なレビュー
5つ星のうち1の評価

You are not their customer, you are an unpaid volunteer software tester

1. No ACATs - ACH, wire, only.
2. Email only OFFSHORE customer support, that replies once a day, after market hours
3. ACH linking works intermittently.
4. ACH Success Requires Emailing Support – ACH may work only if you email customer support for assistance.

After one week of attempting to use their platform, I still do not trust their ability to move money in and out of my account. Funds could easily get stuck at any point, and other customer reviews reflect similar concerns.

For these reasons, I have refrained from trading with them. They initially invited me to test their software three years ago. Back then, they lacked margin and options trading, calling themselves a "brokerage" (which was laughable). While they now offer both features, they still struggle with reliable money transfers and account management.

I recommend checking back in five years, but for now, I suggest looking elsewhere.
One week later, I still do not trust that they could move my money in and out of their account. Money may get stuck at any stage - see other reviews

For the above reasons, I did not trade with them - they invited me to test their software - 3 years ago. Back then they had no margin or options trading, and they called themselves a "brokerage" LOL. Now they have both, but still cant move money, let alone accounts - reliably. Come back in 5 years, look elsewhere for now

2025年3月5日
自発的なレビュー
5つ星のうち1の評価

Absolutely DO NOT USE Alpaca if you trade crypto

Absolutely DO NOT USE Alpaca if you trade crypto!!!

Short Version: I have experienced multiple instances where I have set stop-limit orders 20-30% below the current market price and a price glitch on their end caused those stop-limit orders to execute despite being 20-30% below the current market price. I have reached out to their support to work with them to get this resolved, but they have been absolutely terrible to work with and left me out to dry for THOUSANDS of dollars.

Long Version:

Issue 1: Orders executed at the incorrect price
YFIUSD: My stop limit was set to $10,115. Looking at the minute chart on Alpaca’s website on 12/12/24 05:37, you can see that the price experienced an obvious pricing glitch where it opened at $11,469, dipped 14.25% down to $9,835, then rose back up 16.36% to close at $11,444, all in the span of 60 seconds. This was an obvious pricing glitch that triggered my stop limit order 14% below the current market price and caused my position to get incorrectly liquidated.

SUSHIUSD: My stop limit was set to $1.88. Looking at the minute chart on Alpaca’s website on 12/11/24 19:19, you can see that the price experienced an obvious pricing glitch where it opened at $2.5, dipped 24.8% down to $1.88, then rose back up 34.57% to close at $2.53, all in the span of 60 seconds. This was an obvious pricing glitch that triggered my stop limit order 25% below the current market price and caused my position to get incorrectly liquidated.

Issue 2: Incorrect positions reissued for both SUSHIUSD and YFISUD
After a week of continuously reaching out to their support team, they finally replied and reissued me shares of both SUSHIUSD and YFIUSD but this was not the resolution I asked for. I had asked that they honor the sale as if it had been executed at market price when the glitch occurred. And on top of that they were reissued at the incorrect sale price, which doesn't make any sense. Reissuing them a week later also doesn't make any sense as I was denied the opportunity to mange my position, and in the case of YFIUSD I was reissued ABOVE the current market price! Meaning that I was already down money when they appeared in my account. I would have been better off just placing a market order at the current price. I lost $1,391.73 due to the pricing glitch and their attempt to resolve it just made it worse.

After they acknowledged that they should not have reissued the shares in the manner they did, they went silent for another week before just reopening new positions in my account on Christmas Eve without telling me again at the incorrect price. Do you know how insane it is to open crypto positions in someone's account for thousands of dollars without telling them on Christmas Eve? I lost more money from them doing this because the price had dropped again by the time I had realized that they reissued these shares.

Again, I reached out to them, bringing up flagging that they clean up this mess and cover my losses for these reissued shares that I never asked for, but they refused and went silent again. After about another week of me reaching out to them, I got escalated to someone higher up who then opened SHORT positions in my account without telling me, which to me is even MORE DIABOLICAL. Luckily, I caught those pretty quickly and closed them. But it has been an absolute nightmare to deal with them for errors that they are 100% at fault for.

