Il prodotto era di qualità scadente per non dire di più e presentava dei difetti (aveva una macchia blu e perdeva delle parti) nonostante la richiesta di reso e rimborso il servizio clienti ha continu... ãã£ãšèŠã
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y porque no puedo poner -10...pedi 4 slips negros talla XXL y despues de casi un mes me enviaron 4 boxers azules talla XXXL,envie correos y whatsapp y no recibi contestacion alguna, a parte que la ca... ãã£ãšèŠã
The products took forever to arrive, one garment was entirely different to what was ordered, the other the sizing was too small and I had already ordered a bigger size than required. The quality of... ãã£ãšèŠã
I capi Amara sono originali, dai colori particolari ed io da ormai un anno effettuo ordini online e pagando con bonifico non ho mai dovuto aspettare oltre due o tre giorni. C' Ú anche un servizio wath... ãã£ãšèŠã
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AMARA ã«ã€ããŠ
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About AMARA
When Sam and Andrew Hood had a vision to make luxury homeware accessible, AMARA was born. After nearly two decades of meticulous curation, AMARA has grown to become the No1 destination for luxury homeware with collections from brands including Versace Home, Fornasetti and Kartell.
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Unit A Brook Park East, NG20 8RY, Shirebrook, è±åœ
- +44 204 538 0427
- amara.com
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Dreadful product
Dreadful product, £20 return fee to China, misleading on quality and description, definitely do not buy this product, the reviews are not accurate. Their shoes are cheap, have a strong chemical smell and are not as described - no arch support.
2025幎5æ31æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Jennifer.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the confusion with your account. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
China based company, beware!
Beware this company is based in China,no free returns as suggested in some reviews.The usual scam they offer 15% discount if you keep the item,bear in mind how much it would cost to return it anyway with no guarantee they will refund you.
2025幎5æ30æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Chris.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the confusion surrounding this company. This was
really disappointing to hear, and weâd love the opportunity to discuss this
further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Terrible merchandise donât bother
Terrible ordered 1 pair was charged for 3 !! The shoes are terrible plastic not as advertised a total CON donât buy anything from this company all Chinese rubbish stay clear wonât be buying anything through Facebook again.
2025幎5æ25æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Katrina.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the confusion with this company. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Don't Buy from Amara London
I made the mistake of buying two dresses and two tops (buy on get one free). Didn't realise that they would be dispatched from China in three different packages. The quality of the clothes was terrible and decided to return all of them. First they offered for me to keep them and choose from their collection replacement garments but would need to pay £9.90 postage for the new clothes. I declined. They offered me a refund of 15% and could keep the badly made clothes. I declined. and have since sent all of them back cost me more for track and trace postage, but I don't want their clothes in my house and would have been embarrassed to give them to a charity shop.
2025幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Nicola.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues you have faced with this order. This was
really disappointing to hear, and weâd love the opportunity to discuss this
further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Flawless customer experience? Not exactly. Frustrating? Absolutely.
They took my money for a product they didnât have, canceled the order almost instantly, and now I get the added privilege of waiting to get my own money back.
Not having an up-to-date online inventory doesnât just cause momentary frustrationâit actively drives customers away. Unfortunately, experiences like this leave a lasting impression, and not the kind that encourages future purchases.
Order Number: AMAR40000087992630
2025幎5æ26æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Vas.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about your order being cancelled. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
Iâve gone ahead and dropped you a message via email with a subject line of âYour
Recent Trustpilot Reviewâ.Â
If you can reply to this our team would love to get to the bottom of this issue
and help you further.Â
The situation youâve described is not the type of service to expect when
shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Do not purchase
A total con set up. Fabulous photography and should have been suspicious at price reduction. Also conveniently their website says Trustpilot 4 stars but doesnât let you click through. Bought the mules they have been pushing on FB and hey are just dreadful quality. Expect cost them £2 to make , charging £40-90 for them and they will fall apart in minutes. Outfits like this should not be allowed to trade
2025幎5æ23æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Jennifer.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues with your quality. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
No customer service
Lucky to get one star. Really poor quality dress, material see through and cheap. I also am attempting to send back and have received the same reply as the rest of the reviews on here. Do not order from this company.
2025幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Yvonne.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues with quality. This was really disappointing
to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
NOT GOOD!
Have been emailing for weeks trying to find out how to return an item. Dress was absolutely nothing like the picture. No reply, no order number provided and no paper work in the parcel. Seems impossible to return so no chance of a refund. Not a good experience and will avoid from now on.
2025幎5æ21æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Lucy.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues you are facing with your return. This was
really disappointing to hear, and weâd love the opportunity to discuss this
further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Once again I do apologise for any inconvenience caused.
Kind Regards,
AmberÂ
Customer Service Advisor
I wish I had looked at reviews before IâŠ
I wish I had looked at reviews before I purchased two pairs of shoes. I had no idea that they would be coming from China. They were all plastic and didnât fit. The returns procedure was extremely difficult to navigate and when I finally managed to find the return label and address it cost £23.50 to return . Iâm hoping that I receive my refund but have very little confidence.
2025幎5æ20æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Mrs Sandra.Â
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the confusion with our policies. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
Iâve gone ahead and dropped you a message via email with a subject line of âYour
Recent Trustpilot Reviewâ.Â
If you can reply to this our team would love to get to the bottom of this issue
and help you further.Â
The situation youâve described is not the type of service to expect when
shopping at Amara.
Once again I do apologise for any inconvenience caused.
Kind Regards,
AmberÂ
Customer Service Advisor
Misleading
I am a standard 18. The dress I ordered , an 18-20, was far too small.
