Booked flight from SFO to TPA and had zero issues with the process. Saved a lot compared to price from Frontier website. Had to wait until 24 hours before flight to receive e-tickets but everything wo... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Absolutely terrible experience with AltosTravel. My family’s flight booking from San Diego turned into a nightmare, and we felt completely misled about our tickets. To make matters worse, the customer... もっと見る
Roy was an amazing help while trying to get a flight for my grandson to return to the naval base in Virginia right after Christmas. His support was extremely valuable for us. The only problem was that... もっと見る
I was greatly appreciative with the explanation, task correction and support from Isaac Hayden in providing me with what I originally booked through your agency. I am a single mother and do not have a... もっと見る
企業情報
当該企業による記述
Welcome to the Altos Travel‚ we are a leading online travel agency specializing in providing you with the best, bargain priced flights and holidays to destinations all over the world. We passionately believe that travel enriches our lives‚ expands horizons and makes us better individuals.
連絡先
4.3
優良
1529件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Gracias a Miguel Sánchez por su…
Gracias a Miguel Sánchez por su efectivo trabajo se merece más de 5 estrellas muy servicial muchas gracias
2024年10月7日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
THIS IS NOT A REAL TRAVEL AGENCY
THIS IS NOT A REAL TRAVEL AGENCY! DO NOT PURCHASE TICKETS THROUGH ALTOS TRAVEL. THEY CHARGED MY CREDIT CARD THEN CANCELLED MY FLIGHTS WITH NO COMMUNICATION AND NOW THEY ARE IGNORING MY CALLS.
2024年9月12日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was very helpful and very…
Daizy Scott was very helpful and very accommodating, very happy with the level of service we received.
2024年9月19日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Juan Sebastian was really kind and…
Juan Sebastian was really kind and helpful over the phone helping switch my flight dates around. He was really attentive and I feel that he truly gave me phenomenal service, making sure I got exactly what I needed with my flights. He was very friendly and really just made me feel at ease with the whole situation. Thank you Juan Sebastian!
2024年9月17日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
I recently worked with Jose Perez to…
I recently worked with Jose Perez to book a flight, and the experience was outstanding. It was incredibly attentive and made sure to find the best option for me. Jose quick responses, professionalism, and dedication made the process smooth and stress-free. I highly recommend his services to anyone looking for reliable and efficient travel assistance.
2024年9月13日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Muchas gracias a José Perez
Muchas gracias a José Pérez, me ayudó con mis reservas y me dio un excelente precio. Siempre uso esta vía para comprar mis ticket cuando están muy caros
Compré 3 ticket para delta
2024年9月12日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Magnificent Max
Max worked with me diligently on the phone to make sure I had the best flights. He was patient and kind and I would absolutely recommend Altos travel to others.
2024年9月12日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
SCAM
SCAM. Altos Travel (aka FlightOm Travel and others) is a fake travel agency. We used them to book a flight for our minor child and after the trip was cancelled they are holding out and will not refund our payment to them. I have gotten nowhere with their CS and will be reporting them to the North Carolina and New Jersey DOJ. They seen to be an outfit based in India but use a number of US-based websites/addresses to fool in customers. Buyer beware!!
2024年9月10日
自発的なレビュー
Great Experience!
Jose Perez is fantastic! He is patient and thorough. He was able to accommodate my son and I with the most convenient flights and the best price!
2024年8月28日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Beware
Beware, Scammers. I inquired about 2 first class tickets to orlando on DELTA. They sent me over a quote via email, I was happy about the prices. So I agreed, They then sent me a second quote and asked me to reply that I agree. I agreed and gave them my credit card info. After a few minutes of thinking about it I became suspicious and looked back to compare the first and second email and realized they changed my seats to economy seats. I messaged them right away and asked them why they did that and they said because you cant get first class seats for that price. I told them not to charge my card and I didnt want to do business with them. Today 2 weeks later there were charges on my card from frontier airlines for three tickets totaling $1600. I contacted Frontier they told me the tickets were purchased for Kevin Somwaru, Romel Somwaru and Juanfang Zhu....
I know it was Altos Travel because I never used that Credit Card. No one else would have access to the number. Beware, they are very sneaky.... Still have not received my money back.
Update: I just got a message from trustpilot stating that Altos travel is claiming that I am reviewing the wrong company. I'm here to tell you that This is the correct company.
The man I dealt with his name was Paul just like in all the other reviews here. I also have screenshots of the emails If anybody wants contact me and see them I will gladly show them. Beware scam scam scam.
2024年8月16日
自発的なレビュー
Altostravel からの回答
Dear Traveler,
We appreciate you taking the time to share your feedback, and we would like to address the concerns you raised in your recent review.
First and foremost, we can confirm that your refund request for the Delta flight which you requested to cancel was processed on **18 August 2024** for the amount of **$584**. As for the dispute regarding a charge of **$1600**, we have thoroughly reviewed our records and found that this charge did not originate from us. We want to clarify that your card details are encrypted for security, and we do not have access to them.
Based on the information you've provided, the charge in question appears to be related to **Frontier Airlines**, not **Altos Travel**. If you believe this charge is incorrect, we encourage you to raise a dispute directly with your bank or card provider. Any legitimate charges from our side would appear under the name **Altos Travel**.
We understand that this situation has been inconvenient, and for that, we sincerely apologize. Please know that we are here to assist you in any way we can and appreciate your understanding on this matter.
If you have any further questions or concerns, feel free to reach out to us directly.
Warm regards,
Support Desk
Customer Support Team
Altos Travel
Jose Perez fue muy atento
Jose Perez fue muy atento. Resolvió todos mis problemas y contestó todas mis preguntas. Siempre estaba disponible. Gracias !
2024年8月31日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Daizy Scott was super helpful when I…
Daizy Scott was super helpful when I needed to book tickets on AA to go see Taylor Swift in Oct24! Thank you so much Daizy. You took a lot of stress off my plate!
Definitely would work with you again!
2024年8月30日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Paul the Professional!
Paul was kind, efficient and his follow up was excellent! I felt I was in good hands. He answered all my questions and worked on getting me a great price on my tickets. Thank you so much!
2024年8月27日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Paul made the process easy
Paul made the process easy. I was a bit worried using the website for the first time. The ticket price was a bit higher than listed on the site but the final price was much less than the price would have been through the airline website. Thanks Paul for the wonderful customer service!
2024年8月28日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Thank you so much Paul for your help.
Thank you so much Paul for your help.
Excellent customer service.
I got my flight tickets with an excellent price.
2024年8月20日
自発的なレビュー
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Altostravel からの回答
Dear Customer
Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Altos Travel.
For any query feel free to contact us at +1-888-858-4228 or mail us at
support@altostravel.com
Thank you
Customer support
Altos Travel
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。