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No problems so far. Easy ordering good delivery time. Still to try put product
The goods I ordered were never delivered and Alpha Clinics would not refund the delivery charge. Alpha Clinics did annoy me by suggesting I'd refused delivery on purpose because I no longer wanted the... ãã£ãšèŠã
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Very responsive team when I advised the team of a change of address after I had submitted an order. Big shout out to the team. Thank you for all your help.
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We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. â We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
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Clayton House, Fort Street, BB1 5DP, Blackburn, è±åœ
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.5
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Alphaclinics ããã®åç
Thank you for your feedback! Should you require anything in the future just let us know.
Alphaclinics ããã®åç
Thank you for your feedback! Should you require anything in the future just let us know.
Refused to refund delivery charge for non-delivery
The goods I ordered were never delivered and Alpha Clinics would not refund the delivery charge. Alpha Clinics did annoy me by suggesting I'd refused delivery on purpose because I no longer wanted the goods, but later suggested I'd given the wrong address. On close inspection it seemed that part of the postcode was missing, so fair enough. That was my fault.
2024幎10æ15æ¥
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Alphaclinics ããã®åç
Hi Diana,
The reason why this was refused delivery and sent back to us is because you provided the incorrect delivery address. Please check your order confirmation email and you will see the address is incorrect. As such, a refund for the product was refunded but not for the delivery as it was you who provided the incorrect address. We cannot be blamed for your error.
Impressed with speed of delivery
Very quick delivery and competitive prices. I will be using Alphaclinics for my hearing aid care products from now on.
2024幎9æ25æ¥
Alphaclinics ããã®åç
Thank you for your feedback! Should you require anything in the future just let us know.
Excellent products and speedy deliveryâŠ
Excellent products and speedy delivery service. Would definitely recommend ð
2024幎9æ26æ¥
Alphaclinics ããã®åç
Thank you for your review!
Great service
Great prices, fast delivery and helpful response to questions. Highly recommended.
2024幎8æ26æ¥
Alphaclinics ããã®åç
Thank you for your review!
Are these genuine parts?
The online photo shows a genuine Oticon box, but the product that arrived is not marked and I may as well have bought from Amazon.
2024幎8æ27æ¥
Alphaclinics ããã®åç
We only sell genuine parts from the manufacturer. Some parts are too small to have writing on them.
excellent service quick and efficientâŠ
excellent service quick and efficient delivery. Item exactly as expected
2024幎8æ26æ¥
Alphaclinics ããã®åç
Thank you for your review!
Good service. Quick delivery.
Delivery was quick and I had several emails keeping me informed. Ordering was straightforward except for a small glitch at checkout where I wasn't automatically given the free delivery which I should have had but this was quickly resolved the same day in response to an email from me.
2024幎8æ26æ¥
Alphaclinics ããã®åç
Thank you for your review!
Alphaclinics ããã®åç
Thank you for your review!
Was very Happy with quick delivery
2024幎8æ26æ¥
Alphaclinics ããã®åç
Thank you for your review!
Order and delivery was very quick
2024幎7æ29æ¥
Really with the quick responseâŠ
Really pleased with the quick response to my order. Was watching on the tracking and in fact got the parcel before it appeared that I was !
2024幎7æ28æ¥
Thanks for being there
Quite simply, you enabled me to replenish the accessories to my hearing aid quickly and efficiently. Thanks for being there.
2024幎7æ25æ¥
Great service
2024幎7æ25æ¥
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