When I went to return it I discovered that all the hype about London on the web site is irrelevant as you have to return it to China which costs as much or more more than the dress I ordered. I shan,t be ordering from them again
2025幎5æ16æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Susan.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues experienced with your order. This was
really disappointing to hear, and weâd love the opportunity to discuss this
further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Not worth the money
Has taken much longer than expected, & the quality is actually terrible, looks cheap, would never spend nearly £40 on them if I knew. In addition they were supposed to be red not brown. Looked much better on the picture. Would not recommend. Would say it's rather from China not London.
2025幎5æ16æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Sylwia.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues with your order. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Do not touch this company they areâŠ
Do not touch this company they are scammers they took my money £59.41 i have not received my purchase i phoned them they said they had no knowledge of my order i sent them a copy of my order they responded we cannot find your order.They have sent several emails and they can hardly write english what does that tell you ?????
2025幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Penelope.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the concerns you face with your order. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Liliana dress I ordered is NOTHING likeâŠ
Liliana dress I ordered is NOTHING like the one photographed or described. For a start, The neckline and hem are crudely sewn in white thread, and it is made from cheap, thin polyester. The photograph would suggest the fabric is of a cotton blend, and there is no visible stitching round the neckline or hemline.
It is so awful I wouldnât even dream of trying it on. Costs - £ 39 much too much!
I have a feeling I have been scammed, but have no way of going about issuing a formal complaint. Judging by the number of complaints on Trustpilot this is a âcompany?â
I have very bad experience with Chinese goods. I was fooled by Amara London once again I made mistakes. I havenât checked and I want to send it back.
I am certain I will not get a refund, not probably any communication from them. I have wasted my money. Everyone else - BEWARE and do not buy from them.
2025幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Joanna.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about your item not being as expected. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Very poor quality goods
Disgusting quality and when you want to return goods itâs at your expense to China I would advise not to buy if this site.
2025幎5æ5æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Nicola,
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about your recent experience. This was really disappointing
to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind regards,
AmberÂ
Customer Service Advisor
Mi piace questo shop on line AMARA
Conosco questo shop on line da un anno e devo dire che mi sono sempre trovata bene ...i vestiti sono di qualità ...anche i giubbini...tempo fa ho preso un giubbino in ecocamoscio di colore blu la TG Ú perfetta veste bene mi piace molto e i tempi di consegna sono stati veloci quindi ho messo 4 stelle ...anche l assistenza clienti funziona bene ...continuate così....
2025幎5æ14æ¥
èªçºçãªã¬ãã¥ãŒ
Buy Elsewhere. AVOID.
Without doubt the most arrogant, useless customer service experience I, and it appears many others, have had to endure. Just read the amount of terrible reviews. It is very easy to purchase the same products elsewhere. Do not buy from this company. No need to add anything else. AVOID.
2025幎5æ9æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Graham.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues you have faced with your order and the
customer services received. This was really disappointing to hear, and weâd love
the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Worst customer service
Worst customer service, website shows out of stock items, I paid for next day delivery and after waiting in found they had not shipped as promised. When I asked for my delivery fee to be refunded they only offered a discount code for my next order. After waiting a day for them to investigate and provide updated delivery eta I was then told they didnât have stock. Now waiting 3-5 days to get my money back. Avoid
2025幎5æ10æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Chris.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues you have faced with your order. This was
really disappointing to hear, and weâd love the opportunity to discuss this
further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Shopamara-London.com. Scammers
I am referring to shopamara-London.com
Not even one star.
The Liliana dress I ordered is NOTHING like the one photographed or described. For a start, it isnât yellow but a ghastly, and blotchy, shade of pink. The neckline and hem are crudely sewn in white thread, and it is made from cheap, thin polyester. The photograph would suggest the fabric is of a cotton blend, and there is no visible stitching round the neckline or hemline.
It is so awful I wouldnât even dream of trying it on.
I have a feeling I have been scammed, but have no way of going about issuing a formal complaint. Judging by the number of complaints on Trustpilot this is a âcompany?â that the BBC would do well to look into in their âRip Off Britainâ or âYou and Yoursâ or any of their excellent scam programmes.
I am certain I will not get a refund, not probably any communication from them. I have wasted my money. Everyone else - BEWARE and do not buy from them.
2025幎5æ8æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Jennie.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues faced with this company. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Shein quality
Shein quality, material so thin and see through, sizing is off, way too overpriced for the shocking quality, bad zippers, overall DO NOT PURCHASE FROM THIS STORE!!! It is a scam and youâd be better off buying from shein for 5 bucks.
2025幎5æ6æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Hi Matilda.
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about the issues faced with your order. This was really
disappointing to hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind Regards,
AmberÂ
Customer Service Advisor
Sharp practise!
I ordered one item, a blouse ,and found myself charged for two. Tried stop cancel the order but i couldnt. Now waiting for refund. I did NOT order two tems!
2025幎5æ3æ¥
èªçºçãªã¬ãã¥ãŒ
AMARA ããã®åç
Good morning Ann, Â
Thanks for taking the time to give us some feedback.
Weâre sorry to hear about your order issue! This was really disappointing to
hear, and weâd love the opportunity to discuss this further.
We've requested for some additional information from you via Trustpilot. If you
reply to that email with your details, including your email address, this will
allow us to look into this further for you.
We would love to get to the bottom of this to help you further as the situation
youâve described is not the type of service we expect when shopping at Amara.
Kind regards,
Amara Customer Service
BrittanyÂ
Trustpilot ãšã¯ã¹ããªãšã³ã¹
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