Alternative レビュー 

Lovely items and excellent customer service. I will definitely be back. Thank you.

Immediately agreed to replace an item I bought at the shop in Keswick but found to have some slight damage when I returned home. No fuss, quibble or cost to me. Excellent customer service.

Owners remembered to email me when the item I wanted was back in stock. Fast delivery, well packaged. Thank you!

Everything I ordered was carefully wrapped in bubble wrap and thick card

Excellent & quick delivery from ordering online

Much appreciated x

Very prompt service I bought a gift in the store when we visited the Lake District and once we got home to Scotland I ordered a second one. Item arrived a couple of days later perfectly packaged with a lovely thank you note. Very impressive and delighted with the goods

Lovely product which made a great gift. Responsive via email for queries! Thank you.

I visited the Alternative website after Googling a cushion I saw in magazine and seeing it was available there. I was really impressed by the website and ended up ordering more than just the cushion. One of the items wasn't available and I was refunded the money following an explanatory email. I can't fault the service and the whole shopping experience. Bravo Alternative!

Fantastic service, ordered and delivered on time. Would definitely order again

My daughter visited the lakes and discovered this wonderful shop. We had a problem with the colour of one of the lamps , we just returned it and they sent another one. There is a long story in between but there customer service is excellent......and my lamps look beautiful in my bedroom , very good value. Look stunning....

Very pleased with my purchase of a mantel clock. It was just what I was looking for. Arrived promptly and well packaged.

Really impressed with the service. Will definitely be ordering from this company again

Very prompt and efficient service and delivery. We normally shop in person when visiting Keswick so this is the next best thing at the moment. Thanks.

Brilliant quick service. Many thanks.xx

Great personal service, hand delivered, with social distancing, as we live locally. Thank you.

I absolutely love the range of items in this shop. Hard to resist popping in for a look every time I pass which usually results in a purchase! Great for gifts for friends as well as treating myself. The staff are always so friendly and helpful. When I made a recent online purchase with discount, it was hand delivered within hours. Great service.

Amazing customer service, with some lovely things in the shop.

Fantastic shop and really quick delivery. 5 stars.