Alphagvrd レビュー 

Ordered an in stock set of Panasonic S1R camera and lens skins under the pretext it would ship in this lifetime.

Waited several weeks after having rec’d a shipping notification, which never shipped. Reached out to non-existent customer service who ignored me (hence nonexistent). Finally contacted PayPal, who did an immediate chargeback.

Whatever goodness this company had going on in the beginning is long-gone. They are either trying to drop-ship from China under our current illegitimate presidency, or they are simply playing the clock with your order money.

Just don’t use them.

This review is long overdue. Whenever I get a new camera, I always get a skin from Alphagvrd. I’ve purchased over 6 skins for several cameras over the years and they’ve never disappointed. The fit is always precise, and the skins are easy to apply. The skins also have never worn out.

Even better than their skins is their customer service. They’ve rush-shipped orders to me when I’ve needed them, and they even worked with me on getting me a skin for a camera that literally just came out earlier that day. What company does that?!

FYI, I understand that a system glitch recently caused some order mishaps. My understanding is that that’s all resolved now.

If you’re in the market for a camera skin, for protection or for a change in look, you owe it to yourself to check out Alphagvrd.

Do not get me wrong the actual quality and feel of the skin is pretty good however when I got my skin the instructions that came with it didn't match what I was given at all as well as the parts I was given didn't match what was pictured at all. Very disappointed especially for a $60 skin.

I am shocked at the poor reviews that Alphagvrd has received. I, on the otherhand, only experienced superior customer service. The product arrived quickly, and words cannot express how impressed I was on the quality and precise fitment of the wrap! I'm an OCD kind of guy, and I'm telling you, the wrap for my Q3 43 fit like a GLOVE! As for their customer service, I sent a "Chat" message over the weekend, and a message notified me that they were closed and would open on Monday. Sure enough, come Monday morning, I received a reply to my inquiry from "Ani". We conversed via Chat about my question, and Ani was professional and extremely helpful throughout our conversation. I am now, and forever will be, a loyal customer, and advocate, for Alphagvrd. Don't hesitate to give them a try! You won't regret it!

Disappointing and disgusting customer service, I sent an e-mails to Alphagvrd on 22nd Feb 26 and 5th April 26, I have had no response to my queries at all.

I think the product is very good, but because of the non existent customer service I will take a lot of convincing to use this company in the future.

⚠️ Warning About AlphaGvrd

I strongly recommend staying away from AlphaGvrd.

If it was possible I would give them ZERO star!!!
I requested to cancel my order only a few hours after placing it because I had already sold the camera and no longer needed the accessory. I contacted them immediately, yet they ignored my cancellation request and charged my card anyway.

What’s even worse: I sent four separate emails and never received a single response. No explanation, no support, just complete silence.

Charging a customer after a timely cancellation request and then ignoring multiple emails is unacceptable and highly unprofessional.

I am demanding a full refund with no return shipping costs, since this situation exists solely because they failed to act on my cancellation request.

Until this is resolved, I will continue sharing this experience publicly so others know what to expect.

Buyers beware.

We placed our order in early February and received it in early March. The wait is fine as long as the product is high quality and actually arrives. However, my advice to the company: if there are shipping delays, please reach out to the customer. We start to get nervous on our end! That being said, we are incredibly happy with the product and its quality. It’s a great item, but the company really needs to improve its communication. I’d give 5 stars for the product, but only 2 stars for communication (though you did eventually reply).

Peace and love from Denmark.

I ordered several products and entered my current address in order to calculate shipping. Once my order was placed, I saw that my old address from 2 years ago had been substituted in the order. I immediately emailed support - 2 weeks later, no response & items shipped to old address. Since they have no current working phone number, I emailed again. No response after a couple of days. I resorted to using the online chat box. After 1/2 hour, they were finally able to issue a new order - but again to the wrong address. After a good deal more time, they finally corrected the shipping address. Horrible that there is no phone number or email support!

My daughter ordered a wrap for her camera lense. The item was never received. It was due before Christmas but didn't arrive. She emailed customer service twice after Christmas, hoping there was some sort of delay after the Xmas rush, didn't receive a response to either email. Bank dispute raised due to not recieving product. 100% avoid.

These guys are total scum bags. Their "customer service" is a joke. I ordered two wraps for my cameras, it took a few days for them to ship then they decided to ship USPS. Why anyone uses them is beyond me, but I suppose they're cheap. Well USPS lost the package for like 2 weeks. I reached out for a status several times no response. Finally had to file a dispute with AMEX to get anyone to respond. Use literally anyone else instead of these clowns.

Great products. Great customer service.

I ordered on 29 November and received the item on 15 December and I think that was reasonably fast (USA-> DENMARK)

As I understand it, they send the goods every Friday and I order on a Saturday, so I place an order a little week before they send. the item is in perfect condition and completely as described on their website. Can only recommend the company based on my experience. I am very satisfied.

I have been trying to get a response from this company for more than a month regarding a refund for a product that was never delivered. The package was returned to the seller, yet despite multiple emails, I have received no reply and no refund. This is extremely unprofessional and disappointing. I cannot recommend this company until they improve their customer support and resolve issues like this in a timely manner.

Terrible customer service - been waiting over 3 weeks for my order to ship and they do not respond to any support request.

Horrendous customer service. Multiple experiences with problems and no response. Paid for products I’ve never got and can’t reach anyone. I’ve bought 10+ items from them, but never again.

Have shopped a few times without any problems. Last time I was missing part of what I ordered. Of course I wrote to them about the problem and what they would do about it. Total silence, no answer. So the conclusion must be that when there is a mistake there is no help. So I will not shop here again and I definitely will not recommend it to others!

Slow manufacturing and shipping. Took so long that it would not get to my original address in time as I was going on a trip, customer service said they could ship it to an address that I was going to and FedEx for a quicker shipping. Then they ended up shipping it three days later than they said they were going to ship it and ship the USPS and it will take a week longer to the original address which I will not be at for two or three months so I basically threw away $100 on a few skins that are not going where they said they were going to ship them. They now will not return any of my emails Avoid it all costs.

Absolutely amazing product I was honestly a little skeptical at first thinking it would end up looking really tacky but the skin I ordered ended up looking amazing on both my camera and lens

Very good skins real vinyl,Just use a little hair dryer and they will stay on your camera and lens perfectly like a second skin.
I ordered a camera and lens skin camo stripe

I recommend this company.