Finally, they credited my account $400, despite me losing upwards of $3,000 total between the error of the stop losses being executed way below market price, and the losses incurred from them reopening positions in my account without telling me, and the price plummeting before I realized what's going on and closed them out.

Absolutely DO NOT USE ALPACA IF YOU TRADE CRYPTO. This has happened multiple times, and there's not a doubt in my mind that it will happen again with them. You will lose money in the long run if you plan to use them.

2024年12月12日
自発的なレビュー
5つ星のうち1の評価

zu komplizierte Registrierung

sogar die Steuerbehörden haben nicht so viele Anforderungen, eine Stunde Registrierung mit unnötigen Fragen und Anforderungen, es sieht eher aus wie eine Daten sammlungs archiv ... Ich habe nur meine Zeit verschwendet,noch ein Stern ist viel ...

2025年1月2日
自発的なレビュー
5つ星のうち1の評価

Funds "lost" and zero willingness to refund

My first test payment of 1050$ was not credited into my account, despite meeting all legal and formal requirements, and their support until this point was beyond doubt the worst “support” experience I’ve ever had in my life, my rightfully owned funds would simply be retained without any further attempt or even investigation, which constitutes fraud as they provably received my funds. They say stuff like "difference in name" and similar but justify straight away fraud by that - as far as my experience went with their "support".

2024年11月30日
自発的なレビュー
5つ星のうち1の評価

Disappointing Customer Experience and Lack of Transparency

I’m extremely disappointed with Alpaca's handling of my account closure. Despite repeated attempts to get clarity, I’ve received no substantive responses about what account activity supposedly violated any Customer Agreements.

My transaction history for 2024 is minimal (and only two in 2023), with no actions that could be remotely considered a violation. Furthermore, I haven’t had any communication with Alpaca throughout 2024 until a few weeks ago when I discovered—completely out of the blue—that my account was being closed. This decision was made without warning, prior notification, or any explanation.

Alpaca’s failure to provide transparency or even acknowledge legitimate concerns reflects poorly on their customer service and overall reliability. I expected much better from this company, and this experience has left me with a negative impression of their practices.

2024年12月2日
自発的なレビュー
5つ星のうち1の評価

#alpaca very bad experience with…

#alpaca very bad experience with them... opened account, seems every thing fine, transferred money, then surprised transaction not refleted, i was in hurry to catch buying opportunity of crypto before pulling back, they informed me we recived your money but your account is not active as we need proof of address.
it was a shock for me becasue i was checking the money on daily basis to reflect and did not get a single notification to complete missed info ( not professional at all )
then i uploaded the proof ( utility bill) and kept waiting more 3 days with no reply on my mails and no one cares.
They are very bad according to me and regret to transfer money to them, at end i missed a buying opportuniy with 20% growth of Dogecoin crypto at that date.

I would never suggest #alpaca

2024年11月23日
自発的なレビュー
5つ星のうち5の評価

Two years and 3000+ trades expirience…

Two years and 3000+ trades expirience with Alpaca
I have been working with Alpaca.markets for 2 years and over 3000 real trades.

Alpaca is the best broker for stock trading that I've had (and I've tested about 20 brokers in my career). - - Fantastic order execution.
- True market spread.
- Genuine 0% commission on stocks even for clients outside the USA.

I work with them trading my algorithms every day, and it was one of the best decisions in my trading business.

2024年10月8日
自発的なレビュー
5つ星のうち1の評価

Alpaca is the absolute worst company to…

Alpaca is the absolute worst company to deal with. Despite knowing full well what account of mine to use they continued and knowingly tried to send money to a closed account and continued to blame my bank for the error. I can see from the bank's side that Alpaca was using the incorrect number and they were not using the bank account number they themselves told me they were using. Don't mess with people's money. This company has no accountability, no shame, no care or concern for those that try to interact with them. By far the worst company I have ever experienced.

2024年7月15日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報